Solopress have been amazing to work with. They helped me create my own storybook and supported me every step of the way. I spoke with a handful of other companies before Solopress and none of them... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Every once in a while you come across a staff member that goes above and beyond to help and on this occasion it was a young man called Zak who was able to turn a very long drawn out complicated order... See more
Company replied
Good, fast and cheap is usually impossible to find, but Solopress absolutely ticks that box! I use them all the time, and recommend them first to many of my clients and colleagues. A huge shout out... See more
Company replied
Always a great service at Solopress. I’ve been using them for about 15 years for all my printing works, varying from business cards right through to leaflets, brochures, window stickers and more.... See more
Company replied
Company details
Written by the company
Solopress.com print business cards, leaflets, stationery, flyers, posters, stickers, postcards and lots more. We offer premium quality printed products with affordable prices and Free UK delivery on everything!
Solopress.com Details
Written by the company
- Why Buy From Us?
- Quality printing and design since 1999. Super fast turnaround times, excellent print quality and exceptional customer service.
- FREE UK Delivery
- We offer free delivery across a wide range of our products as standard, meaning no hidden fees.
- Click & Collect and Saturday Deliveries
- With Click & Collect at Solopress, you can now place your order online and then pick up your products at your own leisure. For an additional delivery fee, we can deliver your products to you on a Saturday at your convenience.
- Award-Winning Service
- 93% of customers recommend us. Your valuable feedback is welcomed to help us improve our service.
- FREE Quotes & Sample Packs
- Please call us on 01702 460047 if you need any help and advice with your printing or design. Our Sample Pack will help you make a more informed decision on what products will best suit your printing and design needs.
Customer Satisfaction Guarantee
Whatever your printing needs, Solopress.com will deliver!
No other printers can match Solopress.com for the high quality of our work, unbelievably fast turnaround times and unprecedented levels of customer service. That’s the Solopress.com guarantee - and that’s why our customers come back to us again and again.
Contact info
9 Stock Road, SS2 5QF, Southend-on-Sea, United Kingdom
- 01702 460047
- info@solopress.com
- www.solopress.com
4.8
Excellent
39K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We use Solopress for many of our…
We use Solopress for many of our business printing needs. We have always had good service. Sinead has been particularly helpful recently with a tricky order.
10 July 2026
Unprompted review
Reply from Solopress
Hello,
Thank you for your wonderful five-star review.
We're delighted to hear Solopress continues to support your business printing needs and that you've consistently received great service from our team. It's especially lovely to hear Sinead was able to help with a particularly tricky order and make the process much easier for you. Thank you for taking the time to recognise her support. I'll be sure to pass your kind comments on to her.
We really appreciate your continued trust in Solopress and look forward to working with you again.
Kind regards,
Jesica Fearn
Sinead was very helpful and gave…
Sinead was very helpful and gave excellent customer service. Very approachable and came across well. All sorted within a few hours.
10 July 2026
Unprompted review
Reply from Solopress
Hello,
Thank you for your fantastic review.
We're delighted to hear Sinead provided such friendly and efficient customer service and was able to get everything resolved within just a few hours. Thank you for taking the time to mention her by name. I'll be sure to pass your lovely feedback on to her.
We really appreciate your support and look forward to helping you again soon.
Kind regards,
Jesica Fearn
Overall Solopress gave a very good…
Overall Solopress gave a very good service. I had a problem with my artwork not being high enough resolution, but this was eventually sorted out by Dalya.
10 July 2026
Unprompted review
Reply from Solopress
Hello,
Thank you for your wonderful review.
We're pleased to hear Dalya was able to help resolve the artwork resolution issue and get everything sorted for you. We know artwork problems can sometimes be frustrating, so it's great to hear the team was able to find a solution. Thank you for taking the time to recognise Dalya's support. I'll be sure to pass your kind comments on to her.
We really appreciate your feedback and look forward to helping you with your next order.
Kind regards,
Jesica Fearn
Having used Solopress for many years…
Having used Solopress for many years now, we find the service exceptional and quality of print always to be of a very high standard. A special thanks to our account manager Katie Duke for looking after us so well.
9 July 2026
Unprompted review
Reply from Solopress
Hello,
Thank you for your fantastic review and for your continued loyalty over the years.
We're delighted to hear you've consistently been impressed with the quality of our printing and the service you receive. It's especially wonderful to know Katie Duke has looked after you so well as your account manager. Thank you for taking the time to recognise her dedication. I'll be sure to pass your lovely comments on to Katie.
We truly appreciate your continued support and look forward to working with you for many more years.
Kind regards,
Jesica Fearn
I have used Solopress many times
I have used Solopress many times. On my most recent order I was struggling to separate 2 files as I only wanted to use 1 file for the artwork. I am not tech savvy at all! Solopress were so helpful. A couple of quick e-mails and they sorted it for me. The flyers and posters are great quality. They're reasonably priced and deliver quickly too. I'd highly recommend them.
