South London Heating Limited Reviews 

558
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I have been going back and forth for months to have an AC project installed, but I could not get them to confirm the power spec for each room, then could not get to confirm the exact unit model they w... See more

Rated 5 out of 5 stars

We had an engineer named George attended our property to replace a complete boiler unit. Done an absolutely wonderful job. Very professional. He left our home immaculate and gave us a full walk throug... See more

Company replied

Rated 5 out of 5 stars

Engineer required for boiler leak. Arrived promptly within time scale given. Asked for details of problem. Laid down dust sheets and had shoe covers on. Explanation and shown what repair had been done... See more

Company replied

Rated 5 out of 5 stars

Video quotation worked great, Mark was very helpful in discussing options. Our boiler installer, Will, did a great job installing our new boiler and adding TRVs to some of our radiators. They came rou... See more

Company details

  1. Gas Installation Service
  2. Air Conditioning Contractor
  3. Air Conditioning System Supplier
  4. Gas Engineer
  5. Heating Contractor
  6. Boiler and Heating Service

Written by the company

A name you can trust. We're your local heating specialist, an award winning heating company and we cover all aspects of central heating services, from full heating system upgrades and boiler replacements, to unvented cylinders, boiler installations and repairs. We’re proud to be one of only two heating companies in the UK to ever win the 'Which? Trusted Trader of the Year’ award! This coveted award highlights our company's ethos, our quality of work and excellent customer service. We love boilers and deliver premium boiler replacements and new boiler installations with exclusive guarantees. We are experts in boiler repairs, boiler services and Gas Certificates. We offer high standards of work at competitive pricing.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

558 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(558)

18 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jonathan was very prompt and polite

Jonathan was very prompt and polite, he explained everything and did a thorough service & check of the boiler & system. Good value will be happy to use again. Thank you 😊

27 August 2024
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

Thank you very much for your lovely review. Our engineers really work hard to give the best customer service so we’re so pleased you’re happy with our team and their work!

I’ll be sure to pass the message on as they’ll really appreciate it.

Best Wishes!

South London Heating Team!

Rated 5 out of 5 stars

Amazing professional team! Nice too!

From start to finish, the whole team from the customer care to the engineers were so professional, helpful and excellent at what they do. They were so nice too, and I am so glad I went with them for my boiler and plumbing work.

7 August 2024
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

Thank you so much for leaving such a lovely review!!

We're really grateful for you taking the time to share your experience, providing excellent customer service is our top priority and its great to see this reflected in our valuable customers reviews!

Best Wishes,

South London Heating

Rated 5 out of 5 stars

Excellent service, as always

As always, excellent service at a very reasonable price

16 August 2024
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

We really appreciate your positive feedback!

We like to make things as easy as possible for our valued customers and its great when this is recognised.

We'll be reminding you of your annual boiler service next year!

Best Wishes,

South London Heating Team!

Rated 5 out of 5 stars

Always reliable and polite.

14 August 2024
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

Thank you so much for your kind words! We really appreciate your positive feedback and 5 star review!

We look forward to working with you again!

Best Wishes,
South London Heating Team!

Rated 5 out of 5 stars

Very Proficient engineer

Very Proficient engineer. He is very thorough and I have complete confidence that he has good skills and leaves my boiler in excellent order

14 August 2024
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

We're so grateful for your valued feedback! Thank you for leaving a 5 star review!

Best Wishes,

South London Heating Team!

Rated 5 out of 5 stars

Professional, efficient and helpful.

After being unexpectedly cut off from our gas supply by our gas network provider, we found ourselves in a difficult spot with no gas for cooking, cleaning, or heating. South London Heating stepped in to help us navigate the frustrating process of dealing with the gas network provider, offering clear advice and guidance to us, so we could ensure the other company took responsibility for their parts of the remedial work.

Once that was sorted, South London Heating quickly and professionally completed the remainder of the work needed to reconnect us. They kept us well-informed, worked efficiently, and left everything spotless when finished. We wouldn’t hesitate to use them again and highly recommend their services.

9 August 2024
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

We're so grateful for your valued feedback! Thank you for leaving a 5 star review!

We look forward to working with you again!

Best Wishes,

South London Heating Team!

Rated 5 out of 5 stars

Excellent service

Booking was smooth, engineer arrived on time and was friendly, helpful and explained things well.

