snitch.co.in Reviews 

103
TrustScore 1.5 out of 5

1.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 55 reviews, most reviewers were let down by their experience overall. People frequently complained about the poor customer service, noting long response times, unhelpful agents who often disconnected chats, and extreme difficulties getting refunds. Consumers also struggled with severe delivery delays, missing items in their packages, and poor sizing inconsistencies. Many buyers noted that the fabric quality was cheap, causing clothes to tear or fade after only a few washes. Some reviewers were happy with the stylish designs and mentioned that the items looked appealing when first browsing online. A few shoppers also pointed out that placing orders was straightforward before encountering after-sales issues.

What people talk about most

Product

Reviewers mention negative feedback about product quality and sizing issues. Consumers report that fabrics... See more

Customer service

Users describe negative interactions with customer_service, reporting widespread frustration regarding... See more

Order

Customers consistently report severe disappointment regarding their order experiences, highlighting missing... See more

Delivery service

People report negative experiences with delivery_service due to severe delays and persistent pickup failures.... See more

Quality

Reviewers highlight negative aspects of quality, expressing deep disappointment with the poor fabric and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Very bad experience with Snitch. Size fit was completely wrong—the product was much larger than expected. Delivery was delayed without any proper update. Customer support is pathetic: no direct call o... See more

Rated 1 out of 5 stars

STAY AWAY FROM SNITCH! WORST CUSTOMER EXPERIENCE EVER 🚫 I’ve never dealt with a company as unprofessional and frustrating as Snitch. Returns & Exchanges = Nightmare 😡 Pickup rep... See more

Rated 1 out of 5 stars

i have never experienced this with a company before. They have treated me as if I dont matter. I initiated a return because the item I received did not match what was shown on the site, but they have... See more


1.5

Bad

TrustScore 1.5 out of 5

103 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.5

All reviews

(103)

54 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very disappointing customer support.

Very disappointing customer support.
I’ve tried contacting them multiple times regarding a refund but received no proper response. I even reached out via WhatsApp support, and the representative was completely unhelpful — she responded after long delays (around 10 minutes each time), and even after explaining everything clearly, I got no real assistance.

This is not what I expected from a known brand.
Would not recommend — please don’t waste your money her

23 June 2025
Unprompted review
Rated 1 out of 5 stars

Extremely Disappointed with Customer…

Extremely Disappointed with Customer Service

Review: I placed a return request three weeks ago, and no one has come to pick it up. Despite reaching out to SNITCH customer support multiple times, there has been no response or resolution. This has been a frustrating experience. I do not recommend buying clothes from this platform — the service is unreliable and unprofessional.

Every time I text Coustomer service I talked to them they say same thing and after couple of days they started to avoid.

I email texted every day no resolution

4 June 2025
Unprompted review
Rated 1 out of 5 stars

Snitch is a scam

Snitch is a scam. Never buy clothes online from Snitch. They unlock a free gift when you make a purchase from their website. This free gift allows you to select any one item—jeans, shirt, or T-shirt—up to ₹2000. To get the free gift, you must buy another item at full price. I purchased additional cargo pants to receive the free gift. However, after payment, the free gift shirt disappeared from my order history and was never delivered. I filed multiple complaints with customer support, but they offered no resolution. Their customer support is terrible. Product quality is bad. I will never purchase anything from Snitch again.

22 May 2025
Unprompted review
Rated 1 out of 5 stars

I returned a jeans worth 1799rs ordered…

I returned a jeans worth 1799rs ordered through their app, and they are saying they have not received it. No update so far. They only keep saying they are looking into it. no refund. They are only good in deliverinf the product. Its a scam. Do not fall for it

9 May 2025
Unprompted review
Rated 1 out of 5 stars

They scam people

They scam people, they do not deliver all the items and show delivered in the app. Their customer support is the worst I have seen. They just snatched my money, never ever trust them.

6 May 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look