Spoonflower Reviews 

1,597
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Evaluating 192 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the unique and extensive selection of designs and fabrics, often finding exactly what they need for special projects. Reviewers frequently praise the quality of the fabrics and wallpaper, noting that the prints are beautiful and meet professional standards. People also report positive experiences with customer service, highlighting prompt responses and helpful resolutions for issues. However, a recurring concern among customers is the high price of products, with many feeling they are overpriced for what is received. Some people were dissatisfied with the accuracy of product images and descriptions, noting discrepancies in color and material compared to what was advertised. There are also complaints about inconsistent quality, such as fading prints, issues with wallpaper installation, and fabrics not matching expectations. Additionally, some customers experienced problems with order fulfillment, including delays, lost packages, and difficulties with returns or refunds.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and description. Many customers praise the unique... See more

Quality

Consumers find quality to be ambiguous, with many reviewers expressing disappointment regarding print... See more

Order

Customers had ambiguous experiences with their orders, with many expressing satisfaction with the variety of... See more

Customer service

People report ambiguous experiences with customer service, with some reviewers praising the prompt and... See more

Price

Clients share negative opinions on price, with many reviewers finding products to be overpriced and not worth... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I tried the very expensive cotton/silk fabric to make a unique golf polo for myself. I washed it upon arrival on delicate cycle but the print still faded. Was I supposed to never wash it?!? It is ove... See more

Company replied

Rated 3 out of 5 stars

The colors are always off on the satins. Always more yellow/green than they should be and that's AFTER ordering their satin color chart and choosing colors directly from it. The shipping takes so long... See more

Company replied

Rated 4 out of 5 stars

Ordered some pillow covers, pillow inserts, and 2 panel curtains recently. Orders arrived quickly and the prints/colors are exactly as pictured. Not crazy about the pillow inserts, though and the curt... See more

Company replied

Rated 4 out of 5 stars

Spoonflower makes quality custom products. When I ordered after my original order and the fabrics didn't match they gave me a credit which wasnt required. When I needed to reorder, I had trouble with... See more

Company replied


Company details

  1. Wallpaper Store
  2. Do-it-Yourself Shop
  3. Fabric Store

Written by the company

Spoonflower offers fabric, wallpaper and home decor, made to order using unique designs from independent artists worldwide. With over one million designs to explore, you can find just what you need for your next DIY project or home refresh. Every Spoonflower item you order is carefully printed, cut, sewn and packaged just for you – right here in the USA by our expert team.


Contact info

3.4

Average

TrustScore 3.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 97% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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3.4

All reviews

(1,597)

187 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Products, Quality and Opportunities!

I have been buying products from Spoonflower for years and love the quality. Everything is beautiful and the website is very easy to navigate. I love the design challenges as I am a new surface pattern designer and hope to make the top 100 soon!
SIncerely,
Erin Garney
Art_by_erin

20 November 2025
Unprompted review
Spoonflower logo

Reply from Spoonflower

Hi Erin! Thank you so much for the review and for being a part of our artist community. Continue to enjoy the design challenges- they can be so fun and inspiring!

Rated 5 out of 5 stars

The wallpaper is gorgeous

The wallpaper is gorgeous. The multiple views for each pattern make choosing/shopping easier, and the variety is phenomenal. I had occasion to consult with the company to make sure that my choice was appropriate for my purpose and received prompt, personal (not AI !) service. Shipping was also great.

20 November 2025
Unprompted review
Spoonflower logo

Reply from Spoonflower

So glad you are enjoying your "gorgeous" wallpaper! Feel free to chat with our customer support team any time you are working on a new project. Happy to help!

Rated 5 out of 5 stars

Amazing custom print and customer service

I've been working with a few of the young ladies in customer service who've helped me greatly.

I have 16 separate unique patches that were just photos off of a jacket that was custom made. A friend of mine was on a US Navy aircraft carrier on tour many years ago and everywhere they went a patch was custom made for that stop. I wanted those patches each placed on a separate square so I could make a custom quilt.

I just received those printed squares the other day after working several weeks on trying to figure how to upload them correctly and they came out amazing!

I can't say it enough...don't bother trying to do them yourself or finding someone else. Spoonflower 110% is the place to trust your special and regular fabric designs.

16 November 2025
Unprompted review
Spoonflower logo

Reply from Spoonflower

What a unique and special project, Virginia! Thank you for your kind and enthusiastic review. If you have time and can remember, please share photos of your finished quilt with us. We would love to see how it turns out!

