t is not often I write reviews, but when you receive service excellence, then it is worth my time. I have been dealing with Solwars Gun Shop for over 7 years and have always received excellent service... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
H&N Baracuda Green .22 Cal 12.96gr. Order delivered quickly, well packed and in excellent condition. Wil... See more
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Communications with the staff at Solware was first class. I couldn't collect my gun for a few weeks and so kept in touch regarding a suitable date and time. Great customer service! The amount of... See more
Company replied
Exceptional customer service on my first visit to the store. I came to collect an air pistol I saw on line, plus pick up some accessories. At no point did I feel pressured and they in fact saved m... See more
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Company details
Written by the company
Solware stock and supply a huge range of Air Rifles, Air Pistols, Shotguns & Firearms as well as ammo and accessories for all your Shooting requirements. We pride ourselves in being 100% honest and will give you the best advise and recommendations so you can make the right decision on products of interest. We are also not here just for the sale but we are hear to look after you with any queries, issues or anything else after the item has been brought.
Contact info
Unit 1 Tame Valley Small Business Centre, Magnus, B77 5BY, Tamworth, United Kingdom
- 01827 215222
- sales@solware.co.uk
- www.solware.co.uk
4.7
Excellent
314 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from Solware Ltd
thankyou for taking the time to leave us a positive review Robert , we appreciate your feedback greatly.
Brilliant customer service.
5 November 2024
Reply from Solware Ltd
thankyou very much for taking the time to leave us a positive review
Reply from Solware Ltd
thankyou for your feedback Tim , were glad you are happy with our service
Great purchase experience
Great purchase experience, good advice given to me as a beginner.
Purchased a lovely Umarex fs92 for a fair price.
6 September 2024
Unprompted review
Reply from Solware Ltd
thankyou for taking time to leave us a review ross , we appreciate your feedback and we strive to make every customer happy with our service and prices.
5 star quick and friendly service …
5 star quick and friendly service high recommend this company
30 October 2024
Reply from Solware Ltd
Thank you for your review, really appreciated.
Large gun slip.
Finally found a soft case large enough to accommodate Delta Wolf and big scope..... and delivered quickly.
28 October 2024
Reply from Solware Ltd
Hi Mr Froggett, glad we were off assistance and thank you for taking time to leave us your review, really appreciated.
Great company
Great company , great prices on pellets even better prices when you bulk buy, helpful staff too. Will be buy all my pellets from these guys from now on
28 October 2024
Reply from Solware Ltd
Hi Mr Hughes, glad you are happy with our prices and service and thank you for taking time to leave us your review, really appreciated.
Phenomenal Customer Service
Purchased my grail FAS 6004 from Solware online and this was my first purchase with Solware. The level of customer care over the phone and via email was phenomenal, above and beyond. Every aspect of the transaction was perfect. To the wonderful gentleman who assisted me with my many queries (pre and post transaction), thank you so much!!!! As they say down north, “you’re a good’un”. Would highly recommend Solware to all and will definitely be purchasing from them in the near future.
26 September 2024
Reply from Solware Ltd
Hi, gld to hear we served you well and that you are haappy with the service received. Thank you very much for you kind words in this review, really appreciated.
Good delivery service and good stock…
Good delivery service and good stock levels and very prompt delivery
7 October 2024
Reply from Solware Ltd
Thank you for leaving us a review, really appreciate it.
Communication & brilliant delivery
Communication & brilliant delivery, totally recommended company to deal with, it's not the 1st & won't be be last time i deal with then!!!
5 October 2024
Reply from Solware Ltd
Hi Mr Cridge, glad we served you well and you were happy with the service provided, thank you for taking time to leave us your review, really appreciated.
Is this Reximex .177 Pistol really 'new'?
Bought a 'new' Reximex .177 Pistol. Outer box label had a 'Mito S Red', crossed out with 'wood' written in pen! Chrono read-out inside was for a .22 pistol! I wanted the 'wooden' stock, which it is, except it has the 'S' model printed on the side of the gun?!? The included carry bag has a crease right accross the back too. I believe I bought an ex-demo or customer return. Not good. Too far to take it back now and can't post guns! Would I use this shop again? Nope!
18 October 2024
Unprompted review
Reply from Solware Ltd
Hi, if there is an issue with it then we can exchange it. with regards to what is written on the box is irrelevant as when we get caught short on stock we do stock swaps ect so we would have had to swap thins to make one for the previous customer, if you weren't happy then you could have simply brough it back and we could have refunded you until new stock arrives, its a simple phone call.
All went well sale's staff were helpfull
3 October 2024
Quick delivery
Quick delivery. Item as described and fairly priced. Pleased with purchase. Would recommend seller.
9 October 2024
Reply from Solware Ltd
Glad you were happy with the service and price, thanks for leaving us this review, we really appreciate it.
Best price around
Great price including the delivery cost speedy delivery well packaged will definitely use again.
8 October 2024
Reply from Solware Ltd
Hi Mr Chambers, glad we served you well and thank you for taking time to leave us your review, really appreciated.
Reply from Solware Ltd
Thank you for your review, really appreciate it.
Oh that all retailers were this good!
Product I required was at a very competitive price. I ordered it midday on Monday and it was delivered 10am Tuesday. What a service!
7 October 2024
Reply from Solware Ltd
Hi Mr Bobbett, glad we served you well, thank you for taking time to leave us your review.
Reply from Solware Ltd
Glad to hear we served you well and that you are happy with the service. Thank you for taking time to leave us your review, really appreciated.
Above an beyond
Geat service went above and beyond to get item in stock and dispatched ASAP
3 October 2024
Reply from Solware Ltd
Hi Mr Gibbon, glad we served you well and you were happy with the service received. thank you for taking time to leave us your review.
Solware LTD
Found what I needed for my rifle parts. Fast delivery and excellent service. Highly recommended.
3 October 2024
Reply from Solware Ltd
Thank you for your review, really appreciated.
Reply from Solware Ltd
Thank you, really appreciate this, thank you for taking time to leave us your rerview.
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