Spokeo Reviews 1,499

Reply from Spokeo

Mar 19, 2026

Dear Kimberly,

Thank you so much for the 5-star rating and for the very kind words!

We are so very happy to hear that Spokeo works out for you and was able to assist you with your needs. Thank you again for using our site and giving us a try!

Thanks!
- Spokeo Customer Care

Reply from Spokeo

Mar 19, 2026

Dear Jeff:

I am truly sorry to hear this. I received your customer review to the TrustPilot page for Spokeo on March 17, 2026 regarding our service and charges made to your account, and I am happy to assist in resolving this matter.

When making a purchase, we do our best to let you know about the kind of information we may have available. In addition, we gather our data from 12 billion public records, ranging from census data to public social media profiles. Our name, phone number, and address search will only yield results for individuals in the United States. However, our email and username searches are universal and may display social media profiles associated with those. While our subscription services do include, name, email, phone number, and address searches; any additional services such as historical records, court records, PDF downloads, Investigator reports, enhanced background reports, higher search quotas, and any additional feature or service are offered for an additional price. Spokeo does not originate or create data, so our data reflects that of the original sources. Spokeo does not guarantee data accuracy, and the data should only be used as a reference. We are, however, constantly working to expand and improve the data available on our site. New information is added to our system every day and I suggest you check back for new updates.

Please allow me to explain the charges associated with services selected to your account. Since all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date. Furthermore, cancelling your service only disables your subscription from renewing and does not offer a refund. Since all Spokeo services are prepaid, your service will last the duration of the period purchased. I apologize if this was unclear.

Regarding cancellations, Spokeo subscriptions can be cancelled at any point during the subscription term. For instructions on how to cancel, please view the following article in our Help Center: https://help.spokeo.com/hc/en-us/articles/115010516568-How-do-I-cancel-my-Spokeo-subscription-.

If you have any further information you would like Spokeo Customer Care to look into, we would be happy to provide you with any located results. We can research a name, phone number, email or mailing address. If you'd like to accept this offer, please contact us within 5 business days and include the information you would like Spokeo Customer Care to search.

I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 6PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.

Thanks!
- Spokeo Customer Care

Reply from Spokeo

Mar 19, 2026

Dear Theresa,

Thank you so much for the 4-star rating and for the very kind words!

We are so very happy to hear that Spokeo works out for you and that Spokeo Customer Care was able to assist you with your needs. Thank you again for using our site and giving us a try!

Thanks!
- Spokeo Customer Care

Reply from Spokeo

Mar 19, 2026

Dear Kimberly,

Thank you so much for the 4-star rating and for the very kind words!

We are so very happy to hear that Spokeo works out for you and was able to assist you with your needs. Thank you again for using our site and giving us a try!

Thanks!
- Spokeo Customer Care

Reply from Spokeo

Mar 17, 2026

Hello There,

Thank you so much for the 5-star rating and for the very kind words!

We are so very happy to hear that Spokeo works out for you and was able to assist you with your needs. Thank you again for using our site and giving us a try!

Thanks!
- Spokeo Customer Care

Reply from Spokeo

Mar 17, 2026

Dear Jeanne,

Thank you so much for the 4-star rating and for the very kind words!

We are so very happy to hear that Spokeo works out for you and was able to assist you with your needs. Thank you again for using our site and giving us a try!

Thanks!
- Spokeo Customer Care

Reply from Spokeo

Mar 17, 2026

Dear Dianna,

Thank you so much for the 5-star rating and for the very kind words!

We are so very happy to hear that Spokeo works out for you and was able to assist you with your needs. Thank you again for using our site and giving us a try!

Thanks!
- Spokeo Customer Care

Reply from Spokeo

Mar 17, 2026

Dear Tomaz:

I am truly sorry to hear this. I received your customer review to the TrustPilot page for Spokeo on March 14, 2026 regarding our service and charges made to your account, and I am happy to assist in resolving this matter.

When making a purchase, we do our best to let you know about the kind of information we may have available. In addition, we gather our data from 12 billion public records, ranging from census data to public social media profiles. Our name, phone number, and address search will only yield results for individuals in the United States. However, our email and username searches are universal and may display social media profiles associated with those. While our subscription services do include, name, email, phone number, and address searches; any additional services such as historical records, court records, PDF downloads, Investigator reports, enhanced background reports, higher search quotas, and any additional feature or service are offered for an additional price. Spokeo does not originate or create data, so our data reflects that of the original sources. Spokeo does not guarantee data accuracy, and the data should only be used as a reference. We are, however, constantly working to expand and improve the data available on our site. New information is added to our system every day and I suggest you check back for new updates.

