It's safe to say that Snussie will be my new supplier. I recently used Snussie for the first time because all my favourite snus brands were constantly out of stock where I used to buy them. Everything... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Overall amazing, my favorite brand suddenly wasn’t on the site anymore but there are so many other options at great prices that I wasn’t bummed for too long. Shipping is always good and on time and wi... See more
Company replied
Absolutely satisfied. On this page you can find many different snuss, on many different strength. The delivery is fast, precise. The only thing, what I have to mention, it is the fact, you can see... See more
Company replied
2nd Order with Snussie & exactly the same as before. Placed the order & within a few hours my package had been shipped. Order arrived a few days later as expected nicely packaged & with everything i o... See more
Company replied
Company details
Written by the company
Snussie.com is a premier online destination that has truly redefined the snus experience. With an extensive range of high-quality snus products, Snussie.com stands out as a trusted and reliable platform for snus enthusiasts worldwide. What sets Snussie.com apart is its unwavering commitment to delivering exceptional customer satisfaction. The user-friendly website ensures a seamless browsing and shopping experience, making it easy for customers to explore and choose from a diverse selection of snus options. Customers consistently praise Snussie.com for its prompt and efficient delivery services. The website's dedication to timely shipments and secure packaging has earned it a reputation for reliability, making it a go-to choice for snus aficionados seeking a hassle-free shopping experience. Furthermore, Snussie.com upholds the highest standards of product quality. Each snus variant available on the platform undergoes rigorous testing to ensure it meets the expectations of discerning customers. This commitment to excellence has established Snussie.com as a trusted source for top-notch snus products. Overall, Snussie.com has earned its place as a reputable and customer-centric platform in the snus industry. From an extensive product range to stellar customer service and reliable delivery, Snussie.com continues to be a preferred choice for those seeking a superior snus purchasing experience.
Contact info
Závodní 3361 , 415 01, Teplice, Czech Republic
- info@snussie.com
- www.snussie.com
SNUSSIE.COM PROMO'S
4.6
Excellent
12K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from SNUSSIE.COM
Thank you for your great 5 star review. We are very happy to hear that you are satisfied with our customer service, the fast delivery and the fresh products. Thank you as well for your order and we hope to see you again soon.
Customer support
Snussie.com
Enough choice...
They have a lot of products to choose from. An extra packet was send alongside my order as a kind of sample which I greatly appreciated.
Not long after ordering I received a text allowing me to choose to have it send to my house or to collect at a pick up point.
6 April 2026
Reply from SNUSSIE.COM
Thank you very much for your amazing 5 star review and for sharing your experience. We are very happy to hear that you appreciate the wide range of products and that you enjoyed the extra sample included with your order. It is also great to know that the delivery options and communication worked well for you. Thank you as well for your order and we hope to see you again soon.
Customer support
Snussie.com
Delivered in perfect condition and got…
Delivered in perfect condition and got me a extra can for free, keep up the good work!
2 April 2026
Unprompted review
Reply from SNUSSIE.COM
Thank you for your great 5 star review. We are very happy to hear that your order was delivered in perfect condition and that you enjoyed the extra can. Your support means a lot to us and motivates us to keep up the good work. Thank you as well for your order and we hope to see you again soon.
Customer support
Snussie.com
Payed €17,35 for fast delivery on…
Payed €17,35 for fast delivery on Thursday just to get my order the next week. Products itself are good, but don’t let customers pay that much money for “fast” delivery when you can’t actually do that. Waste of money
26 March 2026
Reply from SNUSSIE.COM
We are very sorry to hear about your experience with the delivery. This is definitely not the level of service we want to provide, especially when you have paid extra for fast shipping. We completely understand your frustration and agree that this situation is not acceptable.
We are glad to hear that you are satisfied with the products themselves, but the delivery should match the expectations we set. We will contact you directly to look into what happened with your order and make this right for you.
Customer support
Snussie.com
Extremely fast
1 April 2026
Reply from SNUSSIE.COM
Thank you for your great 5 star review. We are very happy to hear that everything was extremely fast and that you are satisfied. Thank you as well for your order and we hope to see you again soon.
Customer support
Snussie.com
My order came incompleted items were…
My order came incompleted items were missing and no help from the supporters. For me thats stealing money. Will never again order here
4 April 2026
Reply from SNUSSIE.COM
We have already contacted you and informed you that we will carefully review our camera recordings as well as check with the delivery service to determine exactly where the issue occurred and why items may be missing from your order.
Please rest assured that we take this matter very seriously and are actively working to resolve it as quickly as possible. We will keep you updated and make sure a proper solution is found.