Rated 5 out of 5 stars

Quality and Authentic art

Designs are really a quality,I am amazed how beautiful and pure pattern designs are available at spoonflower. Different material quality details are also very specific. Its not like a crowded market flooded with AI designs it's truly pure art. I love it.

19 November 2025
Unprompted review
Spoonflower logo

Reply from Spoonflower

We appreciate it, Tatum. We have so many great artists who help make our design library unique. Enjoy!

Rated 1 out of 5 stars

Bad Business....

I ordered Spoonflower fabric in 1/4"rust/white stripe. They sent me fabric in 1/2" bright orange stripe. (I had already ordered the 1/4" fabric in a half yard to be sure it was right, which it was). I asked to return it since it was not what I ordered and was told no returns; no credit; no nothing. I then asked if they could help me by offering to split the difference, moneywise, since I had no use for orange and white fabric. And after a few rounds of customer service emails, they disappeared. IMO they should have taken back the fabric and refunded my money for their mistake. Obviously, I would never order from that company again.

15 October 2025
Unprompted review
Spoonflower logo

Reply from Spoonflower

Hello! It looks like our customer support team asked for more information regarding your order and did not receive a reply. I have requested more information and will follow up from there. Thank you!

Rated 5 out of 5 stars

I love making surface patterns to post…

I love making surface patterns to post to Spoonflower. It is easy to use and the people who work there are very helpful and friendly. The interface is easy to use. The fabric swatch I ordered was lovely.

19 November 2025
Unprompted review
Spoonflower logo

Reply from Spoonflower

Thank you!

Rated 5 out of 5 stars

The Ultimate Creative Platform for Independent Designers

As a proud Spoonflower artist, I’m grateful for the creative freedom this platform offers. Spoonflower provides an incredible space where artists can truly explore their imagination through a wide range of design types. Their design challenges are one of my favorite parts of the experience as they push me to grow, experiment and connect with a community of fellow creators.

What really stands out is Spoonflower’s commitment to sustainability. Their print-on-demand model reduces waste, and their eco-friendly materials allow me to create responsibly without compromising quality. Spoonflower sets a high standard for custom printing and I’m proud to be part of a platform that values both creativity and quality.

Spoonflower also opens doors for artists. Through the marketplace, I’ve been able to connect with interior designers and I know many artists have even secured licensing deals! Being here allows me to test different styles, learn what resonates with buyers and discover where my niche really lies.

I’m proud to be part of a platform that values creativity, sustainability and quality while empowering artists to grow their careers.

19 November 2025
Unprompted review
Spoonflower logo

Reply from Spoonflower

Thank you for the wonderful review! We appreciate the diversity in creativity our artists bring to our site. Our interior design customers are particularly grateful for the customization our artists help provide, for sure. Have a wonderful holiday season!

Rated 5 out of 5 stars

Great platform for designers!

Great platform for designers!
I love that Spoonflower feels active — even if the sales are small, they are steady, unlike on Etsy. I also want to highlight their fast and knowledgeable customer support: they respond quickly and truly help. A very positive experience!

19 November 2025
Unprompted review
Spoonflower logo

Reply from Spoonflower

So glad to hear you had a positive experience with us, Amina! Looking forward to seeing what you create next.

Rated 5 out of 5 stars

Great experience with Spoonflower

Great experience with Spoonflower! They could do the print I wanted on the fabric I wanted. Great selection at a reasonable price!!

8 October 2025
Unprompted review
Spoonflower logo

Reply from Spoonflower

So glad you were able to find the right fabric for your project, Julie. Happy creating!

Rated 5 out of 5 stars

A great space and their fabrics are superb!

I love that the company is allowing a space for designers to show their creativity and craft.The fabrics are of high quality. They have any type that you need.

Thank you for this amazing space.

19 November 2025
Unprompted review
Spoonflower logo

Reply from Spoonflower

Thank you, Saskia! We also love to see the variety of art come to life on our fabrics. Everything is so special and unique!

Rated 5 out of 5 stars

Spoonflower help service

Spoonflower responds to my inquiries very quickly and in a personalized way. They clarify my doubts very clearly. They are very high-quality! I love working with them. They are also very kinds

19 November 2025
Unprompted review
Spoonflower logo

Reply from Spoonflower

Thank you for sharing, Mirador! We strive to be kind to all of our customers and we definitely want you to feel good about ordering with us. Have a lovely rest of your holiday season!

Rated 5 out of 5 stars

Spoonflower makes uploading designs…

Spoonflower makes uploading designs easy. The products are very good. Prices in CAD $ are bit high though.

