Patrons will find Spokeo a wealth of information but it also helps to begin the search with as much information as searcher can find...such as noting if target person(s) lived in more than one State,... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The initial service was good, but after the first usage, I was no longer able to log into my account. I could not receive emails from Spokeo, Therefore, I could not reset my password. Subsequently, no... See more
Company replied
This scam company should be prosecuted. They tell you pay 99 cents to get information on a phone number then few days later they charge you $35 for a subscription you never agreed on. When I submitted... See more
Company replied
Gimmick and makes you pay for all the real info that’s not simply google-able. Anything beyond what a google search would give- you have to pay and commit another monthly fee or even worse an entirel... See more
Company replied
Company details
Information provided by various external sources
Spokeo People Search allows you to search for anyone by performing a name, reverse email, reverse phone, or reverse address search. Searches can also be performed to obtain court records, historical records, or business information. Our database covers social networks, public records, marketing lists, and other sources to reveal demographic details, public profiles, and more.
Contact info
United States
- (877) 913-3088
- customercare@spokeo.com
- www.spokeo.com
2.5
Poor
1K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
SCAM
I used their service under the promise that 1 eur would give me access to a report. I created an account and paid. Later, I got a bill for 35 dollars as they put me in a subscription based plan that I dont not request. This was done without my knowledge or approval. SCAM.
EDIT: Read the reply from the service provider below. It has absolutely nothing to do with my complaint.
3 November 2025
Unprompted review
Reply from Spokeo
Dear Requester:
I am truly sorry to hear this. I received your customer review to the Trustpilot.com page for Spokeo on November 3, 2025 regarding our service, and I am happy to assist in resolving this matter.
Please allow me to explain the charges associated with services selected to your account. Since all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date. Furthermore, cancelling your service only disables your subscription from renewing and does not offer a refund. Since all Spokeo services are prepaid, your service will last the duration of the period purchased. I apologize if this was unclear.
I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 6PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks!
- Spokeo Customer Care
I never gave this site permission to…
I never gave this site permission to bill me. I never used their service, yet they billed me through Paypal. I called their service line and they indicated that a cancellation email was sent to me , which is not true.
Stay away from these people.
2 November 2025
Unprompted review
Reply from Spokeo
Dear Requester:
I am truly sorry to hear this. I received your customer review to the Trustpilot.com page for Spokeo on November 2, 2025 regarding our service, and I am happy to assist in resolving this matter.
Please allow me to explain the charges associated with services selected to your account. Since all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date. Furthermore, cancelling your service only disables your subscription from renewing and does not offer a refund. Since all Spokeo services are prepaid, your service will last the duration of the period purchased. I apologize if this was unclear.
I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 6PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks!
- Spokeo Customer Care
Why you charged me 29.95 dollar on…
Why you charged me 29.95 dollar on 27/10/2025 .. i only used your website one time and i paid 0.95 dollar in 19/10/2025 .. i want full refund ..you charged me without asking me, i can't cancel my membership, in the website, u can't cancel ut by myself, i must waiting for them to cancel it, i send to them a messages and they don' respond and continue to charged me , I asking you to cancel now my membership and to get full refund
2 November 2025
Unprompted review
Reply from Spokeo
Dear Requester:
I am truly sorry to hear this. I received your customer review to the Trustpilot.com page for Spokeo on November 2, 2025 regarding our service, and I am happy to assist in resolving this matter.
Please allow me to explain the charges associated with services selected to your account. Since all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date. Furthermore, cancelling your service only disables your subscription from renewing and does not offer a refund. Since all Spokeo services are prepaid, your service will last the duration of the period purchased. I apologize if this was unclear.
I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 6PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks!
- Spokeo Customer Care
Reply from Spokeo
Hi There, Patrick:
Thank you so much for the 5-star rating and for the very kind words!
We are so very happy to hear that Spokeo works out for you. Thank you again for using our site and giving us a try!
