I have been going back and forth for months to have an AC project installed, but I could not get them to confirm the power spec for each room, then could not get to confirm the exact unit model they w... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We had an engineer named George attended our property to replace a complete boiler unit. Done an absolutely wonderful job. Very professional. He left our home immaculate and gave us a full walk throug... See more
Company replied
Engineer required for boiler leak. Arrived promptly within time scale given. Asked for details of problem. Laid down dust sheets and had shoe covers on. Explanation and shown what repair had been done... See more
Company replied
Video quotation worked great, Mark was very helpful in discussing options. Our boiler installer, Will, did a great job installing our new boiler and adding TRVs to some of our radiators. They came rou... See more
Company details
- Gas Installation Service
- Air Conditioning Contractor
- Air Conditioning System Supplier
- Gas Engineer
- Heating Contractor
- Boiler and Heating Service
Written by the company
A name you can trust. We're your local heating specialist, an award winning heating company and we cover all aspects of central heating services, from full heating system upgrades and boiler replacements, to unvented cylinders, boiler installations and repairs. We’re proud to be one of only two heating companies in the UK to ever win the 'Which? Trusted Trader of the Year’ award! This coveted award highlights our company's ethos, our quality of work and excellent customer service. We love boilers and deliver premium boiler replacements and new boiler installations with exclusive guarantees. We are experts in boiler repairs, boiler services and Gas Certificates. We offer high standards of work at competitive pricing.
Contact info
67 High Street, SE20 7HW, London, United Kingdom
- 0203 6205800
- info@southlondonheating.co.uk
- www.southlondonheating.co.uk
4.4
Excellent
558 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from South London Heating Limited
Hello Wayne,
We can’t thank you enough for your feedback, we really appreciate you taking the time to share your experience. It’s wonderful to hear that we were able to supply you with the excellent service that our company strives to provide! We look forward to working with you again!
Best wishes,
South London Heating Team
A really friendly and professional team…
A really friendly and professional team who understood the task in hand and were able to improvise on the job when faced with adversity.
20 December 2022
Unprompted review
Reply from South London Heating Limited
Hello Chris,
Thanks for leaving a positive review! We're really pleased to hear our efficient service will generate repeat business! Please do not hesitate to contact us if you need our services in the near future, we’ll be happy to help! We look forward to working with you again in the future.
Best wishes,
South London Heating Team
Prompt and efficient service in difficult times
Mark from SLH was able to review the problem I had via WhatsApp which meant when he came, it was a relatively simple task. He installed a new/replacement filling loop really quickly and I had heating and hot water after a week without – thanks so much! Helpful and skilled work. I also got a helpful call about an hour before letting me know when to expect him.
14 December 2022
Unprompted review
Reply from South London Heating Limited
Hello Mandy,
Many thanks for your kind words, we always strive to provide the best customer service possible and we're always delighted when this is recognized by our customers. We look forward to working with you again in the future.
Best wishes,
South London Heating Team
Highly Recommend!
Excellent service from the team at South London Heating, quick and no nonsense and did an excellent and speedy job with our boiler repair.
12 December 2022
Unprompted review
Reply from South London Heating Limited
Hello Kirbey,
We can’t thank you enough for your feedback, we really appreciate you taking the time to share your experience. It’s wonderful to hear that we were able to supply you with the excellent service that our company strives to provide! We're really pleased to hear our efficient service will generate repeat business! We look forward to working with you again in the future.
Best wishes,
South London Heating Team
Good Service from a Good Company
This is a good company and we are repeat customers. the boiler service was conducted efficiently and pleasantly (and early - which doesn't often happen). Mark, the Boss, keeps a close eye on things and has never let us down.
29 November 2022
Unprompted review
Reply from South London Heating Limited
Hello Robert,
We can’t thank you enough for your feedback, we really appreciate you taking the time to share your experience. At South London Heating we like to make things as easy as possible for our valued customers. You’ll be hearing from us again next year for your annual boiler service reminder!
Best wishes,
South London Heating Team
Professional Gas Registered Engineer…
Professional Gas Registered Engineer carried out the boiler service. Reassuring and very friendly gentleman.
