Snuggy Hoods Ltd Reviews 

My horse always has snuggly hood bug rugs . Tried most of the others none are no we’re near as good

Best belly protection i can find. I would also be interested in a lighter weight one for hot weather thats still had the great belly coverage.

Just good product, and delivery was great.

Great product, fast delivery. I’ll be ordering more!

Excellent product, repeat purchase. Really works to control my horse's sweet itch. Rugs wash & wear well with good fit. Rapid delivery. Will buy again

5* quality, 5* price! Horses love their Snuggy hoods

Never again!
Customer service is shocking.
I ordered everything I needed and paid for next day delivery.
To then get an email to say it would be 14 days!
I called and was rudely told that all orders can take 14 days and it is clear on the website. I’ve actually re traced my footsteps right up to the point of paying and nowhere did it say could take 14 days! I have screen shots to prove this.
I begged and pleaded with the lady if she can do anything as my horse is ill I was rudely told that I’m not the only person with an ill horse there was no compassion or sympathy from her at all.
I then asked if I don’t have the attachments sewn on can I have it sooner baring in mind I think it’s disgusting that you have to pay an extra £25 to have them sewn on when you are buying the products!

She came back to me to say the order had been done and was off in the post I thought amazing !
To come to the next day and it hasn’t arrived I called again to be told that the tracking wasn’t updating so I asked for the tracking and called Royal Mail.
I was on the phone 25 mins to be told that the label had been made but it hadn’t been sent yet so I called back furious to be shouted at that she had sent it but I’m sorry I think the Royal Mail know!
I then checked the tracking later that evening to say it had been dispatched funny that!

I find you are rude over prices refunded me £2 for postage which is not enough for the stress you have caused me
I like to support independent businesses but I won’t be supporting yours any further.
Looking at your responses to other people negative feedback you will try and turn this on me but at the end of the day I know what happened and others should be careful when ordering.

Best fitting hood I've ever used, hasn't moved at all and has been on the horse 24/7 for a week.

Fantastic product, quick service and great deals if you're on top of it

I was looking at purchasing one of the bug rugs but unsure about the fit. I called Snuggy Hoods and the person was very helpful and gave me some advice. I ordered the rug and it fitted perfectly, after a few days the rug started to slide backwards. As i had let my horse wear it for a few days it was to late to return it.
This would of been my own fault so didn't bother getting in touch with Snuggy Hoods. I would recommend this rug as It is very well made, It Is clear that a lot of thought has gone Into designing this. Highly recommended .

Great service and product excellent. Really no need for the cotton bag and ribbon which looks lovely but most of the time ends up in the bin which is a terrible waste. Would seriously suggest that you stop using them as I don’t think anyone would even notice. Many thanks…

Fast delivery fits perfect had my old one for years great colour

Delivery was fast and the product (Lycra hood) is excellent quality, just what I needed.

Quick efficient service fits like a glove

Super quick turn around when an exchange. Xl wasn’t big enough!

So kind and helpful and resolved the problem promptly
Thank you

love the product but post expensive

How come postage has hone up more than 400%. I was going to order another but not at that amount for postage

Speedy arrival and excellent product with a good fit.