Thanks!
- Spokeo Customer Care
Extra fees for actual information after paying introductory costs
The info included with the paid 'trial' was nothing I didn't already know and easily findable with Google etc. If you want more details rather than generalities, you pay for these details - ONE AT A TIME. Each piece of info costs more - a LOT more via subscription. And to cancel? Hey, good luck with winning the lottery
29 October 2025
Unprompted review
Reply from Spokeo
Dear Requester:
I am truly sorry to hear this. I received your customer review to the Trustpilot.com page for Spokeo on October 31, 2025 regarding our service, and I am happy to assist in resolving this matter.
When making a purchase, we do our best to let you know about the kind of information we may have available. In addition, we gather our data from 12 billion public records, ranging from census data to public social media profiles. Our name, phone number, and address search will only yield results for individuals in the United States. However, our email and username searches are universal and may display social media profiles associated with those. While our subscription services do include, name, email, phone number, and address searches; any additional services such as historical records, court records, PDF downloads, Investigator reports, enhanced background reports, higher search quotas, and any additional feature or service are offered for an additional price. Spokeo does not originate or create data, so our data reflects that of the original sources. Spokeo does not guarantee data accuracy, and the data should only be used as a reference. We are, however, constantly working to expand and improve the data available on our site. New information is added to our system every day and I suggest you check back for new updates.
Please allow me to explain the charges associated with services selected to your account. Since all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date. Furthermore, cancelling your service only disables your subscription from renewing and does not offer a refund. Since all Spokeo services are prepaid, your service will last the duration of the period purchased. I apologize if this was unclear.
If you have any further information you would like Spokeo Customer Care to look into, we would be happy to provide you with any located results. We can research a name, phone number, email or mailing address. If you'd like to accept this offer, please contact us within 5 business days and include the information you would like Spokeo Customer Care to search.
I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 6PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks!
- Spokeo Customer Care
Cancel ASAP if you just wanted one report
I really wish this service was true to their word that I could cancel my trial without further charges. Unfortunately they don't respond to emails in a timely fashion so I got charged. Then after several minutes waiting for a human she promised less than half back! I had one query that I paid the .95 cents for. The one phone number was disconnected and I've had no success with the report. Sadly it seems this service should be considered as a last resort
24 October 2025
Unprompted review
Reply from Spokeo
Dear Requester:
I am truly sorry to hear this. I received your customer review to the Trustpilot.com page for Spokeo on October 30, 2025 regarding our service, and I am happy to assist in resolving this matter.
When making a purchase, we do our best to let you know about the kind of information we may have available. In addition, we gather our data from 12 billion public records, ranging from census data to public social media profiles. Our name, phone number, and address search will only yield results for individuals in the United States. However, our email and username searches are universal and may display social media profiles associated with those. While our subscription services do include, name, email, phone number, and address searches; any additional services such as historical records, court records, PDF downloads, Investigator reports, enhanced background reports, higher search quotas, and any additional feature or service are offered for an additional price. Spokeo does not originate or create data, so our data reflects that of the original sources. Spokeo does not guarantee data accuracy, and the data should only be used as a reference. We are, however, constantly working to expand and improve the data available on our site. New information is added to our system every day and I suggest you check back for new updates.
Please allow me to explain the charges associated with services selected to your account. Since all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date. Furthermore, cancelling your service only disables your subscription from renewing and does not offer a refund. Since all Spokeo services are prepaid, your service will last the duration of the period purchased. I apologize if this was unclear.
If you have any further information you would like Spokeo Customer Care to look into, we would be happy to provide you with any located results. We can research a name, phone number, email or mailing address. If you'd like to accept this offer, please contact us within 5 business days and include the information you would like Spokeo Customer Care to search.
I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 6PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks!
