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Company details

  1. Events & Entertainment

Information provided by various external sources

Sniph är en prenumerationstjänst för doft som gör det enkelt att upptäcka nya dofter. Vi skickar dig månatliga leveranser av kända varumärken i små flaskor.


Contact info

3.4

Average

TrustScore 3.5 out of 5

40 reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

great subscription if you love perfumes

Like many perfume lovers, I can't exactly afford to buy a full-size of every single scent I want to try, so I look forward to my subscription arriving every month. 8ml is an amazing size to fully get to know a scent over a few weeks before buying.

One time I got a duplicate when switching the type of subscription & customer support immediately insisted on sending me something else to make up for it.

Also they've now got eco-friendlier packaging instead of bubble wrap envelopes.

5 November 2025
Unprompted review
Sniph logo

Reply from Sniph

Dear Anne Sofie,

Thank you so much for your wonderful review! We’re so happy to be your guide through a world of fragrance, and that you appreciate our 8 ml bottles that make it possible to discover many new scents.

We’re excited to keep exploring the world of scent together with you.

Kind regards,
The Sniph team

Rated 1 out of 5 stars

Non-existent customer service

I was intrigued by the concept, so placed an order. It’s been 3 weeks, soon to be a month and I have not received my order. I have no tracking information to find out where it is. I tried contacting sniph via email and Instagram but have yet to receive a response. It is not worth the hassle. Avoid or use a subscription service with better customer service.

I will absolutely cancel my subscription as soon I receive a refund or my order.

29 March 2025
Unprompted review
Sniph logo

Reply from Sniph

Dear Pen,

Thank you for your feedback, we're very sorry to hear about your experience. We have tried to locate your case in our system but have not been able to find any information linked to this type of errand for one of our UK customers. Naturally, we want to resolve this for you as quickly as possible.

Could you please email our customer service team at info@sniph.com with your full name and order number? We will prioritize your case to ensure it is sorted out immediately.

Again, we sincerely apologize for the inconvenience and thank you for giving us the opportunity to make this right.

Best regards,
The Sniph Team

Rated 2 out of 5 stars

Very poor administration…

I love the concept but I have had great difficulty redeeming a gift I bought for a friend. Having had to deposit a further 10p into their account to redeem the gift the code doesn’t appear to work. Other than email there is no way you can communicate and response times are poor - 24 hours later nothing.

24 June 2024
Unprompted review
Sniph logo

Reply from Sniph

Dear Judi,

We thank you for your patience with the technical difficulties we were experiencing with gift cards for our UK customers at the time, and hope you are pleased with the solution we arranged for your special case. Wishing you a lovely summer!

Best regards,
The Sniph Team

Rated 4 out of 5 stars

I love Sniph and their concept

I love Sniph and their concept.
My only frustration with them is not being able to find contact information for them on their website and not being able to change my subscription frequency easily, on my own.

25 June 2024
Unprompted review
Rated 5 out of 5 stars

A Fragrance Discovery Experience Like No Other: Sniph.com Deserves 5 Stars!

I recently had the pleasure of discovering Sniph.com, and I must say, it has completely transformed the way I experience fragrances. From their exceptional selection to their impeccable service, Sniph.com deserves nothing less than a stellar 5-star rating.

First and foremost, Sniph.com's fragrance collection is simply outstanding. They curate an exquisite range of scents from renowned perfume houses, ensuring that there is something to captivate every olfactory preference. Whether you're seeking a fresh, floral aroma or a bold and sensual fragrance, Sniph.com offers an impressive variety that caters to all tastes.

What truly sets Sniph.com apart is their innovative subscription model. It's like having a personal fragrance curator at your fingertips. With a subscription, you receive a carefully selected fragrance sample each month, allowing you to explore and discover new scents without the hassle of committing to a full-sized bottle. It's an exciting and cost-effective way to expand your fragrance collection and find your signature scent.

The presentation of Sniph.com's fragrances is exceptional. Each monthly delivery arrives elegantly packaged, creating a sense of anticipation and indulgence. The attention to detail is remarkable, from the luxurious sample vials to the informative scent cards that provide a captivating backstory for each fragrance. Sniph.com truly understands that the experience of discovering a new fragrance extends beyond the scent itself.

Sniph.com's customer service is second to none. They have a dedicated team that is responsive, knowledgeable, and genuinely passionate about fragrances. From personalized scent recommendations to prompt assistance with any queries, their commitment to ensuring a seamless and delightful customer experience is truly commendable. It's refreshing to engage with a company that values their customers and goes above and beyond to exceed expectations.

Finally, Sniph.com's commitment to sustainability deserves praise. They actively promote eco-conscious practices by using recyclable packaging and working with perfumers who prioritize ethical and sustainable production methods. It's heartening to support a company that aligns with your values and contributes positively to the environment.

In conclusion, Sniph.com has redefined the fragrance discovery experience for me. Their exceptional selection, innovative subscription model, luxurious presentation, outstanding customer service, and commitment to sustainability make them the go-to destination for fragrance enthusiasts. I wholeheartedly recommend Sniph.com and believe they deserve nothing less than a 5-star rating. Prepare to embark on a fragrant journey like no other!

13 March 2023
Unprompted review
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