This was the worst customer experience I have ever had. I wish I could give them zero stars as well. I purchased a pair of $143 sneakers for my 84 year old mother for the support. They send the wrong... See more
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I genuinely wish I could give them ZERO stars. Absolute scam of a company, and I have no idea how they’re still in business. I ordered a pair of Nikes from them through Walmart. The shoes... See more
I trusted stadium goods to sell a pair of shoes that were limited to 1,200 pair. they had a special edition box and when I received my product back after pulling it out my box had been torn up and rip... See more
ok..here is the scam....when you buy shoes they simply say "they are 100% guaranteed authentic.." when they show up fake they then say they guarantee only applies to products they manufacture......... See more
Company details
Information provided by various external sources
Stadium Goods is open. View Air Jordan, Nike Sportswear, Air Max, Basketball, SB, Dunk, adidas, Supreme, adidas, New Balance and other footwear.
Contact info
Howard Street 47, 10013, New York, United States
- www.stadiumgoods.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Worst customer service
This is the worst customer attention I have ever received. I returned a pair of adidas samba and they received the sneakers on June 26th. It took until July 19th to be refunded. The sneakers were not used and the box was never opened. Every time I contacted them , they didn’t have an answer for the delay. The service was not professional. A headache to get the refund.
Dishonest company
Sold me a damaged, possibly counterfeit item and stopped responding to my emails once I provided evidence they requested.
They sold me fake shoes try resell them…
They sold me fake shoes try resell them on eBay and came back as fake. Would not buy from this company
Ordered them on 11th of may
Ordered them on 11th of may, they got delivered on the 14th. From USA all the way to my front door in Sweden in 3 days. Amazing and will order all my shoes from here from now on!!
Do not buy from this site
Do not buy from this site. Took weeks to arrive and then after finding the size I had ordered was too small was told you need to return within 3 days or they wouldn’t help. As this was a gift it was 10 days before I knew the size was wrong. The company would not help so basically money lost. Most companies have a 2 to 4 wk return policy. This company is not worth taking a chance on.
No cancellations
I called to cancel an order that I placed less than 24 hours ago, and I was told that they don't do cancellations even though my order wasn't processed yet. I was told that I needed to receive the package first, then return it. Crazy!!! I will not order from them again.
DO NOT CONSIGN
Been trying to withraw shoes consigned since more than one year without any answer, they even made me pay for the shipping but didnt ship anything and stopped answering emails.
Defected Sneakers
Ordered two pair of sneakers from this consignment store and had to return both pair due to unsatisfactory condition of the sneaker and shoebox.
Good luck trying to return
I had requested an order be cancelled, they shipped anyhow.
Now I have sent 4 emails for return with no response.
avoid shopping from stadium goods!!
I am extremely disappointed with the service I received from this company. I ordered a pair of shoes as a Christmas gift, which were supposedly “verified,” but they sent two completely different shoes in the box! This was already frustrating, but the experience only got worse when I tried to resolve the issue.
Their customer service has been appalling—emails are ignored, and when I called for assistance, I was either hung up on or given unhelpful responses. Not only have they wasted my time, but they also failed to offer any reasonable solution to their mistake.
For a company that advertises itself as “trusted” and “verified,” this is completely unacceptable. I expected a much higher standard of service and reliability. I would not recommend them to anyone and will never shop with them again.
Do not shop here
Do not shop here! To be fair I have never had an issue with the shoes I have previously purchased. However, the customer service team is a total joke. Stadium Goods falsely advertised a Black Friday deal online offering a pair of Jordan 4’s at retail. However, when you click the link the shoes we not at retail. I immediately called (11:56 am) and made them aware of the situation, and at first, they were trying to assist and said their new system was having issues, but they would call me back once they figured it out. They asked for screen shots which I provided and 2 hours later at roughly 2:30 pm they emailed me back stating the deal was now done for the day….I have spent 20 days emailing back and forth with them and they have now refused to respond to emails. They are crooks and charge about 20% more than other secondary sneaker sites anyway so do your business elsewhere.