- Spokeo Customer Care
Easy cancellation process
Although I decided not to spend the money for a full report, it was a quick and easy process to cancel my subscription. Jordan was very helpful. No problems there
28 October 2025
Unprompted review
Reply from Spokeo
Hello There:
Thank you so much for the 4-star rating and for the very kind words!
We are so very happy to hear that Spokeo works out for you. Thank you again for using our site and giving us a try!
Thanks!
- Spokeo Customer Care
The automatic renewal service was never…
The automatic renewal service was never selected, yet I found recurring charges without having given my consent. Therefore, as far as I’m concerned, you are scammers.
29 October 2025
Unprompted review
Reply from Spokeo
Dear Requester:
I am truly sorry to hear this. I received your customer review to the Trustpilot.com page for Spokeo on October 29, 2025 regarding our service, and I am happy to assist in resolving this matter.
When making a purchase, we do our best to let you know about the kind of information we may have available. In addition, we gather our data from 12 billion public records, ranging from census data to public social media profiles. Our name, phone number, and address search will only yield results for individuals in the United States. However, our email and username searches are universal and may display social media profiles associated with those. While our subscription services do include, name, email, phone number, and address searches; any additional services such as historical records, court records, PDF downloads, Investigator reports, enhanced background reports, higher search quotas, and any additional feature or service are offered for an additional price. Spokeo does not originate or create data, so our data reflects that of the original sources. Spokeo does not guarantee data accuracy, and the data should only be used as a reference. We are, however, constantly working to expand and improve the data available on our site. New information is added to our system every day and I suggest you check back for new updates.
Please allow me to explain the charges associated with services selected to your account. Since all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date. Furthermore, cancelling your service only disables your subscription from renewing and does not offer a refund. Since all Spokeo services are prepaid, your service will last the duration of the period purchased. I apologize if this was unclear.
If you have any further information you would like Spokeo Customer Care to look into, we would be happy to provide you with any located results. We can research a name, phone number, email or mailing address. If you'd like to accept this offer, please contact us within 5 business days and include the information you would like Spokeo Customer Care to search.
I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 6PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks!
- Spokeo Customer Care
Beware
Beware! Spokeo puts all customer service investment in the back end- 3 "agents" were very polite to me and had great skills. No investment in the front end of service, such as notification that you have an account and it was being renewed. I'm sure that is deliberate. I did not know I had an account, and was billed $29.95 monthly for well over one year without any confirmation that I began an account or about being renewed -no email, text or phone call. My spouse reviews our card statement and assumed it was a streaming service. I reviewed the account today and saw the billings. I called, and spoke with their agents, including an Escalation Specialist. I requested more of a refund than they offered (a mere 2 months). After saying I expected more, Nicholas, said he was hanging up on me and did so. What a scam!
28 October 2025
Unprompted review
Reply from Spokeo
Dear Patricia:
I am truly sorry to hear this. I received your customer review to the Trustpilot.com page for Spokeo on October 28, 2025 regarding our service, and I am happy to assist in resolving this matter.
When making a purchase, we do our best to let you know about the kind of information we may have available. In addition, we gather our data from 12 billion public records, ranging from census data to public social media profiles. Our name, phone number, and address search will only yield results for individuals in the United States. However, our email and username searches are universal and may display social media profiles associated with those. While our subscription services do include, name, email, phone number, and address searches; any additional services such as historical records, court records, PDF downloads, Investigator reports, enhanced background reports, higher search quotas, and any additional feature or service are offered for an additional price. Spokeo does not originate or create data, so our data reflects that of the original sources. Spokeo does not guarantee data accuracy, and the data should only be used as a reference. We are, however, constantly working to expand and improve the data available on our site. New information is added to our system every day and I suggest you check back for new updates.
Please allow me to explain the charges associated with services selected to your account. Since all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date. Furthermore, cancelling your service only disables your subscription from renewing and does not offer a refund. Since all Spokeo services are prepaid, your service will last the duration of the period purchased. I apologize if this was unclear.