Will definitely use SLH for future services and radiator upgrade.
Very pleased indeed.
25 November 2022
Unprompted review
Reply from South London Heating Limited
Hello Satish,
Thanks for leaving a positive review! We're really pleased to hear our efficient service will generate repeat business! We look forward to working with you again in the future.
Best wishes,
South London Heating Team
Excellent experience from start to…
Excellent experience from start to finish. New boiler installed within a few days of first enquiry, without any of the fuss of other quotes I had received. Recommended.
14 November 2022
Unprompted review
Reply from South London Heating Limited
Hello Dan,
Thank you so much for your kind words, we really appreciate it! We're grateful for you taking the time to share your positive experience with us and our potential customers. We always aim to provide top quality work and excellent customer service and we're really pleased when this is acknowledged! We work in a discrete way, while being respectful of our customers and their living space, and as quickly and as efficiently as possible, to keep any disruptions to a minimum. We'll make sure to pass on your positive feedback to our team. Thank you once more for choosing South London Heating, your local heating specialist! You’ll be hearing from us again next year for your annual boiler service reminder!
Best wishes,
South London Heating Team
Excellent service as always
Punctual, efficient, thorough and friendly service.
11 November 2022
Unprompted review
Reply from South London Heating Limited
Hello,
Thanks for leaving a positive review! We're really pleased to hear our efficient service will generate repeat business! We look forward to working with you again in the future.
Best wishes,
South London Heating Team
PERFECT
always a great service,and good at explaining things.nice good mannered individuals.
Have great Christmas all of of you and a happy new year.
3 November 2022
Unprompted review
Reply from South London Heating Limited
Hello Paul,
A big thank you from all of us here in South London Heating! Our engineers really work hard to give the best customer service so we’re so pleased you’re happy with our team and their work! Here at South London Heating we like to make things as easy as possible for our valued customers. You’ll be hearing from us again next year for your annual boiler service reminder!
Best wishes,
South London Heating Team
Reliable and Professional
I use this company every year. Always reliable and professional, I'd have no hesitation in recommending them
2 November 2022
Unprompted review
Reply from South London Heating Limited
Hello Martin,
We can’t thank you enough for your feedback, we really appreciate you taking the time to share your experience. It’s wonderful to hear that we were able to supply you with the excellent service that our company strives to provide! At South London Heating we like to make things as easy as possible for our valued customers. You’ll be hearing from us again next year for your annual boiler service reminder!
Best wishes,
South London Heating Team
South London Heating for your boiler service
I can recommend South London Heating for boiler servicing work. We've had our boiler serviced by them for 5 years and they work quickly, efficiently and cleanly. They offer good tips about how to run your central heating economically too - very useful in these difficult days of energy price increases. Well done to Mark and all the team.
26 October 2022
Unprompted review
Reply from South London Heating Limited
Hello David,
We're grateful for you taking the time to share your positive experience with us and our potential customers. We always aim to provide top quality work and excellent customer service and we're really pleased when this is acknowledged! We work in a discrete way, while being respectful of our customers and their living space, and as quickly and as efficiently as possible, to keep any disruptions to a minimum. We'll make sure to pass on your positive feedback to our team. Thank you once more for choosing South London Heating, your local heating specialist! You’ll be hearing from us again next year for your annual boiler service reminder!
Best wishes,
South London Heating Team
Mark and team has always been great
Mark and team has always been great. Now Mark has installed and servicing our boiler for several years. I was happy with Marks service level and now he has installed another boiler at my son's property and maintaining that too.
Great service!
27 October 2022
Unprompted review
Reply from South London Heating Limited
Hello,
Thank you so much for your kind words, we’re really grateful your feedback. We always strive to exceed our customer expectations so we're so pleased to have your repeat business! We look forward to working with you again! You’ll be hearing from us again next year for your annual boiler service reminder!
Best wishes,
South London Heating Team
Super Speedy and Efficient Boiler Service
Bang on time and super speedy and efficient and friendly. Also fab value! Put my mind at ease - especially with current energy fiasco! That my boiler serviced for another year! Thank you!
