Squizzas Reviews 

Order arrived within a couple of days and very well packed. Great service would order from again

One word, shocking! Ordered a game as a birthday gift in January, it never turned up, so after weeks of waiting I cancelled the order and I still haven’t received a refund, it’s now mid March! I wish I had read the other reviews before I placed the order.

They don’t even deserve a 1 star,ordered an item on the 30th of December,emailed mid January as it hadn’t arrived to be told it would be delivered in March, I didn’t mind waiting. Cancelled my order on the 23rd of February,was told to wait 2 weeks for a refund and that time has passed,they have ignored numerous emails and I am having to go through my bank for a refund.avoid at all costs,the worst experience I’ve had online

Absolute shambles of a company ordered a gift for my 6 year old grandson 7 days later apologising that there may be some delay, then I received an email about a week later saying THEY had cancelled my order various reasons given but they did advise may be out of stock so why was I able to order it then, I’m also going to trading and standards as I believe this company should be closed down

Absolute disgrace! Dodgy crooks!! Ordered item 6 weeks ago. No item ever arrived and still no refund, I have sent emails daily for last 4 weeks. The phone lines are not working, answer phone machine is full. I have had to open a dispute with clear pay and my credit card company. The only emails they send back are fobbing me off with lies. I’m £80 out of pocket and 4 weeks worth of stress. This company should be closed down. 1 start is one to many! I couldn’t review with none. My daughter didn’t get the birthday gift she had asked for and was promised. DO NOT GIVE YOUR MONEY TO THIS COMPNY. BEWARE!!!!!!!! You only have to read the reviews to see for yourself. Wish I had of done that, before I left myself open to be robbed.

I’m another who ordered items, delivery 3-5 days but was immediately sent an email it would be 30! No sign of delivery so emailed them and was told supplier could not deliver due to ( various excuse). Asked for refund and am now told that will be 14 days.
Completely hopeless . I’ve emailed Northampton trading standards in the hope that they will investigate and shut them down

I don’t like to criticise businesses during the pandemic, but honestly this has been my worst online buying experience yet and pretty inexcusable.

I ordered some gifts for a child’s birthday mid Jan with the site claiming 3-5 days delivery. Admittedly there was a banner to suggest some delay likely due to reduced staffing etc. However today on the 16th March I am still without the order and have had notification that it has now been cancelled as they cannot fulfil.

I had been in touch previously and told it was a supplier issue, but all this did was confirm they don’t hold stock at all and are drop shipping. This is not clearly laid out on the site and judging by other feedback is not an isolated case.

The site looks great as does the product selection. Unfortunately that’s where the good ends. Hopefully they take feedback as constructive and take steps to improve, or very least to be honest up front.

I now await a refund and have managed to order the same item same day at Argos.

Did not fulfil my order, no refund, no answer to emails. Appalling service.
Do not order from this company.

Ordered and paid for an Oblio (whizzy) mobile charger as a Christmas present in Nov 2020. Didn’t work, spoke to Squizzas to arrange collection, was told their collection service was under repair for two weeks but they would send labels etc. Nothing arrived, prompted them again, labels arrived, had acknowledgement that item had been received back and that a refund would be processed in 14 days. The last date the refund should have been received was 10th March, but a week later nothing has happened and I still don’t have the promised refund. Cannot get through by phone -‘customer service operatives are all busy, see our website, etc ....’
Arranging returns for faulty goods, processing refunds, is not rocket science but Squizzas haven’t got it sorted.
I do not recommend as a reputable online supplier.

Ordered goods on 31st January still haven't been delivered, money taken from my account early February. Nobody answers the phone and unable to leave a message as message box full, I wonder why?Now having to deal with my card provider to get my money refunded. I am now going to try and get hold of trading standards as this company is not fit for purpose!!
After writing this review I received a call from someone at the company and they have refunded my money. What a pity that you have to make such a fuss, but fair play to them. I hope they manage to sort out their delivery and customer service.

Avoid this company. Obvious scammers. I don't think there was any intention of my order being sent. I wished I had looked on Trust Pilot first as I would not have ordered from this company. It took me a while but pleased to say I have been given a refund.

Resolved
I ordered a product with 5-7 day delivery estimated. Then got a mail saying it might take slightly longer due to Covid.
I have chased the order now it is 12 days since ordering to ask for a refund if it would not be delivered this week but got a message saying not to contact them until 30 days after order as it can take that long to deliver.
I would not have ordered from them if they had put 30 days to delivery.
Now I just want my money back so I can order from somebody reputable.

Update. I got a response within 48 hours of messaging. The order was cancelled and a refund sent. I wish they had said up front the item was not in stock but am happy with their customer service.

AVOID!
Ordered a game on 07/02/21. Still not received 16/03/21. Not replying to emails. Not picking up the phone. Requested a refund. Ignored. Disgraceful service. Avoid at all costs.

BAD: Ordered a game which they could not supply and like many others no refund no answer to emails recently voicemail box full and no answers to phone calls.

GOOD: a few hours after my original post I got a call promising a refund tomorrow.

THANK YOU TRUSTPILOT you get 5 stars!

great service, great price

Ordered and money taken 12th Feb. No updates on order. Phoned and voicemail box full! No way of contacting them. AVOID!!

I wouldn't even give this a 1 star I ordered on the 28th jan was told due to covid a delay until the 11th feb then told they didnt have The good until the 8th march and I requested a refund got am email saying 14 days and still not recieved it and all emails being ignored do not use this company!!!!

Lower that one star performance. No goods, no contact and no chance of delivery. Do not do business with this company

I placed order with them on 23th of January 2021, on 17th of fabruary i ask them about my refund because i didnt recived an order, They send me a text that ill get money back in next 2 weeks. Today is 11th of March and i still dont have money on my account + they stop anserw on my emails.

I don't even want to give this company a 1 star .... they cancelled my order as they couldn't fulfil it and I had already paid half by clearpay they told me at the start of March that I would receive my refund within 5 days still waiting and all I'm seeing online is they've done it to hundred of other customers they have stopped replying to emails and won't take any calls next stop trading standards