If you have any further information you would like Spokeo Customer Care to look into, we would be happy to provide you with any located results. We can research a name, phone number, email or mailing address. If you'd like to accept this offer, please contact us within 5 business days and include the information you would like Spokeo Customer Care to search.
I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 6PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks!
- Spokeo Customer Care
i got what i needed in the trial
i got what i needed in the trial. but didn cancel de subscibtion in time. but they refunder my money right away when i asked. 5 stars from denmark
28 October 2025
Unprompted review
Reply from Spokeo
Hello There:
Thank you so much for the 5-star rating and for the very kind words!
We are so very happy to hear that Spokeo works out for you. Thank you again for using our site and giving us a try!
Thanks!
- Spokeo Customer Care
I found the info I was searching for
I found the info I was searching for, thank you. Also for the customer care rep..DINA #1816, she the best!
27 October 2025
Unprompted review
Reply from Spokeo
Hello There:
Thank you so much for the 5-star rating and for the very kind words!
We are so very happy to hear that Spokeo works out for you. Thank you again for using our site and giving us a try!
Thanks!
- Spokeo Customer Care
Save your money
I could describe what happen to me but I wont spend five more minutes on this, so I can summarize my thoughts: it is a scam, save your money.
28 October 2025
Unprompted review
Reply from Spokeo
Dear Gianluca:
I am truly sorry to hear this. I received your customer review to the Trustpilot.com page for Spokeo on October 28, 2025 regarding our service, and I am happy to assist in resolving this matter.
When making a purchase, we do our best to let you know about the kind of information we may have available. In addition, we gather our data from 12 billion public records, ranging from census data to public social media profiles. Our name, phone number, and address search will only yield results for individuals in the United States. However, our email and username searches are universal and may display social media profiles associated with those. While our subscription services do include, name, email, phone number, and address searches; any additional services such as historical records, court records, PDF downloads, Investigator reports, enhanced background reports, higher search quotas, and any additional feature or service are offered for an additional price. Spokeo does not originate or create data, so our data reflects that of the original sources. Spokeo does not guarantee data accuracy, and the data should only be used as a reference. We are, however, constantly working to expand and improve the data available on our site. New information is added to our system every day and I suggest you check back for new updates.
Please allow me to explain the charges associated with services selected to your account. Since all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date. Furthermore, cancelling your service only disables your subscription from renewing and does not offer a refund. Since all Spokeo services are prepaid, your service will last the duration of the period purchased. I apologize if this was unclear.
If you have any further information you would like Spokeo Customer Care to look into, we would be happy to provide you with any located results. We can research a name, phone number, email or mailing address. If you'd like to accept this offer, please contact us within 5 business days and include the information you would like Spokeo Customer Care to search.
I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 6PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks!
- Spokeo Customer Care
Great deal of incorrect data
Great deal of incorrect data
High cost 4 poor service
Unresponsive staff
14 October 2025
Unprompted review
Reply from Spokeo
Dear Raymond:
I am truly sorry to hear this. I received your customer review to the Trustpilot.com page for Spokeo on October 27, 2025 regarding our service, and I am happy to assist in resolving this matter.
When making a purchase, we do our best to let you know about the kind of information we may have available. In addition, we gather our data from 12 billion public records, ranging from census data to public social media profiles. Our name, phone number, and address search will only yield results for individuals in the United States. However, our email and username searches are universal and may display social media profiles associated with those. While our subscription services do include, name, email, phone number, and address searches; any additional services such as historical records, court records, PDF downloads, Investigator reports, enhanced background reports, higher search quotas, and any additional feature or service are offered for an additional price. Spokeo does not originate or create data, so our data reflects that of the original sources. Spokeo does not guarantee data accuracy, and the data should only be used as a reference. We are, however, constantly working to expand and improve the data available on our site. New information is added to our system every day and I suggest you check back for new updates.
