SpareFoot Reviews 

50,526
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 2,053 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, knowledgeable, and professional, often going above and beyond to assist. Many people highlight the smooth and easy overall service, including a clear online experience and efficient processes, with reviewers appreciating the politeness, patience, and good communication from representatives. However, some customers also noted concerns regarding pricing, mentioning unexpected fees or quick rent increases. A few other people also felt that communication could be challenging, citing issues like ignored requests, confusing processes, or difficulties reaching staff for assistance.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, politeness, and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many finding representatives helpful,... See more

Service

Reviewers mention positive feedback about service, with many customers reporting that everything went... See more

User experience

Customers had positive experiences with the user experience, often highlighting the ease and speed of online... See more

Price

People report ambiguous experiences with price, with many customers expressing frustration over unclear... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Gloria was amazing, and easy to work with, as was her coworker (Gina?). I give them both 5 ⭐️ for their professionalism and assistance. Unfortunately, the computer system is a mess and took a long tim... See more

Rated 4 out of 5 stars

Representative we extremely patient and helpful. HOWEVER, I was told there was only ONE covered 12x35 space available. When visiting the facility I noted approximately 50 open spaces. Even if temporar... See more

Rated 4 out of 5 stars

The girl was very knowledgeable. I’d never heard of this service before. I thought I was calling a storage company, not an agency with knowledge of all available storage units. She explained all steps... See more

Rated 5 out of 5 stars

The agent was exceptional. She listened, found a facility near me for an excellent price. Was well informed, courteous, very helpful and efficient. Her politeness and personality was refreshing. All i... See more


Company details

  1. Self-Storage Facility
  2. Automobile Storage Facility
  3. Boat Storage Facility
  4. RV Storage Facility
  5. Storage Facility

Written by the company

SpareFoot is the largest marketplace for storage, making it simpler to move and store your stuff. Whether you're looking to overload your seasonal items long term, need storage for a couple months while you move, or want to store your small business equipment - we've got it all! You can even find space to store your car, RV or boat. Our Sparefoot search tool helps you find the best deals on storage facilities in your area. Our website lets you compare the most storage options nationwide. Simply insert your zip code, and we’ll compare and contrast all of your area’s most reputable storage facilities. Our convenient listings will outline all the features and benefits, allowing you to pick the best solution for your new apartment’s storage needs.

Written by the company

Largest Inventory Online
SpareFoot has the best selection of storage units online, with over 6,500+ facilities across the U.S. to choose from. Need specialty storage? We also offer wine storage, facilities with military discounts and storage for students.
Find the Best Deals
Book with SpareFoot to secure a great price online or by phone. Narrow your search by location, price, size or amenities, and we’ll help you find the best deals on storage, guaranteed.
Storage Made Easy
Quickly compare storage units near you in one simple place. Our comparison shopping tools let you browse exclusive reviews, photos and more so you can find the perfect match.

Contact info

4.2

Great

TrustScore 4 out of 5

51K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(50,526)

1,829 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Couldn't get the special price because…

Couldn't get the special price because the app wouldn't accept my reservation so that I could pay. Instead, I had to pay more than I wanted to and it's for a 6 month lease.

10 July 2026
SpareFoot logo

Reply from SpareFoot

Thank you for your feedback. We would like to learn more about your experience and to see if there is anything we can do to assist, so one of our agents will be reaching out to you shortly. We look forward to chatting with you and see how we can make things right!

Rated 1 out of 5 stars
SpareFoot logo

Reply from SpareFoot

Thank you for your feedback. We understand that it was a challenging experience to have. One of our agents will be getting in touch with you to figure out where we went wrong, and how we can improve. We look forward to chatting with you to see how we can make things right.

Rated 5 out of 5 stars

I had a great experience with this…

I had a great experience with this storage facility. The property is clean, secure, and well-maintained, giving me peace of mind that my belongings were safe. Angela was friendly and professional, the rental process was quick and easy, and access to my unit was always convenient. I highly recommend this facility to anyone looking for a reliable, safe, and hassle-free place to store their items.

8 July 2026
Rated 1 out of 5 stars

Was there for way over an hour n no…

Was there for way over an hour n no bathrooms n wasnt offered the price told to me over phone n it was miserable experience

30 June 2026
SpareFoot logo

Reply from SpareFoot

Thank you for your feedback. We would like to learn more about your experience and to see if there is anything we can do to assist, so one of our agents will be reaching out to you shortly. We look forward to chatting with you and see how we can make things right!

Rated 1 out of 5 stars

That don't have outside storage

That don't have outside storage

6 July 2026
SpareFoot logo

Reply from SpareFoot

Thank you for your feedback. We understand that it was a challenging experience to have. One of our agents will be getting in touch with you to figure out where we went wrong, and how we can improve. We look forward to chatting with you to see how we can make things right.

Rated 1 out of 5 stars

Really bad service … do not speak…

Really bad service … do not speak orusetniscopany.

5 July 2026
SpareFoot logo

Reply from SpareFoot

Thank you for your feedback. We understand that it was a challenging experience to have. One of our agents will be getting in touch with you to figure out where we went wrong, and how we can improve. We look forward to chatting with you to see how we can make things right.

Rated 1 out of 5 stars

I cancelled

I cancelled

5 July 2026
SpareFoot logo

Reply from SpareFoot

Thank you for your feedback. We would like to learn more about your experience and to see if there is anything we can do to assist, so one of our agents will be reaching out to you shortly. We look forward to chatting with you and see how we can make things right!

Rated 1 out of 5 stars

The internet is full of errors.

I don't know anything about this company. I never dealt with it. I think you are contacting the wrong person. There is nothing bad or good I can say about it. I see that you know my name and email address, that's an indication that you did a lot of research to find that much about me.

4 July 2026
SpareFoot logo

Reply from SpareFoot

Thank you for your feedback. We would like to learn more about your experience and to see if there is anything we can do to assist, so one of our agents will be reaching out to you shortly. We look forward to chatting with you and see how we can make things right!

Rated 1 out of 5 stars

Gave me gate code but never sent me my…

Gave me gate code but never sent me my unit number

4 July 2026
SpareFoot logo

Reply from SpareFoot

Thank you for your feedback. We would like to learn more about your experience and to see if there is anything we can do to assist, so one of our agents will be reaching out to you shortly. We look forward to chatting with you and see how we can make things right!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look