We use sniffspot weekly for our two pups. We have found four that we love and visit on a rotating basis. I have had zero problems with the billing that most of these reviews are complaining about. My... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
My experience with this company has been incredible. I have a couple of dogs who "don't play well with others" and Sniffspot is the perfect solution. I found that the property descriptions are quite a... See more
Company replied
I've been using Sniffspot for quite a few years. My dog is reactive but loves to run around and get her zoomies out, and this allows her to do it. We have used many different locations and have ne... See more
Company replied
The SniffSpot I take my 2 Australian Shepherds to is the best spot for us. There is plenty pf room for my boys to run themselves silly. Our spot has seasonal decorations to take pictures with, a bal... See more
Company replied
Company details
Contact info
68 Harrison Avenue, 02111, Boston, United States
- support@sniffspot.com
- www.sniffspot.com
3.4
Average
58 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Don't sign up for a membership, do credits a la carte and use them immediately or else you will get cheated
tldr; Don't sign up for a membership, just buy credits and use them immediately.
I was a paying member for 8 months. Everything was great, until the Sniffspot app told me that I didn't have a membership, despite me having paid for the month already. I was not able to use any credits or book any spots. I contacted Sniffspot support and didn't hear back for several weeks, by which time all the credits I had paid for, 63 to be exact, were wiped out. Even better, the agent told me that she could see I had paid for the months and my issue was completely fixed and I could use my 63 credits at any time. I have not gotten any response to any of my followup emails and support messages after that first one.
28 April 2026
Unprompted review
Reply from sniffspot.com
Thanks for taking the time to share your feedback. We’re sorry to hear about your experience and understand how frustrating it must have been to lose access to credits you believed would still be available.
We also apologize for the delay in responding to your concerns. We know how important timely support is, especially when questions involve memberships and account credits.
Since your review was posted, our team has reviewed the account and reached out directly to help resolve the situation. We confirmed that the membership had been canceled and have offered options to make things right, including either restoring the credits if the membership is reactivated or providing a full refund for the expired credits.
We appreciate you bringing this experience to our attention. Feedback like this helps us continue improving both our membership experience and customer support processes, and we remain committed to working with you toward a resolution that feels fair.
I love going with all the pups
I love going with all the pups. Unfortunately, the past few visits have not been so enjoyable due to the mosquitoes. Hopefully they die down some before our next visit. Other than that country runs are fun for the pups and bonding 😀
30 May 2026
Unprompted review
Reply from sniffspot.com
Thank you for sharing your experience! We’re so glad to hear that you and the pups enjoy your visits and the opportunity to spend time together exploring and bonding.
Country adventures are some of our favorites too, and it’s wonderful to hear that your dogs have so much fun running and enjoying the space. We’re sorry to hear the mosquitoes have been a bit of a nuisance lately. One of the things we love about the Sniffspot community is the variety of spots available, from wooded country properties to more open and urban spaces, so we hope you and the pups continue to find places that fit your adventures throughout the year.
Thank you for being part of the Sniffspot community, and we hope you and the pups have many more fun visits ahead!
I'm so happy this service exists
I'm so happy this service exists. I use it regularly to find places to take dogs from my local shelter out on field trips. Many of of the dogs are stressed and dog-reactive, so having a place where they can run around off-leash can be the difference between a dogs who is jumping and barking whenever someone approaches their kennel, to a well-rested and exercised calm pup.
5 May 2026
Unprompted review
Reply from sniffspot.com
Thank you so much for sharing your experience and for the incredible work you do with shelter dogs.
It means so much to hear that Sniffspot has helped provide stressed and dog-reactive dogs with a safe place to decompress, exercise, and simply enjoy being dogs. We know how important enrichment and off-leash time can be, and it’s wonderful to hear that these outings can have such a meaningful impact on a dog’s well-being and behavior.
Stories like yours are a powerful reminder of why private spaces matter—not just for pet dogs, but also for shelter and rescue dogs who can benefit so much from a calm environment and a chance to explore.
Thank you again for everything you do for dogs in your community and for making Sniffspot a part of those journeys.
My dogs and I are so lucky to have so…
My dogs and I are so lucky to have so many brilliant Sniffspot locations close to us. I never have to worry that we will encounter a poorly socialized dog or a crazy owner. We try to go to a Sniffspot at least once a week so my dogs can truly be just a dog! They get exercise and enrichment and I get a happy dog. I also benefit from exercise—it’s a win win. I thank my lucky stars that Sniffspot was created!!!
