Had some issues with suppliers sending us the bills by mistake and split the bills was very quick to get in contact with them to straighten things out. Spoke with a lovely staff member called Louisa w... See more
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Split The Bills, Floor 6, 1 New Era Square, S2 4RB, Sheffield, United Kingdom
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very friendly and quick to resolve issues

Reply from Split The Bills
very fast and efficient helplines and the workers are always able to help my issues

Reply from Split The Bills
Pete was very attentive and understanding when I explained to him my problem and was able to give me a clear solution that I had been worrying about!

Reply from Split The Bills
Being polite and understanding the question to give the apt answer. Not justing listening but also giving the idea to help. I have contacted them more than 5 times these things never changed good work from split the bills.

Reply from Split The Bills
Clare answered my call promptly and helped me with my problem

Reply from Split The Bills
Really easy to navigate and get on the phone with someone. Very helpful and got it all sorted for us!

Reply from Split The Bills
Lyndsay was very kind and helpful. She emailed me promptly following the call with further information on how to proceed with the bills we received!

Reply from Split The Bills
Just sorted out a refund issue and it was sorted very quickly and efficiently with Lindsay. Despite, me misinterpreting some things they were kind and tentative and sorted it quickly. Really easy and pleasant!

Reply from Split The Bills
Peter was so nice and helpful on the phone! Clearly explained everything to me and made me feel confident and reassured that split the bills were dealing with our issue!
Thank you so much Peter

Reply from Split The Bills
They woman I spoke to Lyndsay, she was amazing helped with all my questions and was very understanding.

Reply from Split The Bills
How do people actually use this company to settle any bill payment? They are the worst! They haven't made any payment, my credit score is down 16 points, I have recieved a letter from the solicitors of British Gas and there is late fee payment from both Welsh and British gas.

Reply from Split The Bills
i believe I spoke to someone named Michael today. He had an amazing personality and really helped in getting me sorted out regarding my billing issue. Amazing customer service.

Reply from Split The Bills
George handled my call. It was more of a grievance rather than an enquiry. And he was patient and kind enough to listen me out and gave the apt response to my concern. Well done George!!!

Reply from Split The Bills
Review would be a lot worse if not for Michael. Been waiting on WiFi for weeks but he got it ordered the next day after a 15 min phone call. By all means he’s got a 5* review from me.

Reply from Split The Bills
Spoke to michael today about an issue i was having and was mazing att helping me and putting m mind at ease

Reply from Split The Bills
I’ve been a customer with split the bills for 3 years now. It has always been great without any issues. Today I needed help sorting out some WiFi problems and Gemma was brilliant on the phone, fantastic service!!!!

Reply from Split The Bills
great help with my question lovely lady claire! very polite and helpful

Reply from Split The Bills
Excellent customer service received from Michael today, able to provide a clear understanding regarding the email sent to me about a missing payment. Giving a clear insight into the reasoning for the payment.
Excellent communication skills and approaches his job with joyful approach which is excellent what all customers deserve to experience this Christmas season.
Many Thanks Jenae.
#Michael Needs A Raise.

Reply from Split The Bills
This company does not pay for your bills we recieved a letter from British Gas of an unpaid bill of £210.91. We contacted split the bills on the phone just for them to give an automated response and you can never actually get to them on the phone. We then tried to email them and they asked for the details which we gave and they said they will sort it out and if we don’t hear back from them then they will have paid the bills. A week later we get another letter from British Gas of the bills and now they’re charging £13 extra on top and they’re threatening to add another £31 and getting debt collectors involved. So split the bills are going to completely ruin my credit I would not use this service at all! I read the recent reviews and other people are having the exact same problem. We pay the money on time to split the bills every time so I don’t understand why they’re doing this it’s unacceptable.

Reply from Split The Bills
Customer service is great - Lyndsay helped us out instantly when we had problems with our meter.

Reply from Split The Bills
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