Snap Fitness Reviews 55

Terrible experience with anrmadle snap fitness and their management. Would not recommend! Had to leave Australia due to an immediate family member passing away which was hard enough and was hounded with emails and calls about trying to take payment daily for the gym when we were no longer attending and paid up until we left!! Upon this they told us we had to email and pay a 30 day cancellation fee which was not discussed when joining just sneaked into the contract and not discussed with us when we specifically told them in advance we were leaving. They then threatened us with a debt collection agency!! We paid it in the end as it’s been hard enough without harassment off a gym we’re no longer attending and haven’t done for 2 months. Deeply upsetting and appalling customer service from both owner and manager. Not only this! Upon going through old statements I found they had upped the price without informing me telling me it might be in the Junk mail!! Highly unprofessional and poorly run. Would definitely go elsewhere.

Cancelling their membership is difficult, with lots of hassle and extra fees

I barely write reviews but i had to do one for this gym as in this snapfitness sometimes there's no music, just people blaring tiktoks and their own music out loud on their phones, especially at night, groups of people with their shirts off walking around, equipment left in mess everywhere, can barely get a chance to use it, and important machines not working, taking so long to fix. One good thing i personally noticed is the staff are always very helpful and very friendly! However due to the above reasons I would not recommend for serious gym goers.

Had to freeze membership for health reasons, stating until further notice, but Snapfitness Whitley Bay automatically resumed it at the end of their period without any notification. Money taken out straight away (feel like they tricked me). They refused to refund it even if I'm unable to use the gym. Cancelled membership and will sign up elsewhere when back.

A great inside gym with great equipment BUT DONT BE FOOLED!
Their policy to cancel a membership, even though I selected monthly payments, they want a minimum of a months notice and when you give them a months notice they still proceed to take money from your account. I called them no answer, emailed them, answer after one months and even tried entering the gym but could not get it because my card didn’t work (Card beeps red, Not Green). And no staff there even in staff hours. They are in the category of scammers and trick you into not leaving. Must say worse gym I’ve ever been to in that perspective.

Snap fitness elephant and castle

Avoid , Avoid . This gym

I have cancell my membership

I had to call three times to get a simple answer. Poorly manager comunication and information done several email Very unprofessional staff".
The Manager has not being training to run a gym , so be aware when u cancelling ur membership
So u don’t get scam two

Its disappointed with how manager handled my cancelling
And unhelpful situation

They charged me a full three month's fee even though i cancell please be aware I wouldn’t like other to experience this behaved up and poorly managed .

I had look for few reviews and they done it to other members the same thing ,

Be aware ,

The gym
Crowdedness and Poor Atmosphere Absolutely packed after 6PM. As is very small You have to wait 15 minutes for a squat rack. It's impossible to get a full workout as is poorly managed

People leave weights everywhere and the staff doesn't care."

Too noisy, music is blaring, and the staff are more interested in talking to each other than helping members." 
As not being manage properly

You have 3 other gym near within 5 min in between of each other

Cheaper
Pofesional
Bigger gym
Very clean.
Fun

And very well managed

Advoid. This gym

Elephant and castle

I do prefer this gym to others in my local area, the atmosphere is great and staff are friendly.

Given 3 stars as I wish they offered more classes before/after the 'normal work day' as it is impossible to attend the day time ones, and there aren't many early morning or evening classes and the ones that are on book up straight away.

This review is for Snap Fitness in Maddingley, Victoria. It's a relatively new gym, the staff and facilities are excellent and well maintained. The customer service is amazing, with a personal touch from the manager who really seems to take the time to get to know the members. It's a little bit of a small space, sometimes when it's busy there's some lag to use a specific machine. Given how they've managed the small space - it's not a big deal to have to wait. I've trained there for around 8 months and have been getting good results.

I've been training at Snap Fitness Rangiora for a few years now and absolutely love it. The gear is top quality as are the staff. Definitely the best gym in North Canterbury.

I’ve been training at Snap Fitness Kaiapoi for a while now and I love it here. The team are always friendly and supportive, making you feel welcome no matter your fitness level. The gym is clean and well-maintained, with a solid range of equipment that suits most workout needs. I also appreciate that it’s not too crowded, so I can get my workouts done comfortably. Highly recommend it if you want a community focused gym with a great atmosphere!

I am writing this to warn others about the difficult cancellation process at Snap Fitness Chippenham. After being a loyal member for over three years, I sustained an injury that left me unable to train. My partner attempted to cancel on my behalf using their online form, providing all my details in good faith.

Instead of a smooth exit, we were met with a rigid "local gym only" cancellation policy that seems designed to act as a barrier. Despite our clear notification of intent to cancel, a subsequent payment was taken, forcing us to cancel the Direct Debit.

The result? Constant harassment. After years of reliable payments, I am now being pursued for £92 through a barrage of emails, letters, and phone calls.

I previously held a membership with PureGym, where the cancellation was handled instantly via their app without any "tail-end" charges or grief. Snap Fitness, by comparison, has shown zero flexibility or empathy regarding my medical situation.

It is disappointing that a three-year relationship is being discarded over a disputed 90-day window and a clunky administrative process. I am currently seeking legal advice regarding the persistent contact. Prospective members should be aware: they make it very easy to join, but incredibly difficult—and stressful—to leave.

