Everyone, from entry to reception, to optometrist, and also customer service was very welcoming & patient. Great energy all around ! The salesperson had a skill of picking out glass shapes that comp... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Staff are very efficient as you walk into your appointment. The process was prompt. Doctor explains well in simple terms, easy to understand. Staff are patient and experienced in assisting us to make... See more
Company replied
I received a friendly greeting when I arrived at the store. I was then treated kindly by all staff members, including the optometrist who took my eye test. My experience at the Redbank Plaza store was... See more
Company replied
I have never been to Specsavers before, but went to them because I was having trouble with dry eye disease.Mimi,the otician was excellent and explained everything to me,and booked me in for the thera... See more
Company replied
Company details
- Optician
- Contact Lenses Supplier
- Glasses Store
- Hearing Aid Repair Service
- Hearing Aid Store
- Sunglasses Store
Information provided by various external sources
Specsavers Optometrists offer a range of glasses, prescription sunglasses and contact lenses. Locate your nearest store or browse through our range online.
Contact info
United Kingdom
- www.specsavers.com.au
4.6
Excellent
12K reviews
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Staff are very efficient as you walk…
Staff are very efficient as you walk into your appointment. The process was prompt. Doctor explains well in simple terms, easy to understand. Staff are patient and experienced in assisting us to make good & right choices that suits our budget and style.
14 July 2026
Unprompted review
Reply from Specsavers
Thank you, Sainimili! We appreciate the great review.
Special savers warrawong are an amazing…
Special savers warrawong are an amazing team. Especially if you have a little person you want to be included in there own decision.They go above and beyond. Could not recommend them enough.
23 July 2026
Unprompted review
Reply from Specsavers
Thank you, Kylie! We appreciate your kind words.
Jacob is so good with teenagers
Jacob is so good with teenagers. He explained situations like, might not get a headache straight away, a little hard to focus after a few hours etc. This is accurate with my daughter. Now she wears her glasses when she doesn't have her contacts in. Thank you Jacob!
3 July 2026
Reply from Specsavers
Thank you for the great review, Leslie! We are so glad our team could help your family out.
Reply from Specsavers
Thank you, Dee!
Macquarie Centre Specsavers
Range of frames. Experienced staff. Great service.
23 July 2026
Unprompted review
Reply from Specsavers
Thank you for the fantastic review, J!
Reply from Specsavers
Thank you, David!
Competence and friendly staff.
Competence and friendly staff.
Punctuality.
😀
17 July 2026
Unprompted review
Reply from Specsavers
Thank you for your review, Wendy!
Just friendly caring staff
16 July 2026
Unprompted review
Reply from Specsavers
Thanks for the lovely review!
Friendly, helpful, stress-free
Friendly, knowledgeable staff.
Great value for money and a no-stress experience.
I am always very satisfied with my glasses from Specsavers.
The free hearing test was so easy, too.
23 July 2026
Unprompted review
Reply from Specsavers
Thanks for the lovely review!
Generaly happy with the service
Generaly happy with the service. The hearing test was a hit and miss as it was done in room with a noisy ceiling vent. Also I do not recall having the distance behind my ears measured so that the spectacle arms fit comfortably. I will have to visit again for an adjustment as it hurts after a while at the point of contact behind my ears.
13 July 2026
Unprompted review
Reply from Specsavers
Thank you for your review, Ave!
Friendly and helpful team members
23 July 2026
Unprompted review
Reply from Specsavers
Thank you for the kind words, Margaret!
Great Service in Response to Issue
My lenses were stuck in the same location for 2 weeks (ie lost in transit), according to AusPost tracking. I called and the customer service person oragnised replacements to be sent immediately, which was super helpful and easy
2 July 2026
Reply from Specsavers
Thank you for the kind words, Rebecca!
On-time, friendly and affordable
Friendly staff, wide variety of frames at affordable prices.
22 July 2026
Unprompted review
Reply from Specsavers
Thank you, Deborah!
Go to Laubman and Pank instead
Had to update my review after getting my glasses from Belmont Forum Specsavers. When paying for them I was promised a hard case, the lady said she would put a note on my file so I would get the hard case. After paying a substantial amount of money, prescription bifocals are not cheap, I was very disappointed when I got my glasses. My husband picked them up, I was given a flimsy cardboard case. I told my husband about the hard case that I was promised. He went back as I was at work, he explained about the hard case. They swapped the flimsy cardboard case for a square flimsy cardboard case. It was rubbish. You pay a lot for these glasses and a case that would protect them in your work or school bag is necessary. My daughter went to Laubman and Pank and I paid a lot less for her glasses and got a lovely sturdy hard case. So I recommend going to Laubman and Pank, cheaper and cases are better quality
15 July 2026
Unprompted review
Reply from Specsavers
Hi Ellie, thanks for reaching out and sorry to hear you were unhappy with your experience in-store. If you'd like to, you can submit your feedback here: https://www.specsavers.com.au/about/customer-service/feedback. When you submit feedback in this way, your concern will be sent directly to the store and to our customer service team so they can reach out and assist you with your issue.
Kind regards, The Specsavers Team
Very good service and quality of the…
Very good service and quality of the glasses.
22 July 2026
Unprompted review
Reply from Specsavers
Thank you, Larisa!
Reply from Specsavers
Thank you, Michael!
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