Please allow me to explain the charges associated with services selected to your account. Since all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date. Furthermore, cancelling your service only disables your subscription from renewing and does not offer a refund. Since all Spokeo services are prepaid, your service will last the duration of the period purchased. I apologize if this was unclear.

Regarding cancellations, Spokeo subscriptions can be cancelled at any point during the subscription term. For instructions on how to cancel, please view the following article in our Help Center: https://help.spokeo.com/hc/en-us/articles/115010516568-How-do-I-cancel-my-Spokeo-subscription-.

If you have any further information you would like Spokeo Customer Care to look into, we would be happy to provide you with any located results. We can research a name, phone number, email or mailing address. If you'd like to accept this offer, please contact us within 5 business days and include the information you would like Spokeo Customer Care to search.

I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 6PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.

Thanks!
- Spokeo Customer Care

Reply from Spokeo

Mar 17, 2026

Dear Laura:

I am truly sorry to hear this. I received your customer review to the TrustPilot page for Spokeo on March 12, 2026 regarding our service and charges made to your account, and I am happy to assist in resolving this matter.

When making a purchase, we do our best to let you know about the kind of information we may have available. In addition, we gather our data from 12 billion public records, ranging from census data to public social media profiles. Our name, phone number, and address search will only yield results for individuals in the United States. However, our email and username searches are universal and may display social media profiles associated with those. While our subscription services do include, name, email, phone number, and address searches; any additional services such as historical records, court records, PDF downloads, Investigator reports, enhanced background reports, higher search quotas, and any additional feature or service are offered for an additional price. Spokeo does not originate or create data, so our data reflects that of the original sources. Spokeo does not guarantee data accuracy, and the data should only be used as a reference. We are, however, constantly working to expand and improve the data available on our site. New information is added to our system every day and I suggest you check back for new updates.

Please allow me to explain the charges associated with services selected to your account. Since all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date. Furthermore, cancelling your service only disables your subscription from renewing and does not offer a refund. Since all Spokeo services are prepaid, your service will last the duration of the period purchased. I apologize if this was unclear.

Regarding cancellations, Spokeo subscriptions can be cancelled at any point during the subscription term. For instructions on how to cancel, please view the following article in our Help Center: https://help.spokeo.com/hc/en-us/articles/115010516568-How-do-I-cancel-my-Spokeo-subscription-.

If you have any further information you would like Spokeo Customer Care to look into, we would be happy to provide you with any located results. We can research a name, phone number, email or mailing address. If you'd like to accept this offer, please contact us within 5 business days and include the information you would like Spokeo Customer Care to search.

I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 6PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.

Thanks!
- Spokeo Customer Care

Reply from Spokeo

Mar 12, 2026

Hello There:

I am sorry to hear this. If you could explain further about your experience, I would like to help smooth over the situation.

I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 6PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.

Thanks
-Spokeo Customer Care

Reply from Spokeo

Mar 12, 2026

Dear Kerry:

I am truly sorry to hear this. I received your customer review to the TrustPilot page for Spokeo on March 10, 2026 regarding our service and charges made to your account, and I am happy to assist in resolving this matter.

When making a purchase, we do our best to let you know about the kind of information we may have available. In addition, we gather our data from 12 billion public records, ranging from census data to public social media profiles. Our name, phone number, and address search will only yield results for individuals in the United States. However, our email and username searches are universal and may display social media profiles associated with those. While our subscription services do include, name, email, phone number, and address searches; any additional services such as historical records, court records, PDF downloads, Investigator reports, enhanced background reports, higher search quotas, and any additional feature or service are offered for an additional price. Spokeo does not originate or create data, so our data reflects that of the original sources. Spokeo does not guarantee data accuracy, and the data should only be used as a reference. We are, however, constantly working to expand and improve the data available on our site. New information is added to our system every day and I suggest you check back for new updates.

Please allow me to explain the charges associated with services selected to your account. Since all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date. Furthermore, cancelling your service only disables your subscription from renewing and does not offer a refund. Since all Spokeo services are prepaid, your service will last the duration of the period purchased. I apologize if this was unclear.

Regarding cancellations, Spokeo subscriptions can be cancelled at any point during the subscription term. For instructions on how to cancel, please view the following article in our Help Center: https://help.spokeo.com/hc/en-us/articles/115010516568-How-do-I-cancel-my-Spokeo-subscription-.

If you have any further information you would like Spokeo Customer Care to look into, we would be happy to provide you with any located results. We can research a name, phone number, email or mailing address. If you'd like to accept this offer, please contact us within 5 business days and include the information you would like Spokeo Customer Care to search.

