I was recommended to Ollie from a friend, and I am very grateful for this. i was looked after and updated during the process. with it being made very simple and therefore perfect for a first-time buye... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent service received from SPF (Cara & Finn) during our remortgage. Explained our options clearly and gave us good options to choose from in terms of lenders, rates, products etc. The process wa... See more
Company replied
James Williams was an absolute pleasure to work with. He was consistently supportive and took the time to guide me through every step, making the whole process clear and far less daunting.
Company replied
Great experience working with Wendy Docherty and Megan Kurt at SPF to arrange our mortgage. Highly responsive with clear and friendly communication. When there was a small hiccough in the process, the... See more
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Company details
Written by the company
SPF Private Clients were established as Savills Private Finance in May 1997. Originally launching as the exclusive financial services arm of Savills plc, the Company rapidly grew into one of the market leaders in UK financial services. In 2011, following a management buy-out, the company changed to SPF Private Clients (SPF). Since then the company has grown and diversified into a national brokerage employing over 200 people, with offices in multiple locations across the UK, Channel Islands, and internationally in Hong Kong, Singapore and Dubai. Our diverse expert teams offer a trusted service across mortgages, insurance, protection, commercial finance and financial planning. In August 2022 we became part of the Howden group of companies, a leading global insurance company operating in 100+ countries.
Contact info
33 Gracechurch Street, EC3V 0BT, London, United Kingdom
- 020 7330 8500
- info@spf.co.uk
- www.spf.co.uk
Speak to one of our expert advisers
4.9
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great service 5*
Great experience, they were very knowledgeable and tailored to the process to our situation. Everything was sorted out very quickly
24 December 2025
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Great Experience
Great Experience. Tom and the team were very helpful with our mortgage application along with supporting us through the buying process.
25 December 2025
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Techically excelent and high service ethic
Adam and Ruby went the extra mile for me - always kept in touch and found a solution when we needed one
29 December 2025
Unprompted review
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Adam and Ruby.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Absolutely amazing customer service
Absolutely amazing customer service. Super responsive, knowledgeable and extremely professional. 10 out of 10.
18 December 2025
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Excellent
I had a great experience with Aaron, he was invaluable and lovely to deal with
25 December 2025
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Aaron.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
First time buying a property and the…
First time buying a property and the team were incredible answering all my questions and emails promptly. Helped me a lot too dealing with an awful solicitor so very thankful for SPF!
25 December 2025
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Would absolutely recommend SPF
Jack was exceptional from start to finish. He was so quick and efficient. When we were met with various stumbling blocks along the way Jack navigated them with humour and patience and ultimately proceeded in successfully securing us a mortgage with favourable conditions.
Would absolutely recommend SPF (and we have multiple times!).
16 December 2025
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Jack.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Excellent service
Tasha and Daniel arranged our recent remortgage and provided an excellent service. They were always available to assist and advise with the admin which turned out to be quite complicated. They responded to every query immediately which I've never had with any of the (many) other brokers I've used. I highly recommend SPF - and Daniel and Tasha in particular.
23 December 2025
Unprompted review
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Tasha and Daniel.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Superb customer service from Ben…
Superb customer service from Ben Fuller. Really appreciate the work Ben and team provided me.
18 December 2025
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Ben.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Friendly and professional
Friendly and helpful and worked hard to find us a mortgage that suited our needs.
18 November 2025
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Jack & Erin were amazing!
Jack & Erin were absolutely amazing, spending time and a lot of effort to make sure we got the best deal, and were by far the most responsive party throughout our house purchase process. Really appreciate the help, and we will definitely reach out again when we need to remortgage.
17 December 2025
Unprompted review
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Jack and Erin.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Outstanding Service from Brandon and Kitt!
I want to extend a heartfelt thank you to Brandon and Kitt for their exceptional support in securing my first overseas loan! Initially, I felt apprehensive about the process, but Brandon's calm demeanor and confidence provided me with the reassurance I needed. Kitt was incredibly helpful throughout my application journey, guiding me step by step.
I was pleasantly surprised at how quickly I received my offer letter, which was a huge relief! Their support didn't stop there; they were always available to answer my questions and reminded me of the necessary steps to take until the completion and handover of my unit. I truly appreciate their dedication and professionalism.
1 December 2025
Unprompted review
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Brandon and Kitt.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Prompt and experienced advice.
Prompt and experienced advice.
Excellent service.
I would recommend SPF to anyone requiring finance.
8 December 2025
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Very professional
Very helpful, prompt and clear options. Really value our long standing relationship with SPF and the help always provided by Wendy Docherty.
8 December 2025
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Wendy.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Our experience with Matt Wilde and the…
Our experience with Matt Wilde and the SPF team was absolutely perfect all along the process. Not only Matt was able to identify and select the best possible offers on the market, but he also perfectly understood our particular needs and was able to tailor the product and the advice, which were always strategic, well thought and pragmatic.
His strong connections with the relevant financial institutions and deep knowledge of the UK market made the difference. Finally, the fact that he understood perfectly the specificities of a transaction to be made by an overseas investor was very much appreciated. He is clearly at the top of the brokers.
12 December 2025
Unprompted review
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Matt.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Helpful and responsive
Ed W was very helpful and clear when explaining the process to me, which made my first house purchase far easier. I intend to use SPF in the future when it comes to remortgaging.
4 December 2025
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Ed.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
SPF will find you the best Mortgage offer available
Best terms available were presented by SPF and we were very happy with the service received. I dropped 1 star from my rating, as the after service was not as good as the initial stages (had several emails unanswered, and they remain unanswered to this date).
8 December 2025
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will follow up with the team regarding your unanswered emails and ask them to respond as a matter of urgency.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Thank you for your outstanding work
I wanted to say a huge thank you to both Ayrton & Paige for the absolutely excellent service throughout the entire process of securing our new mortgage.
The level of professionalism, dedication and hard work was second to none .
Everything from the first online meeting, understanding our needs, explaining the options available to us, keeping everything coordinated and moving quickly especially through the compliance procedures was first class.
You both made a complex process feel smooth and stress-free and would highly recommend your company to anyone.
Thank you again for your outstanding work.
Many thanks
Frank
10 December 2025
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Ayrton and Paige.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
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