Stadium Goods Reviews 

Ordered sneakers. Got a totally different pair in a beat up box. Printed out a return label but the invoice docs will not print out. Going to try to return with just the shipping label. Hopefully will get a refund. Company seems like a complete scam. Avoid it!!

Dispite their return policy which foresees returns within 14 days after delivery, they do everything to not accept returns:
1. They deactivate the return function on their website, which means, you have to write emails with return requests which they don't answer.
2. When you publish negative reviews for Stadium Goods (and send them a copy), you might get emails like this one, requesting the following fotos of each item (pair of shoes):
- photo of the label on the box that contains the SG sticker
- photos of the branded box
- photo of the label inside the shoe where the size is displayed
- photo of both soles of the shoe
- photo of the front of the shoe showing the Stadium Goods tag

Whereas according to their return policy returning is just as easy as with Amazon, H&M, ZARA or any other decent company - just return the items with the return label which is provided in an automated process. Mails requesting a return according to their own policy again don't get answered.

I would never have ordered anything from them if I was aware what a FRAUD they are. Definitely DO NOT RECOMMEND to buy anything there, because their Nike shoes vary from far to big to far to small for the same size, and the risk that you keep sitting with new shoes which you cannot use is extremely high.

Ordered shoes and never received confirmation email or order #. Stadium Goods provided no customer support. Could not re-enter the account I set up, could not get an email to reset my password, and could not track my order b/c no order number. Again, Stadium Goods provided no customer support and would address my non-delivered shoes. Had to dispute through credit card; we’ll see how that goes. Not sure how Stadium Goods stays in business

I was looking for the Jordan retro 4 that recently dropped. After searching and searching i found them here. I ordered and it wasn’t until after i read the reviews. The reviews had me having anxiety and panicking being i spent quiet a bit on these shoes. I got the shoes right on time and they were exactly what i ordered. i even called the nike store and they recommended a place to get them verified to see if they were fakes. I paid to get them verified and they turned out to be real. my son was super happy and so was I.

I ordered Air Jordan 1 KO Low "Kentucky", they delivered both right side and they refused my return request because the shoe box is damage. The courier they've hired damaged the box and they blamed it to me. Horrible Experience!

I'm not going to lie and no one has influenced this comment, I have nothing to complain about everything arrived on time, the package arrived in perfect condition and the size is correct, I feel very sorry for the people who had a bad experience but mine was excellent and I will continue shopping with them

I ordered size 7 foam runners & received 2 different sizes. Contacted them but they said i couldnt get a refund due to the tag being removed, even tho they messed up the order in the first place.

I placed an order for some Nike Jordan’s. The shoes arrived with crumbs, dust no tags on the shoes. The shoes are 7Y too big for my daughter. Dirty soles on the shoes. I emailed trying to get a returned or exchange They refused and they are beating around the bush. Today I received an email telling me that they apologize but they cannot issue a refund. Customer service horrible. They do not returned or email in a time manner. Note for anyone that buys from this crooked company. FYI check the shoes the same day they arrive if you go pass 3 days they start BS.

I purchased a pair of sneakers (order# #QYH4CZ) for an event and the courier used was UPS. Looked up tracking and the sneakers was delivered someone else other than my home. I contacted UPS letting them know that it was delivered elsewhere but ultimately I contacted Stadium Goods (you). Why are you not taking accountability for a courier you sourced out to deliver merchandise to a consumer and either refund or send another shipment out. It is ridiculous that you find it fit to tell a consumer that this is UPS fault and if the situations turns out good then I will be notified. Who says this, "If the situation turns out good"? The right thing to do is either refund the complete amount of 107.25 I spent or send another pair and expedite it and finish out the claim with UPS yourselves. The photo uploaded is not my home and front porch and my address can be googled and a satellite photo can obviously see. This is unacceptable and an inconvenience! Then you tell a consumer it can take up to 20 days. Did it take 20 days for you to take it off my credit card? Just trash and never again will I purchase. My next stop is the Department of Justice.

Poor customer service!!!!! This company has the worst customer service. Waste of money, time and effort. I purchase carbon beluga shoe for 1020 aed! Amounting $283. Since they don’t allow return or exchange, I requested for invoice on the same amount i paid but no response. Its true that this company has the worst service ever. Never again!!!