28 May 2026
Unprompted review
Reply from sniffspot.com
Thank you so much for your wonderful review! We’re thrilled to hear that you and your dogs have so many great Sniffspots to enjoy nearby.
Providing a safe, private environment where dogs can run, explore, and simply be dogs is exactly why Sniffspot exists. We love hearing how these visits provide both exercise and enrichment for your pups while giving you the chance to get outside and enjoy the experience too.
It’s especially rewarding to know that Sniffspot has become such a valued part of your weekly routine. Thank you for your kind words, your support, and for being part of the Sniffspot community. We’re so glad you and your dogs are enjoying the adventure!
A wonderful service for many reasons
The app is very useful and simple, great descriptions and photos. I like the subscription, too. Many spots in my area are great. None are perfect for my reactive rescue, and some people charge too much for the amenities, but I am a happy repeat customer at a couple good places. Also useful when traveling.
28 May 2026
Unprompted review
Reply from sniffspot.com
Thank you for sharing your experience and for being a repeat Sniffspot guest!
We’re glad to hear that you’ve found the app easy to use and that the photos and descriptions have helped you find spots that work well for you and your dog. It’s also wonderful to hear that Sniffspot has been useful both close to home and while traveling.
We appreciate your honest feedback regarding pricing and finding the right fit for your reactive rescue. Because each Sniffspot is independently hosted, amenities, pricing, and environments can vary, and we’re glad you’ve found a few favorite spots that keep you coming back.
Thank you again for your support and for being part of the Sniffspot community. We’re grateful to be a small part of your adventures with your dog!
I love using Sniffspot for my reactive dogs
I love using Sniffspots, both at home and when traveling. It allows my dogs to roam and get energy out without having to deal with other dogs. I've visited 4 or 5 different spots and all but one have been amazing and the one that was not good is no longer listed. We will continue to use them whenever they are available.
17 May 2026
Unprompted review
Reply from sniffspot.com
Thank you so much for sharing your experience and for continuing to choose Sniffspot for your dogs both at home and while traveling!
We’re thrilled to hear that Sniffspot has given your dogs the freedom to roam, explore, and burn off energy without the stress of unexpected encounters with other dogs. Creating safe, private spaces for dogs of all personalities and needs is exactly why Sniffspot exists.
We also appreciate your thoughtful feedback regarding the spots you’ve visited. While every location is unique, we work hard to maintain a high-quality experience across the platform, and we’re glad to hear you’ve had so many positive visits over the years.
Thank you again for your support and for being part of the Sniffspot community. We look forward to being part of many more adventures with you and your dogs!
Our SniffSpot experience has been nothing but perfect all around
Our SniffSpot experience has been a godsend -- we visit the same fenced three acre pasture and everything is ideal -- the hosts keep it clean, provide fresh water for the pups, and our dogs have a great time running like fools :-)
I do see some negative reviews here, and I would say the best thing to do is to check the reviews for the particular spot you are considering before you go.
27 May 2026
Unprompted review
Reply from sniffspot.com
Thank you so much for sharing your experience! We’re thrilled to hear that Sniffspot has been such a positive experience for you and your dogs.
Your favorite spot sounds wonderful, and we love hearing about hosts who go the extra mile by maintaining their space and providing thoughtful touches like fresh water for visiting pups. There’s nothing better than seeing dogs enjoy the freedom to run, explore, and have fun in a safe environment.
We also appreciate you highlighting the importance of reading spot reviews. Feedback from guests helps make the community stronger and helps other dog parents find the spots that are the best fit for their needs.
Thank you again for your kind words and for being part of the Sniffspot community!
Great concept, poor execution
I love the service that they provide, but the prices folks are charging to rent out their properties is getting inflated and heinous. I have always taken issue that Canadians are still charged in USD which ends up making it even more expensive with the ever-devolving conversion rate, and the new subscription "credit" model was a bad call. I've been a loyal user since it's inception but it's often begrudgingly so because there are no other options.
If Sniffspot cares about their clients' feedback, they'll listen to the thousands of Canadians who use their service and find a way to charge in CAD. As soon as a Canadian equivalent becomes available, I'm jumping ship.
1 May 2026
Unprompted review
Reply from sniffspot.com
Thanks for taking the time to share your feedback and, most importantly, for being part of the Sniffspot community since the early days.
We’re glad to hear that Sniffspot has provided value for you and your dog over the years, and we appreciate your candid feedback regarding pricing, memberships, and currency support for Canadian guests. Because Sniffspots are independently hosted, hosts set their own prices based on factors such as location, amenities, maintenance, and demand, though we understand concerns when favorite spots become less affordable over time.
