SoundBetter Reviews 

480
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 207 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the platform excellent for connecting artists, musicians, and producers globally, praising its user-friendly interface and the smooth process of finding talented professionals. Many highlight the exceptional service, noting how it simplifies remote music collaboration by providing clear project briefs and secure payment systems. People appreciate the opportunities the platform offers, helping them build their careers and easily connect, message, and complete work with various individuals. However, some customers also noted challenges with the platform's functionality, describing the website as clunky, outdated, and difficult to navigate, especially on mobile. Additionally, some reviewers expressed dissatisfaction with the search and visibility features, mentioning difficulties in being found by clients or securing enough work, and issues with the certification process. A few other people also felt that the payment process could be problematic, citing delays in receiving funds, unexpected fees, and unfavorable currency exchange rates.

What people talk about most

User experience

Clients share positive opinions on user experience, frequently describing it as smooth, easy to use, and... See more

Service

Consumers find service to be positive, with many reviewers describing it as excellent, amazing, and a... See more

Website

People report positive experiences with the website, finding it a powerful and invaluable resource for... See more

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, talent, and helpfulness.... See more

Payment

Users describe positive interactions with payment, highlighting that the system is highly secured and allows... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Soundbetter is a truly great way to make music. As a service provider it puts me in touch with artists, musicians and producers in a way that simply wouldn't be possible without it. Its ordering syste... See more

Rated 5 out of 5 stars

I found out about SoundBetter from Chat GPT and I was blown away how powerful this platform is. Payment and everything is highly secured and you can work with some of the greatest professionals in mu... See more

Rated 5 out of 5 stars

The platform is very good in bringing supply and demand together in music oriented issues. On this platform, you can find very good composers, music producers and singers. Due to the online digital... See more

Rated 5 out of 5 stars

I recently discovered SoundBetter and have only completed one project with them so far. The process was smooth, and I like the fact that there are so many professionals to choose from. I needed help w... See more


Company details

Information provided by various external sources

Find studios, mixing & mastering engineers, singers and freelance music production pros by reviews, price, location and credits. SoundBetter - plug in to talent.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

480 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.6

All reviews

(480)

212 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I'm using SoundBetter for both artistic…

I'm using SoundBetter for both artistic and technical aspects, collaborating with a session vocalist for a dance production and an engineer who mastered one of my remixes. The results so far are fantastic.

4 December 2025
Rated 5 out of 5 stars

Easy and straight forward

Easy and straight forward. From the communication and receiving payment, it just took so much of the usual headaches you deal with on other freelancing sites.

3 December 2025
Rated 2 out of 5 stars

Slow Payment

After a month finally got paid. Shouldn’t have taken this long or this amount of effort.

Absolute scam. I did the work, SoundBetter kept 100% of the money. I’m now out my time. Their customer service is slow and nonexistent. No sense of urgency to make it right with me. Endless emails with no action. Complete SCAM!

3 November 2025
Rated 5 out of 5 stars

My experience with SoundBetter has been…

My experience with SoundBetter has been wonderful so far. I’ve connected with talented musicians, worked on some really exciting projects, and I’m looking forward to continuing to grow and collaborate here.

14 November 2025
Rated 3 out of 5 stars

SoundBetter really needs to be updated…

SoundBetter really needs to be updated and brought into the current era. It's very clumsy to communicate on the platform and job requests come through so very seldom, it makes it feel like the business doesn't really care about their customers. The option to upgrade is always a dead end, so I don't really see the purpose of the platform. It's sad because the idea is excellent, just needs strong execution.

12 November 2025
Rated 1 out of 5 stars

I have not been paid from Soundbetter…

I have not been paid from Soundbetter for 2 jobs that I completed. I have sent emails and they said it was a problem with my paypal account. I have received payments before no problem. I have since opened up a new account with paypal and when I tried to enter the new information on my Soundbetter account it comes up with error 500. After sending emails I did get an answer with suggestions on how to fix it but the problem is on their side. I feel like I'm getting the run around and disappointed with this company. I suggest not do business with this company and pass the word to anyone that is looking to offer their creative services.

10 November 2025
Unprompted review
Rated 5 out of 5 stars

The best of the best

I'm super happy to be able to work in this platform! I made a lot of friends and recorded so many amazing music.
Couldn't ask for more.

5 November 2025

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