I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 6PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.

Thanks!
- Spokeo Customer Care

Reply from Spokeo

Mar 10, 2026

Dear Betsy,

Thank you so much for the 5-star rating and for the very kind words!

We are so very happy to hear that Spokeo works out for you and was able to assist you with your needs. Thank you again for using our site and giving us a try!

Thanks!
- Spokeo Customer Care

Reply from Spokeo

Mar 10, 2026

Dear Stacey:

I am deeply sorry to hear this. I received your customer review to the Trustpilot page for Spokeo, on March 7, 2026 regarding our service and charges made on your account, and I am happy to assist in resolving this matter.

When making a purchase, we do our best to let you know about the kind of information we may have available. In addition, we gather our data from 12 billion public records, ranging from census data to public social media profiles. Our name, phone number, and address search will only yield results for individuals in the United States. However, our email and username searches are universal and may display social media profiles associated with those. While our subscription services do include, name, email, phone number, and address searches; any additional services such as historical records, court records, PDF downloads, Investigator reports, enhanced background reports, higher search quotas, and any additional feature or service are offered for an additional price. Spokeo does not originate or create data, so our data reflects that of the original sources. Spokeo does not guarantee data accuracy, and the data should only be used as a reference. We are, however, constantly working to expand and improve the data available on our site. New information is added to our system every day and I suggest you check back for new updates.

Please allow me to explain the charges associated with services selected to your account. Since all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date. Furthermore, cancelling your service only disables your subscription from renewing and does not offer a refund. Since all Spokeo services are prepaid, your service will last the duration of the period purchased. I apologize if this was unclear.

Regarding cancellations, Spokeo subscriptions can be cancelled at any point during the subscription term. For instructions on how to cancel, please view the following article in our Help Center: https://help.spokeo.com/hc/en-us/articles/115010516568-How-do-I-cancel-my-Spokeo-subscription-.

I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 6PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.

Thanks
-Spokeo Customer Care

Reply from Spokeo

Mar 10, 2026

Dear Catt,

Thank you so much for the 5-star rating and for the very kind words!

We are so very happy to hear that Spokeo works out for you and was able to assist you with your needs. Thank you again for using our site and giving us a try!

Thanks!
- Spokeo Customer Care

Reply from Spokeo

Mar 10, 2026

Dear Requester:

I am truly sorry to hear this. I received your customer review to the TrustPilot page for Spokeo on March 6, 2026 regarding our service and charges made to your account, and I am happy to assist in resolving this matter.

When making a purchase, we do our best to let you know about the kind of information we may have available. In addition, we gather our data from 12 billion public records, ranging from census data to public social media profiles. Our name, phone number, and address search will only yield results for individuals in the United States. However, our email and username searches are universal and may display social media profiles associated with those. While our subscription services do include, name, email, phone number, and address searches; any additional services such as historical records, court records, PDF downloads, Investigator reports, enhanced background reports, higher search quotas, and any additional feature or service are offered for an additional price. Spokeo does not originate or create data, so our data reflects that of the original sources. Spokeo does not guarantee data accuracy, and the data should only be used as a reference. We are, however, constantly working to expand and improve the data available on our site. New information is added to our system every day and I suggest you check back for new updates.

Please allow me to explain the charges associated with services selected to your account. Since all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date. Furthermore, cancelling your service only disables your subscription from renewing and does not offer a refund. Since all Spokeo services are prepaid, your service will last the duration of the period purchased. I apologize if this was unclear.

Regarding cancellations, Spokeo subscriptions can be cancelled at any point during the subscription term. For instructions on how to cancel, please view the following article in our Help Center: https://help.spokeo.com/hc/en-us/articles/115010516568-How-do-I-cancel-my-Spokeo-subscription-.

If you have any further information you would like Spokeo Customer Care to look into, we would be happy to provide you with any located results. We can research a name, phone number, email or mailing address. If you'd like to accept this offer, please contact us within 5 business days and include the information you would like Spokeo Customer Care to search.

I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 6PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.

Thanks!
- Spokeo Customer Care

Reply from Spokeo

Mar 10, 2026

Dear Requester:

I am deeply sorry to hear this. I received your customer review to the Trustpilot page for Spokeo, on March 5, 2026 regarding our service and charges made on your account, and I am happy to assist in resolving this matter.

Please allow me to explain the charges associated with services selected to your account. Since all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date. Furthermore, cancelling your service only disables your subscription from renewing and does not offer a refund. Since all Spokeo services are prepaid, your service will last the duration of the period purchased. I apologize if this was unclear.