We also appreciate your perspective on being charged in USD. We know exchange rates can have a significant impact on the overall cost for Canadian guests, and feedback like yours helps us better understand the experience of our international community.
Thank you again for your honesty, your loyalty, and for continuing to share your thoughts with us. Feedback from longtime guests plays an important role in helping us improve the Sniffspot experience for everyone.
Your dogs need to use Sniffspot!!!
Personally, I find this app pure genius. I have dogs that need a lot of room to exercise and I travel often. I have used Sniffspot across the US and love that it is so easy to use. I wish more people would share their property with Sniffspot! To me, it is easy to use, I have the choice to subscribe or not and they seem to have level of quality control and consistency amongst spots. I appreciate Sniffspot so very much and hope you will be able to grow the business and locations.
28 May 2026
Unprompted review
Reply from sniffspot.com
Thank you so much for your incredibly kind words and support!
We love hearing that Sniffspot has been such a helpful resource for you and your dogs while traveling across the country. Creating an easy, reliable way for dogs to safely exercise and explore — especially for pups who need extra space — is exactly why Sniffspot exists.
We also truly appreciate your recognition of the hosts who share their properties with the community. They are such an important part of what makes Sniffspot special, and we’re always excited to welcome more amazing hosts and locations to the platform.
Thank you again for being part of the Sniffspot community and for supporting our mission. We’re so happy to hear Sniffspot has made life easier for both you and your dogs!
Love it!
I've been a member of Sniffspot for 2.5 years and I have had a great experience time and time again! There are a couple of Sniffspots near me that my dog really enjoys and few places farther out that we haven't made the trek to yet.
Overall, the process of booking/billing/payments/membership are pretty simple despite the 1-star reviews complaining about billing practices (sounds like user error to me).
The hosts have amazing properties and I'm thankful they share that with the community through this app. So, I'll continue to use Sniffspot when my dog needs a break from his 'boring' home routine. Thank you for a great app!
3 May 2026
Unprompted review
Reply from sniffspot.com
Thank you so much for your thoughtful review and for being part of the Sniffspot community for the past 2.5 years!
We’re thrilled to hear that you and your dog have consistently had great experiences and found favorite spots to enjoy together. It’s wonderful to hear that the booking and membership process has felt simple and straightforward for you as well.
Our hosts truly do an amazing job creating welcoming spaces for dogs to explore, play, and break out of their routines, and feedback like yours means so much to both our team and the host community.
Thank you again for your support, your kind words, and for continuing to trust Sniffspot with your pup’s adventures!
Review
I like that I have an option to take my dog to a private yard since dog parks are not an option for my reactive dog. But I think most new people renting out their yards begin with a reasonable price the after they get some good reviews raise their hourly rates to be too expensive for me to go more than once a week. Also one renter denied me access after I gave her a 4 star review instead of 5 stars. That makes me hesitant to give anyone a review.
28 May 2026
Unprompted review
Reply from sniffspot.com
Thanks for taking the time to share your experience and feedback. We’re glad to hear that Sniffspot has provided a safe alternative to traditional dog parks for you and your reactive dog.
We also appreciate you sharing your concerns regarding pricing and the review experience. Because Sniffspots are independently hosted, hosts are able to set and adjust their own pricing over time based on demand, amenities, maintenance, and other factors. We understand, though, how frustrating it can feel when favorite spots become less affordable.
We’re especially sorry to hear about your experience after leaving a 4-star review. Guests should always feel comfortable leaving honest feedback about their visits, and we understand how that situation could make reviewing feel uncomfortable moving forward.
Feedback like this helps us continue improving the experience for both guests and hosts across the platform. We truly appreciate you being part of the Sniffspot community and taking the time to share your perspective.
I absolutely LOVE Sniffspot
I absolutely LOVE Sniffspot! As a rescue coordinator for a dog rescue, Sniffspot plays an important role in helping me evaluate and introduce a new dog to its potential adoptive family in a safe, secure, and calm environment. Sniffspot is also great when transporting dogs over long distances so you and the dog can get out and stretch your legs.
18 April 2026
Unprompted review
Reply from sniffspot.com
Thank you so much for the incredible work you do in rescue, and for sharing how Sniffspot has helped support that work.
It means so much to hear that Sniffspot has provided a safe, calm environment for introductions between rescue dogs and potential adoptive families. Creating spaces where dogs and people can connect comfortably and without unnecessary stress is exactly what we hope to support.
