Southern Ukulele Store Reviews 530

Comfortable surroundings to try out a ukulele. No pressure to buy. Helpful guidance from experts in their field. Speedy response to emails prior to visit.

I was recomended Southern Ukulele Store by a fellow uke player having played Baritone for some years felt I was due an upgrade so decided on Solid Mangowood flight fireball. I cannot thank them enough I have never bought on line before but the whole process was quick and easy .I ordered one day and received my lovely new uke next day amazing service it was even still intune. I can't put it down. Pictures on internet and video recordings are very good I must have watched hundreds over last week or so. Well done Southern Ukulele and DPD delivery will definatley shop with them again.

The team do great, informative and quality YouTube videos which give a great insight not only to their inventory but also the quality of the product. Web site is easy to use and very informative, as is buying and ordering. Bought an excellent ‘Ole L2 and shipped to Singapore (well packed) within 10 days. Excellent service.

Recently visited this store. It’s absolutely amazing, just like Denmark street used to be . Incredible stock of instruments, staff know their stuff and can certainly play if you want to hear one from the front. I bought a lovely baritone uke after sitting on a very comfortable leather settee playing different models. If you can get there take a day and do it, well worth it and they have coffee 👍👍

I have just received my new bass ukulele from this company. This is the third instrument I have purchased from them in the last year.
As usual the service has been excellent.
I would (and do) recommend them to anyone who needs anything ukulele related.
It certainly takes hard work and commitment to be as thoroughly professional as you all are.
Many thanks to Romeo, who kept me informed as to the progress of my order.
Wonderful.

Simply the best… not the song I am learning but the products and service
Had my new Tenor delivered today and its spot on
Will be buying from them again very helpful on the phone much appreciated.
Refreshing to have humans dealing with me rather than the endless Bots
Support your dedicated ukuleke guys
Very happy indeed

Very rude on the telephone, would definitely not deal with them again…

I have recently purchased a baritone from SUS I thought I had done a good amount of research and knew what I wanted, however on receiving my choice I soon realised it wasn’t for me. The guys at the store were very understanding and accepted my return and helped me make a more suitable choice.

I wanted to upgrade from my beginners uke and buy one with a pickup.

The friendly and knowledgeable staff were more than happy to help me and gave me plenty of time to make my choice.

Also fabulous coffees.

For several years, my wife and I have been loyal customers of Southern Ukulele Store. Whether we stop by the shop, order online, or call them, the service is consistently top-notch. Their five-star support never fails to impress. Truly a business you can rely on.

I visited the store today (30/12/25) after researching the potential purchase of my first Ukelele. I had checked out these guys on the web site and on YouTube and decided to make the journey to Bournemouth.
On arrival I was welcomed by Romeo, who took the time to listen to my questions and guided me through the minefield that is the multitude of Ukuleles that they have in stock. After looking at and having a good hands on feel of several different ones, I opted for a Kala KA-SDH-T salt and pepper, Dog hair tenor, a beautiful looking instrument, that just seemed to fit me perfectly.
Now my journey of learning and playing has begun, I'm so excited 😊.

I purchased my third Ukulele from The Southern Ukulele Store yesterday, This time it was a Flight Aviator Baritone, what a lovely instrument and sounds great and plays well,.
Many Thanks to the fantastic Staff at Southern Ukulele store for their help.
Also a quick shout out to the lady from Absolute Music who showed my wife and I around their amazing rehearsal rooms and recording studios. In all it was well worth the visit and drive over.

Excellent service, beautiful instrument, well packed.

The communications were excellent, timely and very helpful. Romeo in particular is a credit to the store and went above and beyond.

Started learning Ukulele on my step daughters charity shop instrument last week and decided that I actually really enjoyed it so thought I would treat myself to a “real” one. I Bought my first Ukulele (used) and it arrived very quickly and was in excellent condition. Very pleased with the service and deff recommend. Will use again if I ever learn enough to warrant a better Uke.

We visited the store having travelled from Essex for a road trip to Bournemouth . I wanted to buy a solid body uke and bought a lovely Kala prototype . The staff were very welcoming and helpful. When I had a small problem with strings and the peg after getting home , these were sorted out free of charge

Ordered without trying as the pan pacific kalas were flying out of the door. Id intended to travel in to visit SUS.
They made the process easy and said I could return if not happy. Received the ukelele v well packed and quickly. The ukekele is lovely and well set up so happy with it. Only disappointed because I had ordered a deluxe f8d no 29 and was sent the standard no. 29 in error and of course it haf already gone to someone else. Still a little sad when I see a photo of a delux. Refunded the difference in price but the deluxe price was a no brainer. Still I love my new kala f8.

Great stock, knowledgeable and enthusiastic and helpful staff

This is my go to store for all my uke purchases... So far 10 ukes... Excellent advice, wonderful setup and fast delivery on all of them! I'm a very happy customer and highly recommend them.

I have had two Ukes from them. First class service and good advice when I asked.

My wife and myself have been dealing with Southern Ukulele Store for many years now.
We’ve always had first class service from them whether visiting the store or dealing with them on line or over the phone.
Always five star service.
A company you can truly trust.