4 weeks later still no delivery and same bs excuse me”of we’re waiting for the item to come in stock” So why allow me to buy it and list it as available in the first place?
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See what reviewers are saying
I've recently made a number of purchases, the service is very efficient with great customer service.. took the time to help with a few things over the phone, eagerly awaiting delivery of my latest pur... See more
Company replied
Hello source customer service, I wanted to feedback re the most wonderful customer service from Joel, today. He was very professional, friendly and informative. He helped me decid... See more
Company replied
The item ordered was of good quality, though it did take time to put together. It was bought for our Grandson for his birthday, he is extremely happy with it. When we ordered the bike, we were amaze... See more
Company replied
Company details
Written by the company
The Source is 100% owned by riders which means you get friendly and honest advice all of the time. Great customer service, 24 hour Live Chat, same day shipping and the best range and prices around help us remain the World's largest BMX retailer.
Contact info
Maunsell Road, TN38 9NN, St Leonards On Sea, United Kingdom
- 01424460943
- www.sourcebmx.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
- They provide amazing high end gear at…
- They provide amazing high end gear at reasonable prices.
- They also give great advice and help.
- Products are shipped out very quickly.

Reply from Source BMX
Terrible company for returns
The bike is beautiful but decided to order the next size up. They have a ridiculous policy about returns and you have to jump through lots of hoops to even send something back. The real kicker for me was when they said they received it and they wouldnt accept my return. They sent pics of lots of scratches etc. These were pics of not even the same bike I had sent back. We didnt assemble or use the bike. It came, we looked at it and returned it. Should have been an easy return. Buyer beware. Only order from them if you are for sure not going to need to return.

Reply from Source BMX
Really helpful and friendly informative…
Really helpful and friendly informative staff went above and beyond to make sure my items were right and got to me after currier lost my order , brilliant prices too , happy customer .

Reply from Source BMX
ive been using source for years
ive been using source for years. never had an issue

Reply from Source BMX

Reply from Source BMX
Every thing I ordered came great and…
Every thing I ordered came great and very fast I got my order with in 2 days very satisfied

Reply from Source BMX
These guys are the best
These guys are the best. They usually have everything I need or want in stock. Shipping is super fast and I’ve never had a problem returning anything. The product reviews are awesome so are the how to videos as well as the team and event videos. If you reach out to these guys, they will even sponsor an event for you. Unless it’s an emergency, I won’t go anywhere else for parts.

Reply from Source BMX
Great website
Great website. Fast shipping. Got my brand new fit bike in 3 days. For someone in their late 30s and new to bmx this site is very helpful everything I need in one spot.

Reply from Source BMX
Amazing store
Great service, fast shipping, and low prices. Rewards and stickers come with high-value orders! I 100% recommend this store!!

Reply from Source BMX
Great service & prices.
Bought my son a bmx bike for $200 and it is amazing quality. Shipping was fast and free.

Reply from Source BMX
These guys are scammers
These guys are scammers, as soon as you have problems with the parts you ordered they will reply to your email with some random nonsense, then they will disappear. In my case I've received a defective product. I've reported them to the Consumer Protection.

Reply from Source BMX
Had a perfect day shopping for new…
Had a perfect day shopping for new parts online, so easy. Found a great cinema front wheel for BMC in perfect matching colour with my bike, amazing quality and the price, well need I say more - this is the only place to shop, and the delivery was so fast in sealed original box.cant wait to buy more lol.

Reply from Source BMX
Source had the widest choice of bmx…
Source had the widest choice of bmx parts for the best price. We shopped for some sale items and saved even more!

Reply from Source BMX
It would be remiss of me to not let you…
It would be remiss of me to not let you guys know how pleased I am with my recent purchase. I've NEVER had something shipped to me so fast, that wasn't amazon prime, and the bike is PERFECT!! The bottom line is that 2024 has been so brutal to me so far, and this bike represents the end of one of the most stressful times in my life. So thanks guys!

Reply from Source BMX
Fantasy experience
I have ordered multiple times from Source, I love that it is rider owned and shipping is very quick. If an item becomes unavailable after an order they contact you immediately to see what you would like to do and supply you with options.

Reply from Source BMX
Thrilled with how fast my bike…
Thrilled with how fast my bike shipped,I had it within three days of ordered it,qStay Strong Optimum park bike is great smooth riding the seat tilt is pretty extreme so I would replace the seat but other than that great stuff and the socks I got are really comfortable

Reply from Source BMX
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