Regarding cancellations, Spokeo subscriptions can be cancelled at any point during the subscription term. For instructions on how to cancel, please view the following article in our Help Center: https://help.spokeo.com/hc/en-us/articles/115010516568-How-do-I-cancel-my-Spokeo-subscription-.

I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 6PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.

Thanks
-Spokeo Customer Care

Reply from Spokeo

Mar 5, 2026

Dear Helen,

Thank you so much for the 5-star rating and for the very kind words!

We are so very happy to hear that Spokeo works out for you and was able to assist you with your needs. Thank you again for using our site and giving us a try!

Thanks!
- Spokeo Customer Care

Reply from Spokeo

Mar 5, 2026

Dear Mark,

Thank you so much for the 5-star rating and for the very kind words!

We are so very happy to hear that Spokeo works out for you and was able to assist you with your needs. Thank you again for using our site and giving us a try!

Thanks!
- Spokeo Customer Care

Reply from Spokeo

Mar 3, 2026

Dear Aaron:

I am truly sorry to hear this. I received your customer review to the TrustPilot page for Spokeo on March 2, 2026 regarding our service and charges made to your account, and I am happy to assist in resolving this matter.

When making a purchase, we do our best to let you know about the kind of information we may have available. In addition, we gather our data from 12 billion public records, ranging from census data to public social media profiles. Our name, phone number, and address search will only yield results for individuals in the United States. However, our email and username searches are universal and may display social media profiles associated with those. While our subscription services do include, name, email, phone number, and address searches; any additional services such as historical records, court records, PDF downloads, Investigator reports, enhanced background reports, higher search quotas, and any additional feature or service are offered for an additional price. Spokeo does not originate or create data, so our data reflects that of the original sources. Spokeo does not guarantee data accuracy, and the data should only be used as a reference. We are, however, constantly working to expand and improve the data available on our site. New information is added to our system every day and I suggest you check back for new updates.

Please allow me to explain the charges associated with services selected to your account. Since all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date. Furthermore, cancelling your service only disables your subscription from renewing and does not offer a refund. Since all Spokeo services are prepaid, your service will last the duration of the period purchased. I apologize if this was unclear.

Regarding cancellations, Spokeo subscriptions can be cancelled at any point during the subscription term. For instructions on how to cancel, please view the following article in our Help Center: https://help.spokeo.com/hc/en-us/articles/115010516568-How-do-I-cancel-my-Spokeo-subscription-.

If you have any further information you would like Spokeo Customer Care to look into, we would be happy to provide you with any located results. We can research a name, phone number, email or mailing address. If you'd like to accept this offer, please contact us within 5 business days and include the information you would like Spokeo Customer Care to search.

I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 6PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.

Thanks!
- Spokeo Customer Care

Reply from Spokeo

Mar 3, 2026

Dear Requester:

I am truly sorry to hear this. I received your customer review to the TrustPilot page for Spokeo on February 27, 2026 regarding our service and charges made to your account, and I am happy to assist in resolving this matter.

When making a purchase, we do our best to let you know about the kind of information we may have available. In addition, we gather our data from 12 billion public records, ranging from census data to public social media profiles. Our name, phone number, and address search will only yield results for individuals in the United States. However, our email and username searches are universal and may display social media profiles associated with those. While our subscription services do include, name, email, phone number, and address searches; any additional services such as historical records, court records, PDF downloads, Investigator reports, enhanced background reports, higher search quotas, and any additional feature or service are offered for an additional price. Spokeo does not originate or create data, so our data reflects that of the original sources. Spokeo does not guarantee data accuracy, and the data should only be used as a reference. We are, however, constantly working to expand and improve the data available on our site. New information is added to our system every day and I suggest you check back for new updates.

Please allow me to explain the charges associated with services selected to your account. Since all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date. Furthermore, cancelling your service only disables your subscription from renewing and does not offer a refund. Since all Spokeo services are prepaid, your service will last the duration of the period purchased. I apologize if this was unclear.

Regarding cancellations, Spokeo subscriptions can be cancelled at any point during the subscription term. For instructions on how to cancel, please view the following article in our Help Center: https://help.spokeo.com/hc/en-us/articles/115010516568-How-do-I-cancel-my-Spokeo-subscription-.

If you have any further information you would like Spokeo Customer Care to look into, we would be happy to provide you with any located results. We can research a name, phone number, email or mailing address. If you'd like to accept this offer, please contact us within 5 business days and include the information you would like Spokeo Customer Care to search.

I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 6PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.

Thanks!
- Spokeo Customer Care