SquareMeal Reviews 

118
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 86 reviews, reviewers had a great experience with this company. Customers frequently praise the delicious food, excellent wine selection, and wonderful atmosphere found across the various dining venues. Patrons also appreciate the friendly and attentive staff who consistently provide exceptional service during every visit. Visitors often note the convenient central locations and beautiful interior settings that make special dining occasions truly memorable. However, some people mentioned that the list of participating restaurants is small and gift vouchers can be extremely difficult to use. Reviewers noted that booking choices are very limited in certain cities and some partnered locations have closed down permanently.

What people talk about most

Product

Consumers find product to be positive, highlighting the delicious taste, great flavours, and fantastic... See more

Service

Customers had positive experiences with service, consistently praising the staff for being welcoming,... See more

Quality

Clients share positive opinions on quality, frequently praising the delicious and flavorful dishes prepared... See more

Staff

Customers consistently note positive experiences with staff, describing them as warm, welcoming, and... See more

Location

Reviewers express high satisfaction with the location and scenic settings of the venues. Consumers highlight... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Came to Gaucho Covent Garden for my husbands 50th birthday. Food was great, crab starter exceptional. Sadly no mention of my husbands birthday even though I’d sent a message beforehand.

Rated 4 out of 5 stars

The food was nicely presented and tasty.We had the autumn 2 course special lunch.Chicken millanaise.However the vegetables , potatoes, chips etc are not served with the chicken, so we had to pay for... See more

Rated 5 out of 5 stars

I had a birthday date with my 12 year old grandson the whole experience was perfect. The restaurant is beautifully decorated with high ceilings and it was cosy and warm. It is an intimate setting with... See more

Rated 5 out of 5 stars

Service at Berang was just first class! From the warm welcome, moving us to a lovely table next to the window and the knowledgable recommendations helping us to select exactly the right quantity and... See more


Company details

  1. Internet Marketing Service

Written by the company

SquareMeal started over 30 years ago, as a guide to the best restaurants in the City of London. Since then, we have grown to encompass the whole UK, as well as private dining, weddings and parties. Now, we are the UK’s leading restaurant guide, with millions of diners using our site every month. We publish articles, guides, ‘best’ lists, reviews, round-ups, foodie news and more.


Contact info

3.9

Great

TrustScore 4 out of 5

118 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 10% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(118)

86 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I would mark as zero if I could

I would mark as zero if I could! Web site is very confusing, process is confusing. I have tried multiple times to book and had restaurants refuse the vouchers even when they were on the Squaremeal site as accepting vouchers. I tried calling restraints in advance but they weren’t sure of the process either. As a last attempt to salvage my gift vouchers I purchased items from the online shop using the vouchers but they charged my credit card instead! Complete sham, AVOID!

7 April 2026
Unprompted review
Rated 5 out of 5 stars

truly brilliant place to eat on every level

Bistro Freddie is truly lovely. The atmosphere is warm, friendly and happy. There's no blaring music to kill conversation, but it's noisy enough to be private. The style is Paris bistro meets Shoreditech trendy. The food is really good, an appetising menu prepared in front of you, so that you want everything. Particularly recommended are the cod, any steak specials, and the pie - which is for two. The side salad is fantastic and huge. The desserts look wonderful but I've never had space for one. The service -better called hospitality really - is great. You feel like you're an old friend. They are warm and welcoming, they look after you, when you want something else they appear. And it always seems to be full, which give the distinct impression that others share this view. I've eaten here multiple times, because you always know you'll have a great time, the food will be excellent, and you'll get to enjoy the company of those you are with just as if you were in the kitchen of one of you, in some sort of fantasy version of that Russell Crowe film where he's a rich city trader who's left an old house in Provence, goes there to sell it, and falls in love. Hugely recommend.

21 March 2026
Unprompted review
Rated 1 out of 5 stars

Scam website

Scam website. Do not use this website. They allow you to book reservations at restaurants that do not even accept reservations. They will charge you a deposit, and when you get to said reservation, you will realise none of the sort exists. They even allow you to book a table at places which do not even accept reservations.

