Spectrum Reviews 

263
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Ward always responds within 30 minutes maximum (often with 5 minutes) to my emails. Whole service and process is faultless from my point of view. Won't be going anywhere else.

Rated 5 out of 5 stars

The regular exchanges in different currencies we do are simply and quickly handled on Spectrums platform at a very competitive rate. In the rare event of a query immediate help is at hand for resoluti... See more

Rated 5 out of 5 stars

We are using Spectrum for most of our EU supplier payments. Customer service provided is excellent, team is professional yet friendly. Responds to queries quickly.

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Highly Recommended – Spectrum is Outstanding! I’ve been using Spectrum as our FX currency account provider for some time now, and I couldn’t be happier with the service. The platform... See more

Company details

  1. Currency Exchange Service
  2. also in
  3. Money Transfer Service
  4. Payment Service

Written by the company

We are the proactive payment solutions company powering growth beyond borders. Combining the best tech platforms with our dedicated team of experts, we have your global payment needs covered across the spectrum.

FCA Regulated

The security of your funds is our top priority.

Your funds will always be kept safe when making international payments with us. Our service providers take all the necessary measures and more to ensure your funds are not only safe, but you also are given visibility of this at all times. Our service provider’s segregated client accounts mean your funds are ringfenced and always kept completely separately from everyday funds.

Contact info

4.9

Excellent

TrustScore 5 out of 5

263 reviews

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No recent history of asking for reviews

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4.9

All reviews

(263)

18 reviews in the last 12 months

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Rated 5 out of 5 stars

Spectrumfx efficient system…

When using Spectrumfx we are able to exchange British Pounds for American Dollars at competitive rates and make payments to suppliers very quickly. The online system is easy to use and each stage is verified via email confirmation. We also receive regular market updates which help us to make decisions regarding the timing of our exchanges.

5 July 2023
Unprompted review
Rated 5 out of 5 stars

Superb business and service.

Fantastic experience with Adam and the team. Reliable and honest and always on hand to help with any problems. Couldn’t recommend them h if highly enough and they provide by far the best service and rates on the market.

26 July 2023
Unprompted review
Rated 5 out of 5 stars

Professional service

This service is very professional and user friendly.
The service from setting up the account and making payments has been seamless. The brokers are very helpful and assist you with any queries, nothing is a bother. My experience with this organisation is 5 stars plus.

30 June 2023
Unprompted review
Rated 5 out of 5 stars

Very professional, excellent personal service, speedy transactions

Very professional, supportive, helpful and freindly.
We are a returning customer after a break and we appreciated contact being kept up in a manner that wasn't to pushy.
We are also very pleased with the speed of transactions and the platfrom is easy to use.
When we have a question we get an answer quickly and also phone support with our account manager is excellent.

23 June 2023
Unprompted review
Rated 5 out of 5 stars

5 star

I have been dealing with Ward now for 2 years, he is very helpful and always reliable even after office hours.

Has saved me thousands in comparison to my bank couldn't recommend him highly enough.

9 May 2023
Unprompted review
Rated 5 out of 5 stars

I met Adam back in 2016 and instantly…

I met Adam back in 2016 and instantly warmed to his character and professional demeanour in the office. Being the entrepreneur he is, he set up his own FX company back in 2017, which has grown tremendously year after year. I now have a long-term relationship with Adam, where I refer him clients if they ever need currency exchange. I always get great feedback from anyone I refer to him which creates great synergy in our relationship. He always shows my clients a saving against their bank or provider.

4 May 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding Customer Service

When I shop for anything from a toothpick to a holiday, I rely on customer reviews to avoid a disastrous outcome. So because of this I really want to share the most impressive customer service I received from Ward Ottley yesterday when I got myself in a bit of a pickle with an overseas transaction that I thought I had completed but hadn't! Ward took me patiently step by step through to completion. He assured me he would always be happy to help me with future transactions.
Thank you so much Ward, I really appreciated your help.
Sharon Barrett

16 March 2023
Unprompted review
Rated 5 out of 5 stars

Very helpful & good rate

I have always dealt with Will and he has been nothing but helpful. The exchange rate is good compared with a competitor who we also have an account with and the online portal is easy to use and make payments through.

3 March 2023
Unprompted review
Rated 5 out of 5 stars

In the beginning

In the beginning, we didn't trust brokers, however, William changed our minds. William is attentive and supports our business's growth by keeping us informed. The company are lovely to deal with; they're always polite and friendly. We have saved a lot of money since moving to Spectrum FX and would happily recommend them to any business.

13 March 2023
Unprompted review
Rated 5 out of 5 stars

Spectrum delivers

I did my due diligence on the Company, and it was refreshing that this wasn't seen as awkward. The transaction was conducted the following day and went smoothly arriving with my supplier the day after as instigated after 2pm. Good rates and a saving was made

3 March 2023
Unprompted review

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