SoundBetter Reviews 

491
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 219 reviews, reviewers overwhelmingly had a great experience with this company. Many individuals emphasize that the supportive environment and helpful staff truly elevate their artistic work and bring creative visions to life. Customers frequently appreciate the platform for making it exceptionally easy to connect with talented global music professionals and manage collaborations smoothly. Consumers find the overall interface very user-friendly and consistently praise the secure payment system which ensures reliable and trustworthy transactions. However, some people mentioned difficulties regarding search visibility and expressed frustration with cumbersome communication tools that need modernization. A few other people also felt that certain platform fees, currency exchange rates, or delayed payout processes caused unexpected hurdles.

What people talk about most

User experience

Users describe positive interactions with user_experience, highlighting the clean interface and ease of... See more

Service

Reviewers highlight positive aspects of service, noting that everything went smoothly and with a lot of... See more

Website

Customers consistently note positive experiences with website, finding it easy to navigate and very handy for... See more

Staff

People report positive experiences with staff, highlighting the talented professionals and musicians... See more

Payment

Customers had positive experiences with payment, highlighting a secure funding system that builds trust... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Soundbetter is a truly great way to make music. As a service provider it puts me in touch with artists, musicians and producers in a way that simply wouldn't be possible without it. Its ordering syste... See more

Rated 5 out of 5 stars

5+ years(?!) I'm working with SoundBetter as a provider and absolutely happy to be a part of Pro's - produce\remix\mix thousand of songs with a talented people all around the world in Electronic... See more

Rated 5 out of 5 stars

As always, you had the very finest artists, producers, and talent available to engage to complete my projects. I always find the music resources I need on SoundBetter. The name "SoundBetter" seems i... See more

Rated 5 out of 5 stars

What made this experience great was purely John kennedy. I approached him about recording my 1st song and while I had a pretty tight budget he was willing to go the extra mile to get it done amd done... See more


Company details

Information provided by various external sources

Find studios, mixing & mastering engineers, singers and freelance music production pros by reviews, price, location and credits. SoundBetter - plug in to talent.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

491 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(491)

223 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Pretty good!

Music is about community and exists and prospers within communities. It is nice that you provide a service that advances the potential expansion of music-peoples' understanding of one another and our ability to find each other faster. The fees are a bit much, especially considering how little money is ultimately coming to the professionals and artists collaborating here.

23 October 2025
Rated 2 out of 5 stars

Improve your search

Improve your search, why when I need to look for a Dudu player for example I can't just type Duduk in the search, the sounds like is useless and most of the times I go to other websites just for that reason. everything else is amazing, but I have been flagging this up for the past few years since I start using the website before it was sold to spotify and bought again.

11 September 2025
Rated 2 out of 5 stars

Quotation, Communication and Payments systems are not good.

Firstly, it isn't particularly easy for people to find you on here. I haven't had a whole lot of work, maybe 2/3 projects in 18 months. There's no option to upload videos of your work, which I find bizarre. Of course you can add audio, but this is limited unless you pay for a premium account, even though they already take a cut of your payments on a standard free account.
When you do get a request, you have to quote the person straight away, outlining what you will deliver, without the option to ask more about the project in further detail. So if you get a request that you would like to know more about before quoting, you can't message the person back without giving them a price. I usually put a guide price in order to message the client, but then it usually turns out they want more than what they originally asked, then you update the price based on this and they aren't happy with it so you kinda end up wasting everyones time.

Another very annoying part is how payments are handled. The only way you can be payed is via PayPal. And only in USD. So if you're in the UK or Europe, or anywhere other than the US, you don't have any options for exchange rates. For example, I took on a project to record vocals, priced at $300, immediately you lose 10% of this. 7% fee to Soundbetter and 3% transaction fee??
So now it's already down to $270. Then it's paid to PayPal, but is immediately exchanged to the currency of your country, which means you get PayPal's terrible exchange rate, and pay another fee to PayPal for the exchange. This lowers how much you earn again.

There should be more payment options, especially when you have international users. Allowing people to be paid via Revolut or something would be much better, then everyone can be paid in USD and choose to exchange to their own currency on a better rate and when is best for them. Not just a one size fits all PayPal transfer.

23 October 2025
Rated 4 out of 5 stars

Great, but some site feedback

Sound Better is great and I've had nothing but positive experiences, but one thing that would make it better is if we could write out our own messages when having to decline a job instead of the artist just receiving a generic decline message from SoundBetter. I feel bad having to decline an offer and would rather make it more personal than having a random message sent.

23 October 2025
Rated 5 out of 5 stars

I am so grateful I discovered…

I am so grateful I discovered Soundbetter. I have had all great experiences and have been able to connect to many producers and musicians all over the world. The platform is user friendly. There are many great projects with quality productions. I like that you are able to set the rate and negotiate project details. I also like how soundbetter is that “agent that is connecting you to a variety of job opportunities. I will continue to use this platform as it has opened many doors for me and built my resume.

22 October 2025
Rated 4 out of 5 stars

In general it's great what you offer but...

In general it's great what you offer.
Things may change a little bit tho:

1) a provider/session musician should be allowed to put a YouTube video for a better presentation, showing off not only its capabilities buy also his style.

2) premium applications are way too restricted. I'm in Soundbetter since 7 years and worked with many different clients, 31 five stars reviews. One can't be a grammy winner or a famous drummer to be premium here but you have to consider the work and the skills. Thanks

23 October 2025
Rated 5 out of 5 stars

Sound better has Been a major level up…

Sound better has Been a major level up in both quality and support. Everyone I’ve worked with especially my main man killian has just set the bar to a place where I can’t imagine being able to fulfill my life long dreams without it. Very grateful to this platform

22 October 2025
Rated 4 out of 5 stars

It is a great platform

It is a great platform. But as a provider, there should be an option to answer a client before making sending a quota. That really undermines the experience, and makes more complicated the negotation as you need to set a temporary price before asking the client more questions about the project.

22 October 2025
Rated 5 out of 5 stars

Great Platform!

Gives me a great platform to be recognized! People come to me for my niche and as long as you are good, professional, and have a stand-out profile, you get people reaching out!

27 August 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look