We also love hearing how useful Sniffspot has been during long-distance transports. Giving dogs a secure place to decompress, stretch their legs, and relax during travel can make such a difference.
Thank you again for everything you do for rescue dogs and for being part of the Sniffspot community!
WE LOVE SNIFFSPOTS!!
I don't use the subscription service so I can't speak to the reviews related to that issue, however we LOVE taking our Staffy to Sniffspots. She can be reactive so having a private place for her to run & explore is awesome. We also take advantage of these places when she is in heat so she doesn't get stir crazy for those couple weeks.
24 May 2026
Unprompted review
Reply from sniffspot.com
Thank you so much for sharing your experience! We’re thrilled to hear how much you and your Staffy enjoy Sniffspots.
Creating safe, private spaces for dogs who may be reactive or need a little extra room and freedom is exactly why Sniffspot exists. We also love hearing how helpful Sniffspot has been during heat cycles, giving dogs a chance to safely burn energy and explore without the stress of public spaces.
It means so much to hear that Sniffspot has become such a positive part of your routine. Thank you again for your kind words and for being part of the Sniffspot community!
An easy and safe alternative to dog parks
I’ve been using Sniffspot for a few years for my own dogs when we travel. It is a game-changer. I’ve also been a Sniffspot host for a few years now, and I am so happy to offer it for others to have an inexpensive way to run their dogs when they may not otherwise have the yard space or fencing. It takes away the worry of what you may encounter at a dog park. As a growing app and company, I’m sure there are growing pains and the need to try different things out, but the company has so far responded quickly to a few one-off questions and requests.
4 May 2026
Unprompted review
Reply from sniffspot.com
Thank you so much for sharing your experience and for being both a longtime guest and host in the Sniffspot community!
It means so much to hear that Sniffspot has been a game-changer for your own dogs while traveling, and we especially appreciate your perspective as a host providing safe, affordable spaces for other dogs to run and explore. Creating alternatives to traditional dog parks where dogs and their humans can feel more comfortable and relaxed is exactly what Sniffspot is all about.
We also truly appreciate your thoughtful perspective on the realities of a growing platform. Our team is always working to improve the experience for both guests and hosts, and feedback like yours helps us continue learning and growing.
Thank you again for your support, for opening your space to the community, and for being such an important part of Sniffspot!
Me and my dogs love sniffspot!
Me and my dogs love sniffspot!! I dont know what we would do without it. It's perfect to let my selective dogs run and play without worrying.
23 May 2026
Unprompted review
Reply from sniffspot.com
Thank you so much for your kind words! We’re so happy to hear that you and your dogs love Sniffspot.
Creating safe, private spaces for dogs of all personalities and comfort levels is exactly why Sniffspot exists, and it means so much to hear that it has made a difference for you and your selective dogs. Giving dogs the freedom to run, play, and explore without added stress or worry is something we care deeply about.
Thanks again for being part of the Sniffspot community and for sharing your experience with us!
We LOVE Sniffspots!
I LOVE Sniffspots. My little dog loves to run and is often seen as prey to other dogs in dog parks. I feel she is safe in a Sniffspot. I find the subscription process easy to use, I’ve cancelled and restarted my membership a couple times. We most recently used it while on a road trip, my dog loved getting out to run in the midst of a 26 hour drive.
7 May 2026
Unprompted review
Reply from sniffspot.com
Thank you so much for sharing your experience! We’re thrilled to hear that Sniffspot has helped your little dog safely enjoy the freedom to run and explore.
Creating private spaces where dogs of all sizes, personalities, and comfort levels can play without the stress of traditional dog parks is exactly why Sniffspot exists. We especially love hearing how helpful Sniffspot was during your road trip — a happy dog break during a 26-hour drive sounds like such an adventure!
We also appreciate your kind words about the membership experience. Our team works hard to make managing memberships as simple and flexible as possible.
Thanks again for being part of the Sniffspot community and for taking us along on your travels!
Has potential - individual yards vary; customer support 2 weeks behind
***I decided to update this post to comment on the fact that they had someone respond to my review IMMEDIATELY, but still haven't responded to my email regarding the fact that I was locked out of the SniffSpot I prepaid for. I'm docking a star for these misaligned priorities. Also I noticed that these reviews don't show up when you Google SniffSpot - you have to actually go looking for them. The idea of renting private yards is awesome for my dog but the execution of the company leaves a lot to be desired***
As far as the yards for rent, it depends on the individual yard. First yard I went to had a muddy spot that the host didn't warn me about and my dogs were FILTHY! The host never responded to my messages.