I m so mad right now, snap fitness Birkenhead, I signed up under Fitness passport, tried to cancel, apparently it was cheap to sign up under them, but guess what, they decided to take $175 in my account, while working hard for them sitting in the office and make money. No wonder people don’t go to the gym. Let do it in the lounge. I hope my money is going to charity. I m so mad and regret to join. All the best

Place doesn’t even accept cash on hand for people who want to do a day pass. Stupid

The review is related to Whitstable. I was going to cancel my subscription because a move fell through. I was offered a 3-month freeze on payments, which I accepted. Money was then taken out of my account the next month. I have used Herne Bay and Swanscombe Snap fineness gyms, and this one is far the worst on management grounds

Fab gym at parr bridge really great experience, staff friendly and helpful, brilliant range of classes, Brad great instructor!

Snap Fitness (Parr Bridge). The gym equipment is always tidy and clean. The staff at the desk always welcome you through the door with a hello and a smile! Some of my favourite classes that they offer are S7 Strong with Shay & Ride with Blake☺️ A great gym all round!

Chloe Chester

Bogalusa, LA snap fitness has plenty of equipment to work out with, they won’t maintain it though. Equipment is falling apart and place is not kept clean. They also won’t enforce re rack rules. If you go in the morning, equipment and weights are scattered everywhere. If they open another gym in this area I am done with snap fitness

I was going to spare them this review, but they just emailed me requesting one, so they are literally asking for it.
Being a busy professional and having little time to spare, I often simply choose the gym closest to me wherever I live, and that’s why I persisted with this dreadful gym for the past two years until I’d had enough last week and decided to join a well-known gym franchise further out of town, disregarding the commute, which is absolutely fantastic.
To break it down:
Snapftiness Peterborough combines being a TINY gym with a model of: “get as many people through the door as possible until the place is crammed and show 0 interest in whether anyone can actually exercise because all we care about is coin.” I suspect this is their policy and not the staff’s fault, but every time I report any of the issues below, the staff do nothing about it.
There is no induction or interest to teach any of the many members lacking common sense or courtesy, some basic gym (or human) etiquette, i.e. when the gym is super busy, you a) don’t hog 2 or THREE (!) different machines or pieces of equipment for SUPERSETS, b) you don’t hog even 1 piece of equipment for hours on end to do 1 million sets of the same exercise, c) you don’t bring 5 of your mates so you can rotate around the same rack for 3 h blocking anyone else from using it, d) you don’t interrupt someone lifting heavy and/or pushing to failure to ask them how many sets they have left, e) you don’t loiter on your phone or chit chat with your mates, delaying people who are there TO ACTUALLY EXERCISE, f) you do NOT need to block others from using equipment that does not move, so you can lift dumbbells in front of the mirror. No, you're not impressing anyone, not even your mother, g) similarly, you do NOT hog machines or the water fountain so you can stand there every 5 seconds and stare at or touch up your hair. GO TO YOUR BARBER.
On the other hand, when the gym is EMPTY, you DO NOT need to use the ONE piece of equipment I am using at the time. There is an ENTIRE EMPTY GYM for you to choose something else from. You are NOT a pre-competition body builder that ABSOLUTELY needs that one piece of machinery to do an exercise that you can do with 10 others that stand empty. Once again, no one cares about your hair. Not even the mirror.
To sum up, it’s impossible to do a serious workout there.
But there are many other reasons:
1)The top floor has not been properly ventilated in the last 2 years. They keep saying they’re going to fix it but they never do. It REEKS and it's as hot as an oven. On top of that many members never shower, and stink. It’s actually hard to breathe in there. On the other hand, recently a member of staff gave an elderly female member of the gym an air freshener and she decided to start spraying indiscriminately at our faces!!!
2)The equipment is old, tired, torn, rusty, barely functioning, falling apart. There is little variety in terms of what you can do, and the absolute number of machines, free weights, benches etc. is extremely limited. Furthermore, for some reason members are in the habit of leaving dirty paper towels in cup holders, which I have never seen before in any other gym in my life.
3)The “changing room” is tiny. There is barely enough space to stand for 10 seconds so you can take your backpack off. Supposedly you are not allowed to change in there, as it’s mixed, and there are smaller changing rooms. However, no one enforces that. In fact, there are many delusional members who think they are body builders and regularly strip, even on the gym floor to impress (yet again) no one and stare at themselves in the mirror. The toilets are often dirty. The middle of the room is often soiled with various powders the aforementioned delusional members / in cels snort in their failed efforts to make themselves… taller. Many lockers don’t lock or their doors are falling apart.
The only reason this place is surviving is that far better gyms are way out of town. If a single decent gym opened in the centre of town, this place would go bankrupt in a week, and I sincerely hope that happens as they 100% deserve it.

Update: The owner of this sad establishment decided to respond with lies and personal insults to this review, which is more evidence of their professionalism. I could not respond on the other platform due to the character limit, so I will do it here. I never shouted at any member of staff. That is pure fiction. The only reason they came up with this is that they can't actually dispute anything I say, in fact they condone it.

Joined up at Snap Fitness not long ago and I’m keen as on it. The gear’s modern and there’s plenty of machines so you’re not stuck waiting around.

Snap Fitness The Palms Christchurch New Zealand.
I absolutely LOVE this gym! The positive vibe, lovely staff, friendly members, the weight lifting equipment, the huge windows that makes the floor space so light and bright.
I have been to many gyms over the years, but this is by far my favourite.