SS Healthfoods Reviews 

1,013
TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

I made on order on the 17th of May 2025 and still haven’t received it yet, it was from a facebook ad! Sent an email last week and no response!! And no phone number to call. Definitely scammers

Rated 2 out of 5 stars

Ordered some electrolytes and alkaline water. Delivery was ok, it took a week to arrive. But more than half the products inside the box were damaged, dented and crushed. Poor packaging. Super disappoi... See more

Rated 1 out of 5 stars

I was using magnesium glycinate for over a year. Also last couple of months my wife started using the magnesium. During that time I started feeling tired, sleepy, joint and mussle pain, my memory get... See more

Rated 5 out of 5 stars

Never used SSHealth before but read reviews which were all good .I have been unsuccessful in trying to purchase spinlocks for my dumbells for months and was relieved to find that SSHealthfoods were ad... See more

Company details

  1. Fitness and Nutrition Service
  2. Fitness Equipment Store
  3. Fitness Equipment Wholesaler

Information provided by various external sources

SS Healthfoods Ltd UK & Europe offer huge selection of sports nutrition and gym accessories. Buy online with free delivery on all orders & free next working day delivery on orders over £50! Or come along and visit us in store!


Contact info

2.3

Poor

TrustScore 2.5 out of 5

1K reviews

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2.3

All reviews

(1,013)

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Rated 1 out of 5 stars

A really bad service

My name is Julien Basically I haven’t received my item till now which is one week late then how he supposed to be and when I did contact them they told me your problem with the delivery company( Hermes) not with us but I did buy the item from you not from the delivery company you’re the one who dealing with them not me, so is a really and helpful customer service and they don’t care I haven’t had my refund I haven’t had my item so they just did all my money.

25 November 2020
Unprompted review
SS Healthfoods logo

Reply from SS Healthfoods

Hi Joe,

Whilst I appreciate this may a bit of a late reply, I am very sorry about this. I see that a refund was authorised to you, please contact me at alex@sshealthfoods.com if it has not reached you.

Rated 5 out of 5 stars

Great company

Great company, very well priced supplements cheaper than I can find elsewhere. Every order I’ve made has been delivered on time with first class customer service.

12 November 2020
Unprompted review
Rated 5 out of 5 stars

50kg Rubber Hex Dumbells

I ordered a pair of 50kg Ironman Rubber Hex Dumbbells and they arrived one day later as advertised. The quality of them is excellent despite being considerably cheaper than everywhere else online. I cannot fault anything and can confidently recommend SS Healthfoods to anyone else thinking of buying dumbbells from them.

5 November 2020
Unprompted review
Rated 1 out of 5 stars

Waited in two mornings

Paid extra for next day delivery. Waited in two mornings. No delivery. I'll buy at Holland and Barratt in future - more expensive but less hassle.

28 October 2020
Rated 1 out of 5 stars

Zero customer service

I have ordered from this company previously and everything has been fine. However, on this occasion, only one out of two identical items ordered was delivered. I have emailed twice to have either the second item delivered or a refund and, on both occasions, have received no response at all. I'm now in the position of asking Barclaycard to recover the money from SS Healthfoods. I really would not recommend buying anything from this company. They don't seem to be very well-organised and are obviously not interested in putting right their mistakes.

7 October 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service. Ordered 10kg dumbbells yesterday and had them arrive today on a Saturday with free delivery. Can't believe I got them so quickly.

18 July 2020
Unprompted review
Rated 5 out of 5 stars

Dumbells

After initially receiving the wrong product and then having corresponded with the company, All was rectified and dealt with very quickly and efficiently.
So many thanks to Chris who helped us resolve the issue. So top marks to the company.
Many thanks again 😊

11 July 2020
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent!

Almost immediate response from initially emailing a query. Very polite and responsive via their facebook page no problems. Very reasonable, fair prices. Items have been delivered before expected delivery. Overall a very good experience!

30 June 2020
Unprompted review
Rated 4 out of 5 stars

Great

Packed very well, arrived next working day. I did have an issue with online ordering, I didn’t get a confirmation email or anything until a few days but this was due to bank holiday; it would have been reassuring to get an email to say they received my order right away. The website was a little slow however I used the mobile site. Overall great products, great prices and good delivery

27 May 2020
Unprompted review
Rated 5 out of 5 stars

Definitely recommend!

I ordered a 5kg weighted bar on Saturday morning with next day delivery. As it was weekend and bank holiday too, I wasn't expecting it before Wednesday, which was fine. Within an hour or so of putting in my order I received a phone call from them apologising that they didn't have a 5kg bar in stock. The man said that I could have a 6kg or a full refund. I said the 6kg would be fine. On Sunday morning I got a text to say my parcel would be delivered by 11am.
I am really pleased with the product and very impressed with the service I received.
I would definitely recommend them and will certainly buy from them again. 🙂

24 May 2020
Unprompted review
Rated 5 out of 5 stars

Very fast delivery considering the current situation

I ordered using 'next day' knowing that it isn't guaranteed currently. My order was placed on the 18th late in the evening and it was delivered on the 20th. Since it was so late in the day, this is effectively next day.
Packaging wasn't the best but partly that may be due to the courier opening and then resealing it.

21 May 2020
Unprompted review

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