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Softonic.com Reviews 2,183

TrustScore 3.5 out of 5

3.6

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many consumers are satisfied with the quality of the products and find them to be good. People appreciate the games and applications available, often highlighting realistic graphics and engaging gameplay. Some users also find the platform useful for discovering and downloading software. However, some people were dissatisfied with the website, describing it as problematic and urging others to avoid it. There are reports of unexpected software installations, notifications being difficult to remove, and concerns about unintended software downloads. Additionally, some customers experienced issues related to financial transactions with certain gaming applications and encountered difficulties with deposits and customer support.

What people talk about most

Application

Users describe ambiguous interactions with app. While some reviewers praise it as a very good app, the best... See more

Product

Clients share positive opinions on the product, with many reviewers praising the games as good, very nice,... See more

User experience

Reviewers highlight ambiguous aspects of user experience. Many customers praise the user interface, graphics,... See more

Website

Reviewers express strong dissatisfaction with the website. Many consumers advise avoiding the site, citing... See more

Quality

People report positive experiences with quality. Many reviewers praise the game, highlighting its excellent... See more

Based on these reviews

Rated 3 out of 5 stars

Honestly the intro irritated me because we're forced to rate and you even me rate in the play store where the app doesn't exist but the game is alright

Company replied

Rated 5 out of 5 stars

I play the old games on this website like Angry Bird Rio is my most favorite game but this game is not available on play store,😭😭then I downloaded to this website Thank you softonic 💯❤️

Company replied

Rated 5 out of 5 stars

The best place to discover and download software and apps! Easy, transparent, safe and quick - great website! Thanks

Company replied

Rated 5 out of 5 stars

Eversince ive use this review center or review apps I'm glad you say this is the nice eversince promise thank you for this review apps

Company replied


Company details

  1. Software Company
  2. Classified Ads Newspaper Publisher
  3. Computer Software Store

About Softonic.com

Written by the company

Softonic is the world's largest safe software distribution platform.

For almost 30 years now, we've been dedicated to helping people around the world discover and download the right software. Today, more than 130 million users visit us every month, choosing from a catalogue of over 1.5 million programs for Windows, Android, and Mac, available in 18 languages.

At Softonic, user security always comes first. Every program goes through rigorous checks that combine signature-based AV scans, behavioral analysis, reputation signals, and integrity verification. Collaborating with tools such as VirusTotal, all this ensures multi-layer protection and continuous monitoring before it reaches you.

The Softonic Score, our transparent security scoring system, provides confidence in every download. Files that pass all checks are certified safe to download.

Not sure which app is right for you? Softonic makes it easy to compare options with expert write-ups, user ratings, and clear categorisation designed to help you decide with clarity.

Find Out More

Is Softonic Safe?

Learn how we ensure a secure catalogue and how we provide confidence to our users.

Frequently Asked Questions

Find quick answers to the most common questions about us and our platform.

Contact Support

Get in touch with our team for help with your experience on Softonic.com.

Softonic.com - World's leading software discovery and distribution platform

Written by the company

Safe downloads, since 1997
Each file in our catalogue of over 1.5 million programs passes multi-layer scans, including behavioral analysis and integrity verification in collaboration with tools such as VirusTotal. The result is reflected in the Softonic Score, our transparent rating system designed to help 130 million monthly users worldwide download with confidence.

Contact info

3.6

Average

TrustScore 3.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

nishuKumar

nishuKumar

20 July 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hello nishuKumar Kevat,

We appreciate you taking the time to share your experience, even though your comment wasn't entirely clear to us.

If you're encountering any issues or have questions about how to download from our website, please don't hesitate to contact our Customer Support team. We're here to help!

Have a nice day.

Rated 1 out of 5 stars

deposits not received no response from…

deposits not received no response from you frenzy game application.... ....Customer service is not working properly how many times we text no response...Deposits not received....we need to write in Google review regarding it's fake
application and no response screen shot with proof and Deposits not received in the game...

1 May 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hi Eagala ravi kiran,

We're very sorry to hear that your experience hasn't met expectations.

However, it's important to clarify that we’re a platform designed to help users discover and download software, but we don’t develop or sell the programmes listed. For issues related to the functionality of a specific application, we recommend reaching out directly to the developer, as they’ll be best placed to provide support.

If you need any help with downloading or navigating our Softonic.com platform, please don’t hesitate to contact us.

Have a great day!

Rated 5 out of 5 stars

I play the old games on this website…

I play the old games on this website like Angry Bird Rio is my most favorite game but this game is not available on play store,😭😭then I downloaded to this website Thank you softonic 💯❤️

12 July 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hi Joy Gomes,

Thank you for taking the time to review us and for your 5-star rating.

We're so glad you're enjoying one of the games available for free download from our catalogue.

Have a great day!

Rated 5 out of 5 stars

niceeeeeee

niceeeeeee

11 July 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hi John Christian Esteban,

Thank you for taking the time to review us and for your 5-star rating.

Have a great day!

Rated 5 out of 5 stars

i want to play naruto shippuden…

i want to play naruto shippuden ultimate ninja storm

9 July 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hi Shahbaz Alam,

Thank you for taking the time to review us.

We're glad you are enjoying one of the many games available for free download from our catalogue.

Have a nice day!

Rated 5 out of 5 stars

Jenul

Jenul hussen

9 July 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hi Tea Store,

Thank you for taking the time to review us and for your 5-star rating!

Have a nice day!

Rated 4 out of 5 stars

Nice app

Nice app,its good for me and maybe many more

30 June 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hello Mike Nkosi,

Thank you for taking the time to review us.