25 July 2024
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

We really appreciate your positive feedback!

We like to make things as easy as possible for our valued customers and its great when this is recognised.

We'll be reminding you of your annual boiler service next year!

Best Wishes,

South London Heating Team!

Rated 5 out of 5 stars

Arrived on time

Arrived on time - job done!

1 August 2024
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

We're so grateful for your valued feedback! Thank you for leaving a 5 star review!

We look forward to working with you again!

Best Wishes,

South London Heating Team!

Rated 5 out of 5 stars

excellent

excellent, routine service

5 August 2024
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

Thank you so much for leaving such a lovely review!!

We're really grateful for you taking the time to share your experience, providing excellent customer service is our top priority and its great to see this reflected in our valuable customers reviews!

Best Wishes,

South London Heating

Rated 5 out of 5 stars

Consistently reliable service

Consistently reliable service. The engineer was on time, polite and efficient. The processing of booking the service was very straightforward. No complaints.

2 July 2024
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

Thank you so much for leaving such a lovely review!!

We're really grateful for you taking the time to share your experience, providing excellent customer service is our top priority and its great to see this reflected in our valuable customers reviews!

Best Wishes,

South London Heating

Rated 5 out of 5 stars

Annual boiler check: top rated

Annual boiler check. Very helpful and professional engineer. Arrived on time. Knowledgeable and gave advice about future boiler options. Considerate about respecting my home. Always a very good experience with South London Heating.

21 June 2024
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

We're so grateful for your valued feedback! Thank you for leaving a 5 star review!

We look forward to working with you again!

Best Wishes,

South London Heating Team!

Rated 5 out of 5 stars

A comapny you can trust.

Always a pleasure to deal with and a company you can trust without question.

17 May 2024
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

Thank you so much for leaving a lovely review! We really appreciate it.

Best Wishes,
South London Heating Team!

Rated 5 out of 5 stars

Fantastic service

Really competent engineers, brilliant service. Everything done to a really great standard.

10 June 2024
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

We really appreciate your positive feedback!

We like to make things as easy as possible for our valued customers and its great when this is recognised.

We'll be reminding you of your annual boiler service next year!

Best Wishes,

South London Heating Team!

Rated 5 out of 5 stars

Excellent service

I used this company for fitting a new cooker and boiler repairs. They employ really helpful people and provide an excellent service. They made it easy from the quote through to paying. I won't hesitate to use them again.

20 May 2024
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

We're so grateful for your valued feedback! Thank you for leaving a 5 star review!

We look forward to working with you again!

Best Wishes,

South London Heating Team!

Rated 5 out of 5 stars

Very happy with the efficient service…

Very happy with the efficient service and good communication from Mark and the team at South London Heating throughout whole process. Louie who fitted the boiler did a great job and got on well with our cats.

15 May 2024
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

Wow, thank you for such a glowing review! We are ever so grateful!

We really appreciate you taking the time to share your experience. It’s wonderful to hear that we were able to supply you with the excellent service that our company strives to provide!

Best Wishes,

South London Heating Team!

Rated 5 out of 5 stars

Great experience

Easy to book, engineer came out 8am the next day. Engineer was very courteous and efficient

17 May 2024
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

Thank you so much for your kind words! We really appreciate your positive feedback and 5 star review!

We look forward to working with you again!

Best Wishes,
South London Heating Team!

Rated 5 out of 5 stars

New boiler installed

My previous boiler broke down and could not be fixed. This company came out promptly to quote for a new boiler, Mark honestly explained all the options, and I liked that there was no hard sell or pushy sales tactics. New boiler installed a week later on 15th April 2024 by Gus and no issues since. It was really easy dealing with this company and very easy to actually speak to a human. No annoying long winded call centres. I would definitely recommend South london heating.

15 April 2024
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

We can’t thank you enough for your feedback, we really appreciate you taking the time to share your experience. It’s wonderful to hear that we were able to supply you with the excellent service that our company strives to provide!

Best Wishes,
South London Heating Team!

Rated 5 out of 5 stars

Professional reliable company

They installed the new boiler a year ago and just completed the first annual service for it. On both occasions everything had been dealt with professionally and with great attitude. Can definitely recommend.

16 April 2024
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

Thank you so much for leaving such a positive review of your experience.

We're really proud of our staff and its great to hear you were pleased with the works!

Best Wishes,

South London Heating Team!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look