Sound is amazing, work on syncing multiple devices via sonos app. All is perfect. Provide apple podcasts integration in alexa and sonos app. Beam 2 doesn’t give atmos feel on Netflix, hotstar, applr... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordered a new Sonos Play portable speaker to use in bathrooms - chosen as it charges with USB-C so is safe. Already have a Sonos Roam in another smaller bathroom that charges from a shaver outlet wi... See more
Company replied
I've had the Sonos Arc for a few weeks now, and it's hands-down the best home theatre investment I've ever made. The sound quality is phenomenal. Dialogue is crystal clear thanks to the center "treble... See more
Company replied
After always having conventional wired components I wanted a change to keep my room as minimal and uncluttered as possible so opted for the Arc Ultra, Sub 4 Era300 rears and an offset Era 100 in the k... See more
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Company details
Written by the company
Sonos is a leading audio technology company that revolutionizes how people listen and connect to sound. Since inventing wireless multiroom audio, we've continued innovating, creating wireless speakers, home theater systems, headphones, architectural components, and whole home audio solutions that have defined categories, pushed the boundaries of what's possible, and delighted listeners all around the world.
Contact info
https://support.sonos.com/en-us/contact, United States
- 0800 - 555 1234
- support@sonos.com
- www.sonos.com
3.9
Great
9K reviews
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Avoid
Purchased my system some years ago and was happy with it for a while. Having changed my internet provider and WiFi router, the system is now essentially useless. It’s absolutely impossible to reinstall.
The whole system is going in the bin and it’s going to be replaced by anyone except this lousy company.
30 May 2026
Unprompted review
Reply from Sonos Inc.
We are sorry that you are experiencing issues with your system. We recommend that you contact our technical support for troubleshooting. You can find the contact options here:
https://support.sonos.com/en/contact
Den beste klang 👍
27 May 2026
Reply from Sonos Inc.
Tak fordi du deler din positive oplevelse. Vi er glade for, at du nyder dit Sonos-system.
Reply from Sonos Inc.
We're glad you found connection easy. Thanks for your positive feedback!
It is easy to use and sounds great
27 May 2026
Reply from Sonos Inc.
We're happy it's easy to use and sounds great. Thank you for your positive feedback!
Wonderful sound
Wonderful sound, can access controls through phones or in our case was able to pare up virgin media remote for sound levels and muting. Control of bass and treble was only available through the sonos app on the phones. But if advice make sure you download the app first. The sound bar is neat and easy to use. Sound quality is great. Would recommend it to all
29 May 2026
Reply from Sonos Inc.
We are so glad to hear you are enjoying the wonderful sound and ease of use with our soundbar! We appreciate your recommendation and the helpful tip about downloading the app first.
The Incredible Sonos Arc Ultra Soundbar
I've had the Sonos Arc for a few weeks now, and it's hands-down the best home theatre investment I've ever made. The sound quality is phenomenal. Dialogue is crystal clear thanks to the center "treble" speaker, and... when the action ramps up, the wide soundstage and upward-firing drivers create a truly, immersive Dolby/Atmos experience. You honestly feel like you are sitting in a premium movie theatre. The sleek, premium design of the unit is strikingly gorgeous. I highly recommend this multi-speaker receiver setup. It's a breeze to install and you don't need to be a technician to succeed.
28 May 2026
Reply from Sonos Inc.
We are so glad to hear you are enjoying your Sonos Arc and that it has exceeded your home theater expectations! It's wonderful to know the sound quality and immersive Dolby Atmos experience are making such a positive impact. Thank you for sharing your fantastic feedback.
I’m a professional audio mix engineer…
I’m a professional audio mix engineer in the US. this has been my career for the past 45 years. I’ve had the privilege of working in world class mix rooms. But never had the time to have a system in my home that I could enjoy without hurting the wallet. After some tuning the balance and response I’m able to get for enjoyment is simply amazing all this for a reasonable price tag. I was able to hear some of my ATMOS mixes on a couple of platforms and had a big smile. So a huge thank you SONOS!!!!!!
28 May 2026
Reply from Sonos Inc.
We are incredibly happy to hear that our system has brought such enjoyment to your home, especially for a seasoned professional like yourself. It's wonderful to know you're smiling while experiencing your ATMOS mixes. Thank you for sharing your positive feedback!
Reply from Sonos Inc.
We're happy you're enjoying your new system! We appreciate your feedback.
Reply from Sonos Inc.
We're happy you found the setup easy, the sound excellent, and the user hints awesome. We appreciate your positive feedback!
I purchased on a strong reputation
I purchased on a strong reputation. I’ve been very happy, it’s easy to set up and wonderful to listen to.
26 May 2026
Reply from Sonos Inc.
We're so happy you're enjoying your purchase and its easy setup! We appreciate your kind words.
Reply from Sonos Inc.
We appreciate your feedback on the product. We understand your concerns about the pricing.
I returned items from Sonos
I returned items from Sonos. I had anxiety on whether it would be received. But an arrival and refund token, email, arrived. I received a refund from Klarna the day, swift and much appreciated.
One notable assistant who helped through the process and lessened my anxiety was,
Karolina - Sonos | Sales Experience Team
20 May 2026
Unprompted review
Reply from Sonos Inc.
We're happy to hear your return and refund process were swift and efficient. We appreciate you acknowledging our team member's helpfulness during this experience.
I’ve good experienced from all touch…
I’ve good experienced from all touch points; online and at the store. My problems had fixed.
27 May 2026
Reply from Sonos Inc.
We're so glad we could resolve your issues and provide a good experience both online and in-store. Thank you!
Simple and clean
Excellent website and clearly indicated sale notices. Outstanding experience.
27 May 2026
Reply from Sonos Inc.
We're so glad you found our website excellent and enjoyed the sale notices. Thank you for your kind words!
Reply from Sonos Inc.
We're glad setup was easy. Thanks for your positive feedback; we appreciate it.
I got this speaker to replace a Bose…
I got this speaker to replace a Bose speaker, and it is great. I love the app, and I use the speaker about 14 hours a day. Love it!
25 May 2026
Reply from Sonos Inc.
We are so glad you are enjoying your new speaker and its app! Thank you for sharing your positive experience.
I purchased this item to replace my old…
I purchased this item to replace my old soundbar, and I’m very impressed with it. The sound is truly excellent.
27 May 2026
Reply from Sonos Inc.
We're so glad you're impressed with your new soundbar! We appreciate you sharing your positive experience.
Prompt shipping
Prompt shipping, helpful email updates. Appreciated the free shipping as well.
27 May 2026
Reply from Sonos Inc.
We're happy to hear you appreciated our prompt shipping and email updates. Thank you for your kind feedback!
Reply from Sonos Inc.
We are so glad you are enjoying the great quality of our speaker! Thank you for sharing your positive feedback.
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