If you have any further information you would like Spokeo Customer Care to look into, we would be happy to provide you with any located results. We can research a name, phone number, email or mailing address. If you'd like to accept this offer, please contact us within 5 business days and include the information you would like Spokeo Customer Care to search.
I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 6PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks!
- Spokeo Customer Care
Do not fear SPOKEO is here! Looking for those skeletons you can find them just ask Spokeo!
You can search for someone someplace something! First name last name, phone number, email, physical address, and even employer! Whatever you’re seeking,you will find it! Spokeo is spot on accurate.Website is easy to navigate.if you are having an issue using the site customer service is always there. And the best thing you don’t have to search and search to find an actual phone number to a live person! If you do need to call or perhaps chat with the customer service, they are very knowledgeable, polite, and knowledgeable about Spokeo.Thry ensuring that you as a customer or assisted in a timely manner they’re very conscientious about their job and ensuring that the right information is given will not be hanging frustrated or even angry like other sides. If you can even find the phone numbers.
Problem? No problem for Spokeo.
I have been a customer for almost 10 years (2016) and never had a problem. Well I did that that’s why I was on site! I’ve never had any issues with Spokeo and what’s even more amazing it’s very very accurate and affordable too!
13 October 2025
Unprompted review
Reply from Spokeo
Hi There, Dona:
Thank you so much for the 5-star rating and for the very kind words!
We are so very happy to hear that Spokeo works out for you. Thank you again for using our site and giving us a try!
Thanks!
- Spokeo Customer Care
Watch out and check your statements!
Watch out and check your statements! I discovered they had taken £18.14 from my Amex card without my knowledge!
I did not recognoise who they were! I had not been looking for their service.
Amex restored my money but I am seriously worried about how they had my card details.
I was unable to contact somebody to talk to from Spokeo. All I could do was email them.
Keep an eye on your statements especially credit cards.
16 October 2025
Unprompted review
Reply from Spokeo
Dear Elly:
I am truly sorry to hear this. I received your customer review to the Trustpilot.com page for Spokeo on October 22, 2025 regarding our service, and I am happy to assist in resolving this matter.
Please allow me to explain the charges associated with services selected to your account. Since all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date. Furthermore, cancelling your service only disables your subscription from renewing and does not offer a refund. Since all Spokeo services are prepaid, your service will last the duration of the period purchased. I apologize if this was unclear.
I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 6PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks!
- Spokeo Customer Care
Who do you contact in a life-or-death situation?
Spokeo never even uncovered the name of the culprit who I was looking for. Yet I had no trouble Googling her name and getting her FB, IG, snapchat, Thread and X pages. From her FB account, I was able to discover that she had a previous arrest record of significance. And I was even able to uncover the Time Share where she vacations and as minute as what she wore last Valentine's Day. The point being, it's a good thing Spokeo wasn't to be the resource that I was depending on to save this 71 y/o man from a possible life-or-death situation!!
4 October 2025
Unprompted review
Reply from Spokeo
Dear Stephen:
I am truly sorry to hear this. I received your customer review to the Trustpilot.com page for Spokeo on October 21, 2025 regarding our service, and I am happy to assist in resolving this matter.
When making a purchase, we do our best to let you know about the kind of information we may have available. In addition, we gather our data from 12 billion public records, ranging from census data to public social media profiles. Our name, phone number, and address search will only yield results for individuals in the United States. However, our email and username searches are universal and may display social media profiles associated with those. While our subscription services do include, name, email, phone number, and address searches; any additional services such as historical records, court records, PDF downloads, Investigator reports, enhanced background reports, higher search quotas, and any additional feature or service are offered for an additional price. Spokeo does not originate or create data, so our data reflects that of the original sources. Spokeo does not guarantee data accuracy, and the data should only be used as a reference. We are, however, constantly working to expand and improve the data available on our site. New information is added to our system every day and I suggest you check back for new updates.