9 July 2026
Unprompted review
Reply from Solopress
Hello,
Thank you for your fantastic review.
We're delighted to hear our team was able to help with your artwork and make the process simple, even though the files were proving difficult to separate. It's great to know a few quick emails got everything sorted and that you were pleased with the quality of your flyers and posters, as well as our competitive pricing and speedy delivery.
Thank you for your recommendation. We really appreciate your support and look forward to helping you again with your future print projects.
Kind regards,
Jesica Fearn
Completely shocked at how appalling…
Completely shocked at how appalling this service is , ordered printing and still waiting , paid for it two weeks ago
9 July 2026
Unprompted review
Reply from Solopress
Hello.
We're very sorry to read your review, Raspal, and sincerely apologise for the experience you've had.
We can completely appreciate how frustrating it must have been to wait longer than expected for an order that was important to your business.
On top of the delay, we can see there was confusion surrounding the payment status and delivery charges, which resulted in a lengthy chain of emails without providing you with the clarity and reassurance you needed.
We recognise that this left you feeling that no one was taking ownership of your concerns, and for that we are genuinely sorry. This is not the level of service we strive to provide, and your feedback has been taken on board as we continue to improve how we communicate with customers when issues arise.
Thank you for taking the time to share your experience.
Kind regards,
Jessica Fearn
Reply from Solopress
Hello,
Thank you for your fantastic review.
We're delighted to hear Sinead was able to get everything sorted for you quickly and efficiently. Thank you for taking the time to recognise her excellent support. I'll be sure to pass your kind comments on to her.
We really appreciate your support and look forward to helping you again soon.
Kind regards,
Jesica Fearn
Excellent
Excellent. Both Naomi and David K we’re really helpful and managed to sort out my leaflet and get it to me on time. I am so. grateful.
The speed and help they gave me enabled me to receive the leaflets on the day I needed them so thank you again both of you and all of you who took part I will be back🙏🏻
7 July 2026
Unprompted review
Reply from Solopress
Hello,
Thank you for your wonderful five-star review.
We're delighted to hear Naomi and David K were able to help with your leaflet order and ensure it arrived in time for when you needed it. We understand how important deadlines can be, so it's fantastic to know their quick responses and support made such a positive difference. Thank you for taking the time to recognise them both. I'll be sure to pass your lovely comments on.
We truly appreciate your support and are delighted to hear you'll be returning to Solopress. We look forward to helping you again soon.
Kind regards,
Jesica Fearn
Helpful and efficient support from David and Carly
I had an issue with my business card order where the size was accidentally placed as 85 × 25 mm mini cards instead of the standard 85 × 55 mm size I intended.
After I contacted Solopress and uploaded the correct artwork, Carly and David were very helpful and arranged for the order to be updated quickly. David confirmed that the order had been amended and moved into production.
The communication was clear, polite and efficient, and I appreciated how quickly the issue was resolved. Thank you David and Carly for your help.
9 July 2026
Unprompted review
Reply from Solopress
Hello,
Thank you for your fantastic review.
We're delighted David and Carly were able to help amend your business card order quickly and ensure everything was updated before production. Providing clear communication and resolving issues promptly is exactly the level of service we strive for. Thank you for taking the time to recognise them both. I'll be sure to pass your kind comments on.
We really appreciate your support and look forward to helping you again with your future print projects.
Kind regards,
Jesica Fearn
Great customer service and a real quick…
Great customer service and a real quick turnaround 5⭐️
8 July 2026
Unprompted review
Reply from Solopress
Hello,
Thank you for your wonderful five-star review.
We're delighted to hear you were pleased with both the speed of our turnaround and the customer service you received. It's great to know we delivered the fast, efficient experience you were looking for.
We really appreciate your support and look forward to helping you again soon.
Kind regards,
Jesica Fearn
Affordable and Simple
Currently sorting print for a theatre tour and Solopress' prices are so reasonable! Sinead has been such a great account manager - I've never had to print anything on this scale before and she's making it an easy experience! Thanks Sinead! :)
8 July 2026
Unprompted review
Reply from Solopress
Hello,
Thank you for your fantastic review.
We're delighted to hear you're finding the process of organising print for your theatre tour straightforward. It's wonderful to know Sinead has helped make what could have been a daunting project feel simple and manageable. Thank you for taking the time to recognise her support. I'll be sure to pass your lovely comments on to her.
We wish you every success with your tour and look forward to helping with any future print requirements.
Kind regards,
Jesica Fearn
Very helpful
8 July 2026
Unprompted review
Reply from Solopress
Hello,
Thank you for your five-star review.
We're delighted to hear you found our team helpful. We really appreciate you taking the time to leave your feedback and look forward to helping you again with your future printing needs.
Kind regards,
Jesica Fearn
Fantastic service!
