I made on order on the 17th of May 2025 and still haven’t received it yet, it was from a facebook ad! Sent an email last week and no response!! And no phone number to call. Definitely scammers
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered some electrolytes and alkaline water. Delivery was ok, it took a week to arrive. But more than half the products inside the box were damaged, dented and crushed. Poor packaging. Super disappoi... See more
I was using magnesium glycinate for over a year. Also last couple of months my wife started using the magnesium. During that time I started feeling tired, sleepy, joint and mussle pain, my memory get... See more
Never used SSHealth before but read reviews which were all good .I have been unsuccessful in trying to purchase spinlocks for my dumbells for months and was relieved to find that SSHealthfoods were ad... See more
Company details
Information provided by various external sources
SS Healthfoods Ltd UK & Europe offer huge selection of sports nutrition and gym accessories. Buy online with free delivery on all orders & free next working day delivery on orders over £50! Or come along and visit us in store!
Contact info
227-233 Whitley Road, NE26 2SY, Whitley Bay, United Kingdom
- 0191 2527772
- sales@sshealthfoods.com
- www.sshealthfoods.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A really bad service
My name is Julien Basically I haven’t received my item till now which is one week late then how he supposed to be and when I did contact them they told me your problem with the delivery company( Hermes) not with us but I did buy the item from you not from the delivery company you’re the one who dealing with them not me, so is a really and helpful customer service and they don’t care I haven’t had my refund I haven’t had my item so they just did all my money.

Reply from SS Healthfoods
Great company
Great company, very well priced supplements cheaper than I can find elsewhere. Every order I’ve made has been delivered on time with first class customer service.
50kg Rubber Hex Dumbells
I ordered a pair of 50kg Ironman Rubber Hex Dumbbells and they arrived one day later as advertised. The quality of them is excellent despite being considerably cheaper than everywhere else online. I cannot fault anything and can confidently recommend SS Healthfoods to anyone else thinking of buying dumbbells from them.
First order was not very good
First order was not very good, company resolved the problem and were very good and professional with my 2nd order. Thanks sshealthfoods.
Easy to order..good pricers..and so…
Easy to order..good pricers..and so far! Good quality items.
Well packaged and arrived on time
Well packaged and arrived on time. Cheaper than from other websites and came with free shaker.
Waited in two mornings
Paid extra for next day delivery. Waited in two mornings. No delivery. I'll buy at Holland and Barratt in future - more expensive but less hassle.
Zero customer service
I have ordered from this company previously and everything has been fine. However, on this occasion, only one out of two identical items ordered was delivered. I have emailed twice to have either the second item delivered or a refund and, on both occasions, have received no response at all. I'm now in the position of asking Barclaycard to recover the money from SS Healthfoods. I really would not recommend buying anything from this company. They don't seem to be very well-organised and are obviously not interested in putting right their mistakes.
Always great service and fast delivery
Always great service and fast delivery. A huge range of products. Wouldn't go anywhere else to be honest.
Brilliant service
Brilliant service. Ordered 10kg dumbbells yesterday and had them arrive today on a Saturday with free delivery. Can't believe I got them so quickly.
Dumbells
After initially receiving the wrong product and then having corresponded with the company, All was rectified and dealt with very quickly and efficiently.
So many thanks to Chris who helped us resolve the issue. So top marks to the company.
Many thanks again 😊
Excellent
Excellent!
Almost immediate response from initially emailing a query. Very polite and responsive via their facebook page no problems. Very reasonable, fair prices. Items have been delivered before expected delivery. Overall a very good experience!
Great product, price& service
I have to give SSHealth a big ‘shoutout’ as I found the product I wanted at a reasonable price, paid the delivery charge and my product was delivered today, less than 24hrs later. Well done SS Healthfoods
Great value products
Great value products, fast delivery and good communication. Will definitely be using again.
Great
Packed very well, arrived next working day. I did have an issue with online ordering, I didn’t get a confirmation email or anything until a few days but this was due to bank holiday; it would have been reassuring to get an email to say they received my order right away. The website was a little slow however I used the mobile site. Overall great products, great prices and good delivery
Definitely recommend!
I ordered a 5kg weighted bar on Saturday morning with next day delivery. As it was weekend and bank holiday too, I wasn't expecting it before Wednesday, which was fine. Within an hour or so of putting in my order I received a phone call from them apologising that they didn't have a 5kg bar in stock. The man said that I could have a 6kg or a full refund. I said the 6kg would be fine. On Sunday morning I got a text to say my parcel would be delivered by 11am.
I am really pleased with the product and very impressed with the service I received.
I would definitely recommend them and will certainly buy from them again. 🙂
Very fast delivery considering the current situation
I ordered using 'next day' knowing that it isn't guaranteed currently. My order was placed on the 18th late in the evening and it was delivered on the 20th. Since it was so late in the day, this is effectively next day.
Packaging wasn't the best but partly that may be due to the courier opening and then resealing it.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







