SoftSys Hosting Reviews 56

Excellent service at a fair price. Technical team is very competent and deeply knows about what they are doing. I'm a customer for more than 10 year and never realized a serious problem in any services.

Have been using Softsys for several years (ie: at least 8 years) and have always had stable VMs, with the occasional maintenance that was planned ahead of time. Support has always been quick with everything and understood what I was asking them meaning they are knowledgeable as well. Never felt like these guys were reading from a script, they are real bonafied human beings and I like that. Good company to work with. And Rushir the owner is a cool dude.

A very nice and professional people, I have been their customer for years now, service is excellent, but what really built my loyalty is how quick their support team responds and solve my problem.

Thanks SoftSys.

We have been using Softsys for hosting with several servers over the past 5 years, and found their service
and support second to none.
Recently we setup an Australian standalone server and Softsys where simply amazing.
Highly Recommend.

SoftSys support is always very prompt and helpful in the rare cases where I need to call on them.

I've been using SoftSys Hosting for a Linux VPS for the past few years. The one thing that I am constantly amazed by is the speed of the technical support... put in a ticket and it is usually resolved in less than 1 hour. I've never had any issues with billing during my time with them. The only thing that I haven't liked is their newest HyperV system doesn't provide access to the console for me to repair things on my own but so far things have been working okay.

1. Excellent and professional technical team.
2. Fast response on ticket.
3. Resolved all issues in a fastest way.
4. All possible services get from one place.

The speedy response is outstanding, the whole team is great.
Thank you

We've been hosting our business site with SoftSys for a few years now and have had only positive experiences. No downtime and very fast and helpful service. When we've needed additions to our service, they've been fast and at a very reasonable price. We're using the managed Windows VPS.

Without any kind of notice, closed my account and took my login credentials away while I was coding on the remote server... when I asked them what’s going on, I got a reply that I did not confirm my email... their email confirmation email ended up in my spam box.... in any case I lost all my work and they deleted my work without any notice... I can’t believe what they did...

SoftSys Hosting has provided me with incredible service and value for over 10 years! I cannot thank Ruchir and the SoftSys Hosting staff enough. Support tickets are ALWAYS & CONSISTENTLY responded in under 15 minutes, actually probably averaging under 10 minutes. And the support staff are knowledgeable field professionals, not call center reps reading off of scripts, the SoftSys Hosting support reps know code and know how to fix issues themselves, very quickly too!
I'm pretty sure I signed up as a customer for the first time in 2007 and have been an extremely satisfied customer ever since. I have connected several people and companies to SoftSys Hosting over the years happily and confidently and I have never heard anything but great feedback.
The people at SoftSys Hosting have helped me grow businesses; always coming to the rescue with lightning fast service and spot on solutions. I have both Windows Shared Hosting and Linux VM Hosting services and SoftSys Hosting has made sure year after year that everything remains up and running. SoftSys Hosting resolves issues, sometimes even issues that are created on my end :-), with really incredible speed.
Thanks guys for always being there for me and my clients, YOU GUYS ROCK!

John Piesco
President
BeyondLogical.com

SoftSys Hosting provides a reliable service you can count on!

Great Team.
I always have right solution for my problem/issue. You can get right deal with transparency in work and great support.
I am having dedicated server for 4 years now and never had to wait more than 10-15 min before someone answer and act on reported service request. (forget about issue here, all works fine.)

I have been working with Ruchir Shastri for the past several days to customize my server. I have been a client for almost 10 years now and couldn't be happier. Ruchir was prompt when answering my questions and very helpful. Thank you for your great service!

We have been with SoftSys since 2010. It is a very reliable company with very good support staff.

They are the best hosting company that I have worked with. Whenever I have any request, such as renewing SSL, they always respond super fast. And of course, their servers are very reliable too.

Excellent, flawless service received, I 100% will be back again and have no hesitations on recommending you to anyone. Fantastic keep up the good work.

Stable provider for the past 3 years. Their managed service is more proactive compared to several providers that I have tried which justified the premium in prices.

Super efficient support that helps with your problem. They literally reply within 10 minutes every time I email the support team. Well done.

I have been an old client of softsyshosting going back to many years.

Being a software person myself, I can appreciate quality support and also read in between the lines from the kind of responses to my numerous support requests.

Special Thanks to Matthew Stanley in resolving or helping me resolve whatever issues I have been thrown at him via support tickets.

Well Done. Keep it up.