We sincerely apologize for the inconvenience and appreciate your patience.
Customer support
Snussie.com
Reply from SNUSSIE.COM
Thank you for your great 5 star review. We are very happy to hear that you are satisfied with the fast and good service and that you like the website. Thank you as well for your order and we hope to see you again soon.
Customer support
Snussie.com
Top notch
As always, I am grateful for Snussie.com providing such a pleasant experience.
Top- notch.
31 March 2026
Reply from SNUSSIE.COM
Thank you very much for your amazing 5 star review. We are very happy to hear that you continue to have such a pleasant experience with us and that everything is top notch. Your continued support means a lot to us. Thank you as well for your order and we hope to see you again soon.
Customer support
Snussie.com
Very fast delivery but from one order i…
Very fast delivery but from one order i got dry pouches but its acceptable for that price.
11 February 2026
Reply from SNUSSIE.COM
Thank you for your 4-star review and your order. We’re glad to hear the delivery was very fast. We’re sorry to hear that some pouches were dry and we appreciate you letting us know.
We’d love to know what we could improve to earn that 5th star next time.
Customer Support
Snussie.com
I did not receive my order
30 March 2026
Reply from SNUSSIE.COM
We are very sorry to hear that you did not receive your order. This is definitely not the level of service we aim to provide, and we understand how frustrating this situation must be. Please rest assured that we take this matter seriously. We will contact you as soon as possible to investigate what happened and make sure we find a solution for you, whether that means locating your package or arranging a replacement or refund.
Thank you for your patience, and we truly apologize for the inconvenience caused.
Customer support
Snussie.com
Reply from SNUSSIE.COM
Thank you for your great 5 star review. We are very happy to hear that you appreciate the Snussie team and your support means a lot to us. Thank you as well for your order and we hope to see you again soon.
Customer support
Snussie.com
Always fast delivery but
Always fast delivery, usually great products. But delivery costs keep going up, started at 6 and now is over 9.
2 April 2026
Reply from SNUSSIE.COM
Thank you for your 4-star review and your order. We’re glad to hear you’re happy with the fast delivery and product quality. We understand your concern about the increasing delivery costs and appreciate your feedback.
We’d love to know what we could improve to earn that 5th star next time.
Customer Support
Snussie.com
Good perfect
2 April 2026
Reply from SNUSSIE.COM
Thank you for your great 5 star review. We are very happy to hear that everything was perfect and that you are satisfied. Thank you as well for your order and we hope to see you again soon.
Customer support
Snussie.com
Reply from SNUSSIE.COM
Thank you for your great 5 star review. We are very happy to hear that everything was very good and that you are satisfied. Thank you as well for your order and we hope to see you again soon.
Customer support
Snussie.com
Great experience with this
Great experience with this. The order process was quick and straightforward, and everything was handled smoothly from start to finish. Shipping was fast, and the items arrived exactly as described, well-packaged and in perfect condition.
2 April 2026
Reply from SNUSSIE.COM
Thank you very much for your amazing 5 star review and for sharing your detailed experience. We are very happy to hear that the order process was quick and straightforward and that everything went smoothly from start to finish. It is great to know that the shipping was fast and that the items arrived exactly as described, well packaged and in perfect condition. Your kind words mean a lot to us. Thank you as well for your order and we hope to see you again soon.
Customer support
Snussie.com
Reply from SNUSSIE.COM
Thank you for your great 5 star review. We are very happy to hear that you are satisfied with the quick delivery and the good quality. It is great to know that Pablo Frosted Ice is your favorite. Thank you as well for your order and we hope to see you again soon.
Customer support
Snussie.com
Fast and correct service
28 March 2026
Reply from SNUSSIE.COM
Thank you for your great 5 star review. We are very happy to hear that the service was fast and correct and that you are satisfied. Thank you as well for your order and we hope to see you again soon.
Customer support
Snussie.com
Reply from SNUSSIE.COM
Thank you for your great 5 star review. We are very happy to hear that you are satisfied with the great service and the very fast delivery. Thank you as well for your order and we hope to see you again soon.
Customer support
Snussie.com
Perfect service and great product.
30 March 2026
Reply from SNUSSIE.COM
Thank you for your great 5 star review. We are very happy to hear that you are satisfied with the service and the product. Thank you as well for your order and we hope to see you again soon.
Customer support
Snussie.com
Reply from SNUSSIE.COM
Thank you for your great 5 star review. We are very happy to hear that everything was perfect, fast and that you enjoyed the gifts. Thank you as well for your order and we hope to see you again soon.
Customer support
Snussie.com
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.