Sound Exposure Reviews 

82
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Just wanted to record my thanks for Chris Snooks help in getting Samson's UK agent to run a technical check on what was a perceived fault on what was probably one of the last of the UK stock for th... See more

Rated 4 out of 5 stars

Ordered some Rycote MS mic clips. Store called me to check the ones I needed which is a great service. This is the 2nd time I've ordered these from SoundExposure - they called to check both times.... See more

Rated 5 out of 5 stars

I was looking for a replacement part for a Rode Videomic Pro. Despite extensive searching on line there did not appear to be any suppliers for this in UK. Despite the part not being something that... See more

Rated 5 out of 5 stars

Adding to my earlier review for everyone at Sound Exposure, a second more recent order contained a mic that was dead on arrival. Without fuss or bother a second was shipped quickly and, (as previo... See more

Company details

  1. Hi-fi shop

Information provided by various external sources

Your professional audio and broadcast superstore. Our company ethos: treat others like you would expect to be treated.


Contact info

4.8

Excellent

TrustScore 5 out of 5

82 reviews

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No recent history of asking for reviews

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4.8

All reviews

(82)

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Rated 5 out of 5 stars

Samson 300db active PA speaker quality check

Just wanted to record my thanks for Chris Snooks help in getting Samson's UK agent to run a technical check on what was a perceived fault on what was probably one of the last of the UK stock for this discontinued model. We wanted to match up with a little used Samson 300db bought some years before but the sizzle on start before it clipped in and bop on shutting off on the new speaker was not present on the earlier model. After sending in a sound file which Chris forwarded to Korg (who look after Samson's UK technical after sales service in the UK) the new speaker was returned to them for a diagnostic check which concluded it was all satisfactory and put down to the slight changes in the build schematic of the components used. An engineers technical report was provided with the returned speaker for reassurance in the unlikely event a problem should occur in the future.
Sound Exposure certainly stood up to their company mission statement of treating their customers in a way they would wish to be treated themselves. Excellent service, delivery, communication, follow up and competitive too.

Many thanks Sound Exposure

30 July 2015
Unprompted review
Rated 5 out of 5 stars

Good guys

I've used Sound Exposure regularly even if not frequently over the years and have always found them friendly and helpful. I'd wanted a Samson Servo 100 recently and one of the guys phoned to to say it was on back order. We discussed the 200, which I bought from stock & I'm very happy with it. Thanks guys!

12 May 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service

Very impressed. Cheapest online price and product arrived next day with standard postage. Would use company again.

12 May 2015
Unprompted review
Rated 5 out of 5 stars

Replacement part for Rode Microphone

I was looking for a replacement part for a Rode Videomic Pro. Despite extensive searching on line there did not appear to be any suppliers for this in UK. Despite the part not being something that Sound Exposure stocks and that it was a relatively cheap and low profit margin product to supply, they sourced and delivered to me in a very short space of time. I hope this positive review in some way thanks them for their excellent service.

12 May 2015
Unprompted review
Rated 5 out of 5 stars

Excellent

I've been a long time customer of Sound Exposure. I recently ordered a part from them and found it online at a lower price which they were happy to match. Excellent customer service. Highly recommended.

12 May 2015
Unprompted review
Rated 5 out of 5 stars

Great service, excellent price - will buy again

I've bought from Sound Exposure on many occasions now, and have always had a great experience with them. Their prices are great, and they are happy to help with queries. Delivery is reliable and fast, too. I've bought items from <£1 and £3000+ and had the same high level of service every time. Brilliant.

27 April 2015
Unprompted review
Rated 5 out of 5 stars

Expert service at warehouse prices

I have used Sound Exposure as my main supplier of pro audio equipment for many years and they continue to be my first choice. Unbiased, expert advice combined with great prices and attention to detail make them unbeatable.

26 April 2015
Unprompted review
Rated 5 out of 5 stars

Fantastic price and service

I bought some decent headphones from Sound Exposure and I was very impressed with the price and the service. Lots of options for delivery. I will use again for sure.

21 April 2015
Unprompted review
Rated 5 out of 5 stars

Service

Top service and fast delivery. Sound Exposure also made sure my package was well wrapped. Recommended

20 April 2015
Unprompted review
Rated 4 out of 5 stars

Quick Delivery

Quick delivery of replacement Shure In-ear monitor.

Well wrapped (excessively so).

18 April 2015
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

My son had a list of audio equipment he wanted for Christmas and when I called a member of the sales team was able to help me with what was the best product for my son. I was grateful they didn't lead me to spend more money but just what they felt would suit his needs. They got it spot on! Customer service, product and experience was excellent.

I later ordered a cable that my son needed and they made it up and shipped to him at University. A great service.

I would highly recommend Sound Exposure.

17 April 2015
Unprompted review
Rated 5 out of 5 stars

Tascam Audio recorder

As soon as I made my order, one of their team were quick to call me to confirm a delivery date and as it wasn't the original 'next day' as planned, due to the fact they needed to order in my equipment, I was happy they let me know asap. and it arrived in good time.

17 April 2015
Unprompted review
Rated 5 out of 5 stars

pretty darn good

Bought Sennheiser lav mic...arrived perfectly packaged...item works well. Just took a little longer than I'd hoped but I think that was because of Easter.

17 April 2015
Unprompted review
Rated 5 out of 5 stars

Cheapest prices, amazing customer service

I found Sound Exposure on Google Shopping when looking for a new microphone to do some voice-over work. I knew what I wanted, and found it £25 cheaper than all the sellers on Amazon!

After placing the order for the mic and shockmount, I had a courtesy call saying that the shockmount needed to be ordered in and whether I wanted to hold the order for one delivery or split it. Nonetheless, they did everything perfectly to make me such a happy customer.

The items were packaged very well and delivered quickly. You really can't fault the experience.

The other thing I would say is that here on Trustpilot, they have a rating of 9.7 at the time of writing. That is an amazing score! But more amazing is that they don't actually invite you to use Trustpilot. Normally customers seek out Trustpilot to complain, but it appears they are doing so to praise. This is definitely due to the exceptional service from Sound Exposure!

10 March 2015
Unprompted review
Rated 5 out of 5 stars

Nothing bad to say

I found Sound Exposure through hunting for a particular product on Google, they were offering a good price, but didn't have enough stock on hand, so I called, ordered then and there, 3 days later everythign arrived.

25 July 2014
Unprompted review
Rated 5 out of 5 stars

Nice price and quick delivery

I bought some Van Damme multicore cable from Sound Exposure. Their website had good product info, the best price I could find, and the item arrived well packed just a couple of days later.

25 July 2014
Unprompted review
Rated 5 out of 5 stars

One word: ATTENTIVE

Purchased a pair of Beyerdynamic DT770 Pro headphones. Had a few questions about impedance I should go for - all questions answered accurately and without trying to "blind me with science"!

11 June 2014
Unprompted review
Rated 5 out of 5 stars

The best customer service I have ever received.

Brilliant customer service! I was struggling to work out how to use my H4n and was given full telephone support from a patient, knowledgable and highly professional advisor. I will use this company above all others & have no reservation about recommending them to anyone! Thank you for such a brilliant service.

1 October 2013
Unprompted review

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