26 March 2026
Unprompted review
SquareMeal logo

Reply from SquareMeal

We’re sorry to hear about your experience and understand your frustration.

To clarify, reservations made through our platform are only possible via the restaurant’s own booking system or authorised booking platform. If a restaurant does not accept reservations, it would not be possible to complete a booking through our service.

We would like to investigate what happened in your case, as this is not the experience we aim to provide. Please contact our support team with your booking details so we can review this further and assist you directly.

Rated 5 out of 5 stars

Was a great experience at Ilford Big Moes

Was a great experience at Ilford Big Moe's with family; comfortable and spacious setting. Food didn't take ages to come, and when it did, kids loved it and nothing remained on the plates! Also parking in nearby extensive car park was very cheap; only £2 for 2 hours!

21 March 2026
Unprompted review
Rated 5 out of 5 stars

Pleasant and welcoming staff

Pleasant and welcoming staff. Reception/dining area had a nice ambience. Room was small but adequate for 1 night stay. The food (dinner) was nicely presented and tasted very good with good value for money. There was plenty choice for breakfast. Would highly recommend and would stay here again.

5 March 2026
Unprompted review
Rated 4 out of 5 stars

This is a nice place but the Caesar salad was poor value…

This is a nice place with a great atmosphere. Staff were pleasant & attentive. Table very small but was okay. Small menu but fair amount of choice. We both ordered the muckle version of the Caesar salad & it was far from muckle with one small piece of bacon & not a lot of chicken. I’m glad we ordered the chips on the side (which were lovely) as it wasn’t the most filling Caesar salad I’ve had & the price was not justified for what we received. Perhaps the other options might have been better. £100 for 2 caesars, chips, bottle of wine & 2 Proseccos.

14 March 2026
Unprompted review
Rated 1 out of 5 stars

Completely flawed

I don’t know how this business has any success. We’ve received two vouchers for them and both times battled to use them. The first time squaremeal issued us a one time refund and the second, we ensured we followed instructions perfectly. we activated the voucher as directed, dined at a square meal restaurant (from the list on the website) with the registered card, and was never credited for the meal.
Companies like EatClub use this linked card tech perfectly and it’s instant so I don’t know what squaremeal is doing wrong but it’s not good.
Yet to receive the credit for this second voucher.

1 March 2026
Unprompted review
Rated 1 out of 5 stars

Awful - Don't give a SquareMeal voucher to anyone, unless you hate them.

Awful. I was given a voucher as a Christmas present. Trying to work out how to register and use it was frustrating and infuriating, with no telephone assistance available. Finally, when I did book somewhere, it was only to discover that the voucher was not valid at that restaurant, and there only a limited number of restaurants where they are valid.

In short, if you want give someone some money towards a meal, send them cheque. Whatever you do, don't use SquareMeal, the recipient won't appreciate it.

4 March 2026
Unprompted review
Rated 5 out of 5 stars

A tasty fusion of cultures we need

I had a birthday date with my 12 year old grandson the whole experience was perfect. The restaurant is beautifully decorated with high ceilings and it was cosy and warm. It is an intimate setting with the right amount of seating, the team were welcoming, tentative and kind having good conversation with us. The food was delicious I had the slow cooked curried mutton pizza and my grandson had nonna's jerk chicken pizza. I was curious would these work on a pizza, oh my gosh they absolutely do the tastes were flavorsome and very much on point. We also had chips & dips light fluffy quirky shaped with a crispy tasty coating. My grandson said it was so good he felt he was floating on air. The ambiance was topped off with a great selection of music at the right volume bringing vibes making his birthday treat perfect. It was value for money we took a couple of slices away with us boxed up nicely. I will be returning to try the rum punch which I clocked. Nottingham needs this fusion, thank you.

21 February 2026
Unprompted review

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