Ward always responds within 30 minutes maximum (often with 5 minutes) to my emails. Whole service and process is faultless from my point of view. Won't be going anywhere else.
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See what reviewers are saying
The regular exchanges in different currencies we do are simply and quickly handled on Spectrums platform at a very competitive rate. In the rare event of a query immediate help is at hand for resoluti... See more
We are using Spectrum for most of our EU supplier payments. Customer service provided is excellent, team is professional yet friendly. Responds to queries quickly.
⭐⭐⭐⭐⭐ Highly Recommended – Spectrum is Outstanding! I’ve been using Spectrum as our FX currency account provider for some time now, and I couldn’t be happier with the service. The platform... See more
Company details
Written by the company
We are the proactive payment solutions company powering growth beyond borders. Combining the best tech platforms with our dedicated team of experts, we have your global payment needs covered across the spectrum.
FCA Regulated
The security of your funds is our top priority.
Contact info
Birchin Court, EC3V 9DU, London, United Kingdom
- 0203 440 7550
- info@spectrumfx.co.uk
- www.spectrumfx.co.uk
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Adam and George are very helpful in…
Adam and George are very helpful in getting our payments made quickly to our suppliers. Highly recommend for their speed and for the relationship we have built over the years.
The Spectrum FX team are incredible
The Spectrum FX team are incredible! Always available and always ready to help. My company has been working with them for some time now and we couldn't be happier or recommend them enough.
Spectrumfx efficient system…
When using Spectrumfx we are able to exchange British Pounds for American Dollars at competitive rates and make payments to suppliers very quickly. The online system is easy to use and each stage is verified via email confirmation. We also receive regular market updates which help us to make decisions regarding the timing of our exchanges.
Having been using them for about s year
Having been using them for about a year. Their rates are competitive and their platform is easy to use. Their support is outstanding and i highly recommend using them for your currency needs.
Adam keeps me informed of changing…
Adam keeps me informed of changing rates in a timely manor.
Superb business and service.
Fantastic experience with Adam and the team. Reliable and honest and always on hand to help with any problems. Couldn’t recommend them h if highly enough and they provide by far the best service and rates on the market.
Professional service
This service is very professional and user friendly.
The service from setting up the account and making payments has been seamless. The brokers are very helpful and assist you with any queries, nothing is a bother. My experience with this organisation is 5 stars plus.
Very professional, excellent personal service, speedy transactions
Very professional, supportive, helpful and freindly.
We are a returning customer after a break and we appreciated contact being kept up in a manner that wasn't to pushy.
We are also very pleased with the speed of transactions and the platfrom is easy to use.
When we have a question we get an answer quickly and also phone support with our account manager is excellent.
Great company Highly recommend
Ward was extremely helpful with any questions I had and always had a minute to help with every aspect of the process. Great company.. Highly recommend
5 star
I have been dealing with Ward now for 2 years, he is very helpful and always reliable even after office hours.
Has saved me thousands in comparison to my bank couldn't recommend him highly enough.
I met Adam back in 2016 and instantly…
I met Adam back in 2016 and instantly warmed to his character and professional demeanour in the office. Being the entrepreneur he is, he set up his own FX company back in 2017, which has grown tremendously year after year. I now have a long-term relationship with Adam, where I refer him clients if they ever need currency exchange. I always get great feedback from anyone I refer to him which creates great synergy in our relationship. He always shows my clients a saving against their bank or provider.
Brilliant business relationship
We always get a really fast response, really helpful and a great business relationship.
Outstanding Customer Service
When I shop for anything from a toothpick to a holiday, I rely on customer reviews to avoid a disastrous outcome. So because of this I really want to share the most impressive customer service I received from Ward Ottley yesterday when I got myself in a bit of a pickle with an overseas transaction that I thought I had completed but hadn't! Ward took me patiently step by step through to completion. He assured me he would always be happy to help me with future transactions.
Thank you so much Ward, I really appreciated your help.
Sharon Barrett
Excellent service and competitive rates
Very helpful & good rate
I have always dealt with Will and he has been nothing but helpful. The exchange rate is good compared with a competitor who we also have an account with and the online portal is easy to use and make payments through.
In the beginning
In the beginning, we didn't trust brokers, however, William changed our minds. William is attentive and supports our business's growth by keeping us informed. The company are lovely to deal with; they're always polite and friendly. We have saved a lot of money since moving to Spectrum FX and would happily recommend them to any business.
Quick and easy process
Spectrum are in a league of there own when it comes to FX easy process and excellent rates
Spectrum delivers
I did my due diligence on the Company, and it was refreshing that this wasn't seen as awkward. The transaction was conducted the following day and went smoothly arriving with my supplier the day after as instigated after 2pm. Good rates and a saving was made
Very easy to deal with
Very easy to deal with and Adam handles all queries and trades very quickly and competently.
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