We're glad to know that you found our platform useful and satisfactory.

Have a nice day!

Rated 5 out of 5 stars

Good

Good
Best app

30 June 2024
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hi Prakash Vadai,

Thank you for taking the time to review us and for your 5-star rating.

We're so happy to hear that you found your experience on Softonic.com positive.

Have a great day!

Rated 2 out of 5 stars

Lots of Viruses in software along with…

Lots of Viruses in software along with Softonic Bloatware they try to inject into anything you get off the site. Over the last 10 years Softonic has turned into a Untrusted site.
Softonic will reply "It has +60 anti-virus scanners and our security status indicator system will even warn you if the file you're downloading is suspicious in some manner." They mean if the download itself if acting suspicious like someone is following the download using it as a backdoor into you computer
if you file is "downloading is suspicious" So that would be Anti hacking Scanner Not Anti Virus. So please educate yourself,
Antivirus software primarily protects against malware, like viruses and worms, by detecting and removing malicious software.
Anti-hacking scanners, also known as vulnerability scanners, identify security weaknesses in systems, networks, and applications, helping organizations patch vulnerabilities before they can be exploited.

SOFTONIC Site PROTECTS ONLY Against HACKERS Using the Download as a backdoor into your Computer, They Do NOPTHING About ALL THE VIRUSES in the FILES YOU DOWNLOAD FROM THEM and Flood you with Harmful software saying its Antivirus or will speed up you PC

21 June 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hello Dan Fuxgaga,

We're so sorry to hear you had a frustrating experience.

We want to remark that we're fully committed to providing a safe and secure platform for all our users. Our dedicated team works to ensure that all the 1M+ programs and apps available for free download on our catalogue undergo rigorous, multi-layered security checks.

Based on your description, your experience could also be related to unwanted push notifications, which are sometimes mistakenly activated. We've prepared a simple, step-by-step guide to help you deactivate them on our website: https://hello.softonic.com/faqs/

If you have any other concerns, please don't hesitate to contact our support team.

Have a nice day.

Rated 5 out of 5 stars

Super god edit simple

20 June 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hi Vanka prasanna Prasanna,

Thank you for taking the time to review us and for your 5-star rating!

We're glad to know that your experience on Softonic.com was satisfactory.

Have a great day!

Rated 1 out of 5 stars

dude did everyone didn't know that this…

dude did everyone didn't know that this app has malwares??? look, if you install tux typing, you're info is hacked. Don't install anything in softonic, it's 100% of viruses, adware and malwares.

17 December 2024
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hello thị hồng phượng phạm,

We're so sorry to hear you had a negative experience on Softonic.com.

Our dedicated team works to ensure that all the 1M+ programs and apps available for free download on our catalogue undergo rigorous, multi-layered security checks.

If you have any other concerns, please don't hesitate to contact our support team.

Have a nice day.

Rated 5 out of 5 stars

Sundarkumar

Sundarkumar

16 June 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hi Sundar kumar,

Thank you for your 5-star rating!

Have a nice day!

Rated 5 out of 5 stars

So nice wantarfull wow 😲😳 awesome 👍😎

So nice wantarfull wow 😲😳 awesome 👍😎

15 June 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hi Md Arif Khan,

Thank you for taking the time to review us and for your 5-star rating!

We're glad to hear that your experience on Softonic.com was satisfactory.

Have a nice day!

Rated 2 out of 5 stars

I want to play gorebox the latest…

I want to play gorebox the latest version but it keeps giving me an old version

12 June 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hello Khaled Khaled,

Thank you for taking the time to share your feedback. We're sorry to see your 2-star rating.

We’d like to clarify that we are a platform designed to help users discover and download software, but we are not the developers or sellers of the programs and games listed on our website, Softonic.com. As such, we’re not involved in in-app matters such as updates, availability, or compatibility.

For assistance with a specific program, we recommend reaching out directly to the software developers, as they can provide the most accurate and up-to-date support.

We wish you a great day!

Rated 5 out of 5 stars

Good app and great appearance

Good app and great appearance

11 June 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hello Gilbert Chebon,

Thank you for taking the time to review us and for your 5-star rating. We're glad to know that you had a positive experience on Softonic.com.

Have a great day!

Rated 5 out of 5 stars

Gaurav kumar 💔💘

Gaurav kumar 💔💘

Gaurav kumar

Purnia jila

4 June 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hello Gourav Kumar,

Thank you for taking the time to review us and for your 5-star rating. We're happy to hear that your experience on Softonic.com was satisfactory.

Have a nice day!

Rated 5 out of 5 stars

It's so good

It's so good

8 June 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hello roderick bugtong,

Thank you for your 5-star rating. We're happy to hear that your experience on Softonic.com was satisfactory.

Have a great day!

Rated 5 out of 5 stars

What made your experience great?

What made your experience great?
what is this company doing well?
remember to be honest, helpful, and
constructive!

1 June 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hello Khalida Buyamayam,

Thank you for your 5-star rating!

We weren’t entirely sure what you intended to share, but if you have any questions, concerns, or would like to tell us more about your experience on Softonic.com, our Customer Service team will be happy to help.

Have a great day!

Rated 5 out of 5 stars

It's a good game

Driving a truck is enjoyable and my company is doing well making money

28 May 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hello Mandla Poloko,

Thank you for taking the time to leave us a review.

We appreciate your 5-star rating, and we're glad to know that you're enjoying one of the many games available for free download from our catalogue.

Have a great day!

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