I recently ordered a pair of trainers of them threw the klarna payment app they took a payment and sent me a fake pair of air max 97 I put a payment block on klarna to stop them getting anymore than the £30something they got out of me I then emailed them telling them there not getting anymore money out of me and they told me there real ye real fake lol tried sending dpd to my house to collect the evidence which I kept nice and clean in there box where they can’t tell me I did something to them as I read other reviews after purchasing I told them refund me 1st and I will send them there fake goods back as there con artists we will see what happens now moral of my story don’t buy from this company

Make sure that you are prepared to return the item within 3 days, and do not cut off the tag so that you can actually try them on, or they won't take them back at all. Worst return policy I have ever seen, worst customer service, what a scam, and now I have a $150 pair of shoes that are too big.

Do not purchase from these people!!. They have 143 complaints on better business bureau for fraudulent behavior. My teenage son was one of their victims . Lost 200 plus dollars on a shoe he sent back to addressed label they have in the box and now they say they never received . Many other claims just like mine. Don't think u wil be different. Don't buy from them!

A week ago I wrote a short review of my experience with Stadium Goods. There were some issues on communication; they hadn't replied to a mail I sent them days before and sending back items was not so easy. However, when I contacted them on their support mail adress instead of using the contact page on their website, the answer to my problems came very fast. It was a friendly reply and it came with exact information. Everything now worked as it should have in the first place. An item was sent back and Stadium Goods emailed promptly when they received the goods. The sending and receiving of items was, in this case, exemplary. A bit strange after a negative experience that left me in doubt about my willingnes to shop there any further. But for now, they deserve praise. They were honest, friendly and receptive. I think this is an interesting shop, certainly for people outside the US who love apparel and sneakers and I am glad I can continue shopping there. I just hope this fluid communication will repeat itself!

Purchased 6 pair of theses shoes.Around fathers day purchsed Jordan 5 Retro Black ,wore them one day the Glue and shoes came apart after 8 hrs . Sent them back there saying because i wore them they want take them back ,DO NOT PUCHASE THESE SHOES. They will not refund you these where total crap $523.00. This not last there goanna here from me I'm going to every platform i can to let the consume know there using Jordan brand and pulling off big scam these shoes have turn out to be no good I've had issues with all from toe crinkle to bad fit just didn't make big deal of it but know its gone to far. BUYER BE WARE. We work hard for our money not right for them to just take it.

ZERO STARS!!!

They have the worst customer service out of any e-commerce site in the entire World Wide Web. I returned a pair of shoes the very next day after taking shipment. They told us we would get our money back but it never came. Then they claim they never got the shoes after months of us asking where our refund was. We sent them proof of the ups dropoff receipt and they told us we needed to open a claim with UPS even though we used their shipping label and UPS said they needed to open the claim. Fast forward almost 9 months later now they’re saying they can’t open a claim with UPS since the time has surpassed what UPS gives you to open a claim for. Therefore they won’t give us back our money due to their own negligence. THIEVES!! Stay FAR AWAY FROM STADIUM GOOFS!!

Ordered shoes on 4/25/23 and they were supposed to be delivered on 4/29/23. The UPS driver stated they delivered my package but I didn’t even get it. Contacted Stadium goods multiple times. UPS said they closed the case because the shoes couldn’t be found. They are waiting on stadium good in order for me to get a refund. It’s been over a month. This whole experience was the worst shopping experience ever. Literally lost a first and only time customer.

I ordered 3 pairs of shoes totaling about 700$ they canceled my order because they couldn’t verify form of payment . I used a cash app card. I called them they said it takes about 10 business days to receive my money bak it’s the 10th day still nothing. I bought those shoes for my kids graduation. Customer service told me. That it got canceled most likely because I check out using a guest account, and said if I make an account i shouldn’t have an issue so I needed the shoes before my kids graduate. So I went ahead and made an account. Ordered the exact same thing and again it got canceled so now I’m out of more than 1400$ until I get my money back literally disgusting place . You cannot believe how mad I am right now.

This company misleads their consumers. They offer express shipping for $40 and provide you with a date, they have no intention on up holding. Then get out of it, by saying they have 3 days to process the order.

I could have ordered the same shoes, elsewhere and got them on the day I received them, for less. However, when I chose express shipping they said I would have it within 2 days. Do not buy shoes from this place, their customer service is awful. I should have read the reviews before purchasing.

FAKE, FAKE, FAKE. Seriously you can’t get worse than this. I pay almost $1K AUD for a pair of Yeezys and when they arrived it said made in Vietnam which is fake. If they were authentic it would say China. When I emailed them and asked “why does it say made in Vietnam” like 4 times they still didn’t reply to the question. Save your time and money THEY ARE FAKE.