Fantastic service with many thanks to Caitlin! She raised an issue with my artwork / order immediately, so I could amend the order in good time. Caitlin processed a partial-refund and pushed my order through quickly and efficiently. Excellent service all round!
8 July 2026
Unprompted review
Reply from Solopress
Hello,
Thank you for your wonderful review.
We're delighted Caitlin was able to spot the issue with your artwork early, giving you plenty of time to make the necessary changes before production. It's also great to hear she arranged your partial refund and helped move your order through quickly and efficiently. Thank you for taking the time to recognise her excellent support. I'll be sure to pass your kind comments on to her.
We really appreciate your support and look forward to helping you again soon.
Kind regards,
Jesica Fearn
We have been using Solopress for some…
We have been using Solopress for some time now, and never found them to be anything but first class, both in quality of work, delivery dates and support
8 July 2026
Unprompted review
Reply from Solopress
Hello,
Thank you for your fantastic review and for your continued support.
We're delighted to hear you've consistently found our print quality, delivery times and customer support to be first class. It means a great deal to know we've earned your trust over time, and we look forward to continuing to support your business for many years to come.
Kind regards,
Jesica Fearn
Excellent customer service from Naomi
I had a query about my order, spoke with Naomi using the online chat, and she resolved it within a minute. I'm really pleased with the outcome; it's the reason I'm a repeat customer and will continue to use Solopress for all our event printing :)
8 July 2026
Unprompted review
Reply from Solopress
Hello,
Thank you for your wonderful five-star review.
We're delighted to hear Naomi was able to resolve your query so quickly through live chat. It's fantastic to know the level of service you receive is one of the reasons you continue to choose Solopress for your event printing. Thank you for taking the time to recognise Naomi's excellent support. I'll be sure to pass your lovely comments on to her.
We truly appreciate your continued support and look forward to helping you again soon.
Kind regards,
Jesica Fearn
Brilliant product, even better customer service
The roller banner we ordered was excellent - the print quality was superb and the finish was exactly what we needed. When I required a replacement, I was a little apprehensive about how it would be handled, but Jess in customer service put any concerns to rest immediately. She dealt with the situation with real professionalism and a friendliness that made the whole process genuinely stress-free.
You can find plenty of companies that produce a decent product. It's much rarer to find one where the aftercare matches the quality of what they sell. Cannot recommend highly enough.
8 July 2026
Unprompted review
Reply from Solopress
Hello,
Thank you for such a fantastic review.
I'm really pleased I was able to put your mind at ease and make arranging your replacement as straightforward and stress-free as possible. It means a lot to hear your kind comments about both the support you received and the quality of your roller banner. Thank you for taking the time to mention me personally. Your feedback is greatly appreciated.
We truly appreciate your recommendation and look forward to helping you again with your future print projects.
Kind regards,
Jesica Fearn
Thank goodness for Lucy
Unfortunately, I have been very disappointed with the process ordering from Solopress. I hate to rate lower than 4 stars, but the miscommunication within the company and apparent disorganisation has caused a huge delay on my order. The whole thing was actually rather confusing and not laid out well on the website.
That being said, Lucy Reeve is the reason I am not rating 2 stars. She called me on the phone to discuss issues and iron out the problem calmly and kindly. She went above and beyond to ensure everything was as I'd requested.
Thank you, Lucy!
7 July 2026
Unprompted review
Naomi is the best
Naomi is the best, extremely helpful and willing to go the extra mile
7 July 2026
Unprompted review
Reply from Solopress
Hello,
Thank you for your fantastic five-star review.
We're delighted to hear Naomi went the extra mile to help you and provided such excellent support. Thank you for taking the time to recognise her efforts. I'll be sure to pass your kind comments on to her.
We really appreciate your support and look forward to helping you again soon.
Kind regards,
Jesica Fearn
I highly recommend using Solopress!
I highly recommend using Solopress!
I recently printed flyers with them and have to say the service and kindness from Jess was second to none. She / they really went above and beyond to help fix a technical issue and the print quality turned out great! So happy - Thank you all 🌟
9 June 2026
Unprompted review
Reply from Solopress
Hello,
Thank you so much for taking the time to leave such a wonderful review. I'm really pleased I was able to help resolve the technical issue with your artwork and get everything ready for print. It's fantastic to hear you were happy with the quality of your flyers and the service you received. Thank you for your kind words about both myself and the team. They really do mean a lot, and we look forward to helping you again with your future print projects.
Kind regards,
Jesica Fearn
Great customer experience
Great customer experience. Naomi and the team are always so helpful over the phone
7 July 2026
Unprompted review
Reply from Solopress
Hello,
Thank you for taking the time to leave us such a lovely review. We're delighted to hear you've consistently had a positive experience with our team. It's especially nice to know Naomi has been so helpful over the phone, and I'll be sure to pass your kind comments on to her. We really appreciate your continued support and look forward to helping you again soon.
Kind regards,
Jesica Fearn
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.