If you have any further information you would like Spokeo Customer Care to look into, we would be happy to provide you with any located results. We can research a name, phone number, email or mailing address. If you'd like to accept this offer, please contact us within 5 business days and include the information you would like Spokeo Customer Care to search.
I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 6PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks!
- Spokeo Customer Care
Information was spot on and very…
Information was spot on and very helpful and up to date with all aspects of my searches
14 October 2025
Unprompted review
Reply from Spokeo
Hi There, Arthur:
Thank you so much for the 4-star rating and for the very kind words!
We are so very happy to hear that Spokeo works out for you. Thank you again for using our site and giving us a try!
Thanks!
- Spokeo Customer Care
Mafia has Given Control to Me if Wanted
Grace Vanderwaal
In My Case
Gang Stalking Virus
Backed by
Mafia Enforcement
And Total Control
Ruins Lives Careers
The Entire Music Industry
Is Totally Mafia Controlled
By Secret 10% Powerful
Total Idiots with the Power
Of a Nuclear Bomb to USA
As Long as I'm on Social Media - USA Enemies at War are Helpless and Will Lose - Immediately and Overwhelmingly the US Air Force has Only JUST BEGUN President Putin
We have Secret Self Controlled Space Weapons
14 October 2025
Unprompted review
Reply from Spokeo
Hi there, Christopher!
I'm sorry but I don't quite understand you. Spokeo is a people search engine, helping people connect with others. If you can provide more details about this issue, I'd be more than happy to assist you further with your concerns.
I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 6PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks
-Spokeo Customer Care
Do NOT PAY FOR SERVICE ITS FRAUDULENT . Also nothing posted by this site is correct. Just a scam all around. They want payment for everything and it lies about what they know. You pay to get shown tha
The information is lies and they fool you to pay for a report they don't have. Scam
12 October 2025
Unprompted review
Reply from Spokeo
Dear Requester:
I am truly sorry to hear this. I received your customer review to the Trustpilot.com page for Spokeo on October 16, 2025 regarding our service, and I am happy to assist in resolving this matter.
When making a purchase, we do our best to let you know about the kind of information we may have available. In addition, we gather our data from 12 billion public records, ranging from census data to public social media profiles. Our name, phone number, and address search will only yield results for individuals in the United States. However, our email and username searches are universal and may display social media profiles associated with those. While our subscription services do include, name, email, phone number, and address searches; any additional services such as historical records, court records, PDF downloads, Investigator reports, enhanced background reports, higher search quotas, and any additional feature or service are offered for an additional price. Spokeo does not originate or create data, so our data reflects that of the original sources. Spokeo does not guarantee data accuracy, and the data should only be used as a reference. We are, however, constantly working to expand and improve the data available on our site. New information is added to our system every day and I suggest you check back for new updates.
Please allow me to explain the charges associated with services selected to your account. Since all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date. Furthermore, cancelling your service only disables your subscription from renewing and does not offer a refund. Since all Spokeo services are prepaid, your service will last the duration of the period purchased. I apologize if this was unclear.
If you have any further information you would like Spokeo Customer Care to look into, we would be happy to provide you with any located results. We can research a name, phone number, email or mailing address. If you'd like to accept this offer, please contact us within 5 business days and include the information you would like Spokeo Customer Care to search.
I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 6PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks!
- Spokeo Customer Care
I'm sure you guys are aware that 9 11…
I'm sure you guys are aware that 9 11 was an inside job. I just want to know the names of the CIA agents who planted the explosives in the twin towers. Ten4?😭🫤🙃🥷
16 October 2025
Unprompted review
Reply from Spokeo
Hi there, Mark!
I'm sorry but I don't quite understand you. Spokeo is a service that helps you find old friends and loved ones. If you can provide more details about this issue, I'd be more than happy to assist you further with your concerns.
I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 6PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks
-Spokeo Customer Care
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