19 November 2025
Unprompted review
Spoonflower logo

Reply from Spoonflower

Hi Judy! We understand that international conversion can skew pricing for some of our customers. Perhaps one of our big holiday sales can help you out this season! In the meantime, thank you for the lovely review. We appreciate it!

Rated 1 out of 5 stars

Wasted Thousands of dollars!!

My first sign this company would be a problem was the purchasing process. Took me 4 days just to process an order. Then the promotion passed and the order went through. Then the items came on mismatched. We ordered wallpaper and matching curtains. Same style, color, pattern but the wallpaper was blue and curtains were green. When I tried to return them they denied the return. Lost thousands of dollars on this due to wasted materials, paying installers, repainting the room to match the wall paper. Do not waste your time with this company. If you do, be warned and test every single piece.

20 October 2025
Unprompted review
Spoonflower logo

Reply from Spoonflower

Hi there! We are unable to find a communication thread based on the information shared here. If you feel that this has not been resolved, please feel free to connect back with our customer support team and we can sort it from there. Thank you!

Rated 1 out of 5 stars

If I could leave 0 stars I would

If I could leave 0 stars I would. This is the first review I have ever left for a product, but my experience with Spoonflower deserves one.

I purchased their grasscloth wallpaper and was shocked by how poorly the pattern was printed. The design does not align between panels at all, making it impossible to install with a clean seam. When I reached out for help, I was told that their wallpapers are meant to be overlapped and double-cut, which is absolutely not a standard or appropriate installation method for grasscloth. Every professional installer I’ve spoken to has said the same thing.

What frustrates me most is that Spoonflower uses the same generic, one-size-fits-all installation instructions for every wallpaper type (peel-and-stick, smooth, woven, grasscloth), even though these materials behave completely differently. Instead of acknowledging the printing inconsistency, they insisted the issue was “normal” and told me to cut through layers of thick, expensive grasscloth to force the pattern to match, essentially gaslighting me into believing this was acceptable.

They refused to offer a reprint, a return, a partial credit, or any type of solution, even though the product arrived misprinted and unusable. For a premium-priced wallpaper, the quality control and customer service were deeply disappointing.

I’m extremely frustrated with the lack of accountability and would not recommend Spoonflower for grasscloth or any wallpaper that requires pattern alignment. If something arrives defective, you’re completely on your own and they will fight you on their outrageous policies. 0/10 absolutely horrible experience and company.

18 November 2025
Unprompted review
Spoonflower logo

Reply from Spoonflower

Hi Ali. We have requested more information so that we may dig further into the context of this order and your experience. Happy to provide any further assistance from there if needed!

Rated 2 out of 5 stars

Not great

Many of their prints look sloppy and cheap in person and they are tightwads when it comes to discounts. Their customer service is rude. After several orders with them, I'm moving on.

11 November 2025
Unprompted review
Spoonflower logo

Reply from Spoonflower

Hi Heather. I see that you have placed many orders with us and that your most recent order included a discount. It looks like our customer support team member provided context as to why we were not able to combine orders for shipping, but if you have any other questions for us, feel free to reach back out!

Rated 3 out of 5 stars

EDIT: Resolved: Do NOT order if you don't have money to throw away

EDIT: Spoonflower credited me for the paper, so I'll give them another shot. I do like the designs and concept of the site, so hopefully they will improve the interface to avoid this kind of problem in the future, For the moment, potential customers should still exercise caution prior to ordering, and probably interact with customer service if there is any doubt about what product precisely matches the samples you ordered. Keep in mind that many options are intended for professional installers in commercial settings, and will be unsuitable for amateur installation on flimsy or rented drywall. In general the sales are final.

Original review: The designs are beautiful, but there is a lousy combination of a bewildering array of poorly labeled options on some products with an inability to simply click "order full roll of this exact thing I ordered a sample of". If you mess up, you are screwed, because there are NO RETURNS, regardless of circumstance, regardless if colors don't match, regardless if they didn't properly label what they were sending you. I tolerated this once before with a duvet cover that arrived washed-out looking and uncomfortable, so shame on me for thinking it would be any better for wallpaper. There are better companies to support; hopefully the independent artists who provide the nice designs will migrate elsewhere.

8 November 2025
Unprompted review
Spoonflower logo

Reply from Spoonflower

Hi there. It sounds like there may have been some ordering confusion and we would like to learn more about that. I am unable to determine what may have occurred based on what has been shared here, so I have requested more information. Thank you so much!

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