The 2nd and 3rd yards I went to were nice with no issues.
But the 4th yard I went to.....I was locked out. Host never mentioned that the space was locked and never gave me the code. When I contacted SniffSpot through email (no phone contact available) I got an auto reply saying they were 2 weeks behind on emails!!!
Overall this service has potential and I will wait to see if I get a credit refund for the yard I wasn't able to use
My advice is to message the host before booking, and if they don't respond, don't rent that space. The two yards that I had no issues with, both hosts responded to me, and the 2 yards I had issues with, neither host responded to me.
21 May 2026
Unprompted review
Reply from sniffspot.com
Thanks for taking the time to share your experience and feedback. We’re glad to hear you found several Sniffspots that worked well for you and your dogs, though we’re sorry some visits fell short of expectations.
Because each Sniffspot is independently hosted, experiences can vary from location to location. Hosts are expected to provide accurate information about their spaces and communicate important access details before visits, and we understand how frustrating it must have been to arrive at a locked spot without the information you needed.
We also recognize your frustration regarding support response times. Our team works hard to respond as quickly as possible, especially when time-sensitive booking issues arise, and we know delays can make situations like this even more disappointing.
We appreciate your thoughtful feedback and practical advice for other guests. Feedback like this helps us continue improving both the guest experience and host communication standards across the platform. If there are any unresolved concerns regarding your booking or refund request, please reach out to [support@sniffspot.com](mailto:support@sniffspot.com) so our team can review the account details further.
Simple and easy to use website
Simple and easy to use website. The subscription is inexpensive and I have found many wonderful, private places to let my reactive dogs enjoy some off leash fun.
15 April 2026
Unprompted review
Reply from sniffspot.com
Thank you so much for your kind words! We’re thrilled to hear that you’ve found the website simple and easy to use and that Sniffspot has helped your reactive dogs safely enjoy off-leash time.
Creating affordable access to private spaces where dogs can run, explore, and have fun without the stress of traditional dog parks is exactly why Sniffspot exists. We’re especially happy to hear you’ve discovered so many wonderful spots for your pups to enjoy.
Thanks again for being part of the Sniffspot community and for sharing your experience!
We use sniffspot weekly for our two…
We use sniffspot weekly for our two pups. We have found four that we love and visit on a rotating basis. I have had zero problems with the billing that most of these reviews are complaining about. My only complaint is that, though I've contacted customer service twice about this, the website still thinks I live 100 miles from where I actually live, and I don't seem to be in control of that. Sniffspot says they'll fix it, but it never is fixed. It's very frustrating to try to find new spots when the site doesn't know where I am.
28 May 2026
Unprompted review
Reply from sniffspot.com
Thank you for sharing your experience and for being such a regular part of the Sniffspot community! We’re so happy to hear that you and your pups have found several favorite spots to enjoy each week.
We also appreciate you calling out your experience with billing and subscriptions. We know many guests rely on Sniffspot regularly, and we work hard to make the membership experience straightforward and reliable.
At the same time, we’re sorry to hear about the ongoing location issue you’ve experienced on the website. We understand how frustrating it can be when search results are centered in the wrong area, especially when trying to discover new spots nearby. We appreciate your patience and your previous outreach to support regarding the issue.
Feedback like this helps us continue improving the platform experience, and we’d still encourage you to reach back out to support@sniffspot.com so our team can investigate the location settings on your account further.
Allows freedom with peace of mind
I have been a member of Sniffspot for a few years. Never had an issue with them. Easy to book, and easy to cancel.
Sniffspot is the only place I can take my dog out, without having to worry about a thing. In my area, we have a lot of loose dogs, and have not had good encounters with while walking my leashed dog.
Sniffspot and their hosts have been heaven sent for us. Sniffspot allows us to have the freedom with the peace of mind. It’s not only therapeutic for my dog, but myself as well!
27 May 2026
Unprompted review
Reply from sniffspot.com
Thank you so much for sharing your experience and for being part of the Sniffspot community for so many years!
We’re incredibly happy to hear that Sniffspot has provided both you and your dog with freedom and peace of mind. Creating safe, private spaces where dogs can run and explore without the stress of loose dogs or difficult encounters is exactly why Sniffspot exists.
It means so much to hear that these experiences have been therapeutic not only for your dog, but for you as well. Our hosts work hard to create welcoming spaces, and feedback like yours truly means a lot to both our team and the host community.
Thank you again for your support and for trusting Sniffspot with your pup’s adventures!
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