Snickers Direct good prices and quick dispatch. The courier service used awful. The link from their email would not allow me to nominate a safe place for the delivery. When it was delivered it stated... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordered on a next day delivery service, still not received the goods 5 days later and won't be receiving today either. Company uses Yodel who are well known for this. They are delivering to a busine... See more
The order itself was processed quickly and delivered without any issues, so I’m very satisfied with that part. However, the website could definitely be improved. It is not very easy to navigate,... See more
Dealt with this company for over 10 years Best products Best price Always let you know about your order If not in stock they keep you updated and send next day delivery Last purchase was... See more
Company details
Written by the company
The world's biggest retailer of Snickers Workwear - biggest stocks and next day delivery.
Contact info
Kent Street, BB1 1DE, Blackburn, United Kingdom
- 01254 317001
- sales@snickersdirect.co.uk
- www.snickersdirect.co.uk
3.8
Great
431 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 19% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent
I ordered these from Snickers because I first went automatically to Screwfix, which were £30 more and the delivery came next day... Which matched Screwfix! Easy to order, good communication, will definitely be looking at your website again for future requirements.
15 January 2025
Unprompted review
Great customer service
Great customer service and fast delivery, that's why I always come back when I need more trousers.
30 December 2024
Unprompted review
Under 24hrs from order to delivery
Under 24hrs from order to delivery. Excellent service
30 December 2024
Unprompted review
Shocking Company
Shocking Company, this is the second time I’ve ordered through this company and yet they are quick enough to take the money then advise me they’re out of stock. STAY AWAY FROM THIS COMPANY!!!!!!!!!
17 December 2024
Unprompted review
Reply from Snickersdirect
Requested further information in order to try and sort this our but didn't get a reply back.
Asked Trustpilot to help locate the order as we're not sure this is the correct company they're reviewing but they didn't help at all, hence this review for another company stands.
The purchase was easy
The purchase was easy. So far i’ve heard nothing about the shipping or tracking but it bas been over the Christmas holiday. Can’t wait to try these. Shipping rate to the States has held me back but this combo deal really helped. These will likely be my go to. Cheers and a Happy New Year. Michael
24 December 2024
Unprompted review
Highly recommended
Highly recommended. Very prompt postage. I had to return item on account of it being the wrong size, and refund showed in my bank account very quickly. Much appreciated!
18 December 2024
Unprompted review
Speedy delivery ordered in the…
Speedy delivery ordered in the afternoon on arrived next day
Excellent
12 December 2024
Unprompted review
Ordered the wrong trousers for my son
Ordered the wrong trousers for my son, they came on Friday and I returned them after speaking to the lovely Carol who advised me on what I did wrong😊swapped and back at my house for Wed, how wonderful is that.
Happy son, Happy life😄
6 December 2024
Unprompted review
Super fast delivery
Super fast delivery.
Perfect product.
Great service.
6 December 2024
Unprompted review
Had to send one pair back as I brought…
Had to send one pair back as I brought skinny fit, ordered another pair and whole process was very quick and contact number was also helpful
6 December 2024
Unprompted review
Fast delivery
Amazingly fast delivery and great quality comfortable trousers.
6 December 2024
Unprompted review
I order what I wanted took money then…
I order what I wanted took money then have a email saying it's out off stock not good at all and still waiting for them.
1 November 2024
Unprompted review
Reply from Snickersdirect
Hi Michael,
You ordered and paid for goods, there was a delay on them arriving at our UK warehouse so we sent you the email informing you of this delay - the original lead time given on the website was 3-5 days and this looks like it will be a couple of days longer.
I'll get this chased up on Monday and let you know more then.
I haven’t received the item
7 December 2024
Unprompted review
Reply from Snickersdirect
Hi Lauren,
The parcel was sent the same day on a next day service, we emailed you the tracking and if you login to your account you can see the tracking - you can also use the Yodel app to arrange for the parcel to be collected from a collection point.
The courier has been unable to deliver and needs more information, both us and them have been trying to contact you to sort it out. If you could use the Yodel app to help them (you'll need the tracking number in your account order history or on one of the emails) you can help them resolve it and get it delivered.
Also we're available via email sales@snickersdirect.co.uk and also via the telephone 01254 317001 to help which are the quickest way or resolving things.
Took way too long for order to be…
Took way too long for order to be received and when I asked about the order they said I’d have to pay the custom fees. Which was never said when ordering
26 November 2024
Unprompted review
Reply from Snickersdirect
Hi Eric,
You ordered from a UK site and we sadly can't control import duties which may or not be applicable depending upon your shipping address which was in this case the USA.
Poor quality zippers
I bought Snickers Allroundwork winter coat, the long version. After one season the zipper broke. They changed it free for guarantee, but the changed coat’s zipper also broke after one season and they didn’t change it anymore.
3 December 2024
Unprompted review
Reply from Snickersdirect
Hi Viktoria,
I can't find an order on our system for you, I've requested details via email.
Great service
27 November 2024
Unprompted review
Snickers direct are faultless let down by using yodel !!
Snickers direct are faultless as usual, I wouldn’t use anyone else. Just a shame they are let down by using yodel to deliver their items. My items didn’t turn up the first day as stated on the app, and on the second day the items were marked as delivered within the time slot specified but didn’t actually turn up till nearly 2 hours after.
28 November 2024
Unprompted review
Easy to order and pay online
Easy to order and pay online, super fast delivery.
25 November 2024
Unprompted review
Spoke to customer service who helped me…
Spoke to customer service who helped me with an order, even added extra to my order 2 days later
13 November 2024
Unprompted review
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