If I could give negative stars I would
If I could give negative stars I would. I have never dealt with a retail company this bad. On the order I noticed an address mistake SECONDS after placing the order. I attempted to find a number with no quick success to speak with a rep to make the change. I also
Emailed them to let them know. When I finally did receive an email back, I was told I could NOT correct the mistake. They had shipped the order already. I told them to cancel the order. They could not. They gave me the number to another department. They confirmed that they could not immediately cancel the order but would make a note to have the product shipped back to their headquarters… guaranteeing once it was received I would have a full refund. 10 days later I received an email that my order was near the destination ….THE WRONG ADDRESS. I emailed them again only to have them tell me they could do nothing about it. What in the world?! So, there I have it. A product I paid full
Price for at a strangers house 2 hours away. No particular person to blame; but super disappointed. I will never use this company again, and I will let others know to stay away.
My worst buying experience
It’s been more than two weeks since I made a purchase, but they still do not have the item to ship.
I’ve been trying many times to cancel the order to get a refund, but they still would not cancel the order.
Never received my purchase
Never received my purchase, lost in transit. Would not offer to ship out another pair of shoes in replace of the lost ones. Now they (Stadium Goods) will not refund my money. Can’t get a hold of senior management to see what else can be done. Lost a customer for life.
Buch of crooks
Buch of crooks. I provided proof that I have not received the shoes I ordered and they did not care. They said they have delivered it and didn't care if it was the wrong address
Very happy with the delivery
I live in Denmark, and my shoes arrived from the USA only 3 days after my request.
HORRIBLE HORRIBLE HORRIBLE COMPANY!!!
HORRIBLE HORRIBLE HORRIBLE COMPANY!!!
BOUGHT A PAIR OF JORDANS TRIED TO CANCEL 10 MIN AFTER I ORDERED BECAUSE I ORDERED THE WRONG SIZE.
WAS TOLD ONCE I RECIEVE THEM TO SEND THEM BACK WITHIN 3 DAYS AND I DID JUST THAT.
STADIUM GOODS WOULD NOT RETURN MY EMAILS AND FINALLY I WAS ABLE TO TALK TO A REP AND WAS TOLD THEY WERE NOT THE SAME SHOES THEY SENT ME THAT I RETURNED BACK AND THEY WERE DAMAGED WITH SHOE GLUE ALL OVER THE INSIDE OF THE HEELS.
I NEVER EVEN OPENED THIS BOX AND I RETURNED IT IN THE SAME PACAKAGE AND BOX THAT WAS SENT TO ME AND WHEN I RETUNED THEM TO REORDER ANOTHER SIZE THEY TOLD ME THESE ARE NOT THE SAME SHOES THEY SENT ME AND THEY ARE DAMAGED LOL LOL LOL.
THEY WILL NOT GIVE ME A REFUND AND THEY ARE SENDING ME THESE DAMAGES SHOES BACK THAT I BELIEVE THEY DAMAGED THEMSELVES INTENTIONALLY TO NOT GIVE ME A REFUND.
IF YOU LOOK AND GOOGLE STADIUM GOODS REVIEWS YOU WILL SEE DOZENS UPON DOZENS OF BAD NEGATIVE REVIEWS JUST LIKE THIS FOR THEW SAME EXACT REASONS.
THIS COMPANY IS HORRIBLE AND SCAMS PEOPLE AND WILL NOT GIVE REFUNDS AND MAKES UP EXCUSES OF HOW WE THE BUYERS HAVE DAMAGED OR SENT BACK THE WRONG ITEMS.
THE WEBSITE TO THE (BETTER BUISNESS BEREAU OF NY) ALSO HAS DOZENS OF THE SAME NEGATIVE REVIEWS.
HOW THIS COMPANY IS STILL IN BUISNESS IS A MYSTERY!
Zero stars
Zero stars. They sent me used/dirty shoes. I returned them the same day. They refused to refund me because they said I sent them back damaged shoes. Scam.
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