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Snickersdirect Reviews 

431
•
TrustScore 4 out of 5

3.8

Clothing Store
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Review summary

Created with AI, based on recent reviews

Considering 47 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent service, highlighting efficient processes and helpful communication regarding orders. Many people also appreciate the fast dispatch and delivery times, with items often arriving quickly. Reviewers consistently find the products to be of good quality and value, describing them as durable and suitable. However, some customers experienced significant delivery delays or issues with specific couriers. A few people also found product sizing inconsistent and encountered difficulties with returns, including charges and slow refunds. Some reviewers also noted a lack of real-time order status updates.

What people talk about most

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers praising fast and efficient... See more

Product

Users describe ambiguous interactions with product, with some praising the quality and comfort of items like... See more

Order

Consumers find order experiences to be ambiguous, with many reporting quick and efficient deliveries,... See more

Service

Reviewers highlight positive aspects of service, with many consistently praising its excellence, speed, and... See more

Quality

Customers had ambiguous experiences with quality, with many praising the excellent quality of products, such... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Snickers Direct good prices and quick dispatch. The courier service used awful. The link from their email would not allow me to nominate a safe place for the delivery. When it was delivered it stated... See more

Rated 3 out of 5 stars

Ordered on a next day delivery service, still not received the goods 5 days later and won't be receiving today either. Company uses Yodel who are well known for this. They are delivering to a busine... See more

Rated 3 out of 5 stars

The order itself was processed quickly and delivered without any issues, so I’m very satisfied with that part. However, the website could definitely be improved. It is not very easy to navigate,... See more

Rated 5 out of 5 stars

Dealt with this company for over 10 years Best products Best price Always let you know about your order If not in stock they keep you updated and send next day delivery Last purchase was... See more

Company details

  1. Clothing Store

Written by the company

The world's biggest retailer of Snickers Workwear - biggest stocks and next day delivery.

Contact info

3.8

Great

TrustScore 4 out of 5

431 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(431)

89 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 2 out of 5 stars

Out of stock

Ordered trousers online only to get a email 15 minutes later saying out of stock. Tried two types and two different lengths which said were available online to replace the ones ordered. 20 minutes of emails and none in stock.
Got a refund no problem but the fact I’m ordering goods online when not available is very frustrating especially when you need them in a hurry.

27 August 2024
Unprompted review
Rated 3 out of 5 stars

The product is amazing, delivery not so much

The product it's self is amazing and exactly what I wanted, the delivery time frame advertised on the website couldn't of been further from that. I ordered within the time advertised on the site banner and paid for the courier next day option but didn't receive them for 4 days

27 July 2024
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Terrible customer service, no flexibility or help at all.

Asked if they could use another carrier in discrete packaging, they said no. You can't put it in a box or hide the Snickers related packaging at least, no.

This review isn't fake and i am verified. Snickers Direct's response is an out right lie.

22 July 2024
Unprompted review
Snickersdirect logo

Reply from Snickersdirect

Requested information on this order but received a fake vulgar email and telephone number as 0123456789. Not sure why Trustpilot have left this review on as it's fake.

Rated 3 out of 5 stars

The delivery was quick

The delivery was quick, the price of the shorts are expensive so I thought I would have had least had free delivery,

I bought a size 34 , which are very tight around my waist, any other short / trousers would fit me so make sure you buy a size above what you want , other then that fantastic pair of shorts

24 July 2024
Unprompted review
Rated 4 out of 5 stars

not an Irish site.

You gave the impression that the site was an Irish site, so imagine my surprise when I had to pay a further €13 in customs charges. Aside from that the braces are good quality and work very well.

5 July 2024
Unprompted review

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