4 October 2022
Unprompted review
Reply from South London Heating Limited
Hello Alwyn,
We can’t thank you enough for your feedback, we really appreciate you taking the time to share your experience. It’s wonderful to hear that we were able to supply you with the excellent service that our company strives to provide! At South London Heating we like to make things as easy as possible for our valued customers. You’ll be hearing from us again next year for your annual boiler service reminder!
Best wishes,
South London Heating Team
Very glad I chose this firm…
I'm not one for writing reviews but have to agree with the other positive testimonies. Tom, the engineer, instantly diagnosed the fault; a depressurised expansion vessel, and dealt with the repair efficiently. Very glad I chose this firm.
Phil, Beckenham.
27 September 2022
Unprompted review
Reply from South London Heating Limited
Hello Phil,
Thank you very much for your lovely review about Tom. Our engineers really work hard to give the best customer service so we’re so pleased you’re happy with our team and their work! We’ll be sure to pass the message on as he’ll really appreciate it. We look forward to working with you again in the future.
Best wishes,
South London Heating Team
Reply from South London Heating Limited
Hello Alice,
Thank you for your positive feedback, we really appreciate it!
At South London Heating we like to make things as easy as possible for our valued customers. You’ll be hearing from us again next year for your annual boiler service reminder!
Best wishes,
South London Heating Team
Would highly recommend to South Londoners.Very thorough feedback and advice
Very thorough feedback and advice, pointed out a fault which I wasn't aware of.
The engineer (T. Cleary) was respectful of my home, friendly and polite.
Excellent work. Am very pleased. Thanks
5 September 2022
Unprompted review
Reply from South London Heating Limited
Hello Emma,
Thank you so much for your kind words, we really appreciate it! We always strive to provide the best customer service possible and we're always delighted when this is recognized by our customers! We look forward to providing our services to you again soon!
Best wishes,
South London Heating Team
Another Great Job Done!
We have been working with South London Heating for several years. They are trustworthy, they do not oversell, and are there in an emergency when needed. I had my annual boiler service with them yesterday and it went smoothly. The engineer was on time, explained everything to me and completed the job successfully. I highly recommend South London Heating.
9 September 2022
Unprompted review
Reply from South London Heating Limited
Hello NJK,
Thank you for feedback! We really appreciate you taking the time to share your experience. At South London Heating we like to make things as easy as possible for our valued customers. You’ll be hearing from us in a year’s time for your annual boiler service reminder. Please do not hesitate to contact us should need our services in the meantime!
Best wishes,
South London Heating Team
Very professional service
Very professional service, the inspection was thorough and the engineer gave us full explanation of actions taken.
Very happy with this service.
6 September 2022
Unprompted review
Reply from South London Heating Limited
Hello Allan,
Many thanks for your kind words, we always strive to provide the best customer service possible and we're always delighted when this is recognized by our customers. You’ll be hearing from us again next year for your annual boiler service reminder! We look forward to working with you again!
Best wishes,
South London Heating Team
I found south london to be extremely…
I found south london to be extremely professional, friendly, and efficient in their work. It stems from their customer service of booking, general enquiries, and execution of their work. Great communication, excellent work, and very competitively priced. Would 100% recommend
8 September 2022
Unprompted review
Reply from South London Heating Limited
Hello Richard,
We can’t thank you enough for your feedback, we really appreciate you taking the time to share your experience. It’s wonderful to hear that we were able to supply you with the excellent service that our company strives to provide! We look forward to working with you again in the future.
Best wishes,
South London Heating Team
Boiler Maintenance
Today I had a yearly boiler maintenance/inspection from Tom. He was great. I strongly recommend this company. 10 out 10
6 September 2022
Unprompted review
Reply from South London Heating Limited
Hello Maurizio,
Thank you very much for your lovely review about Tom. Our engineers really work hard to give the best customer service so we’re so pleased you’re happy with our team and their work! We’ll be sure to pass the message on as he’ll really appreciate it. We look forward to working with you again in the future.
Best Wishes,
South London Heating Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.