The Professional Snagging Company Reviews 125

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, friendly, and knowledgeable, often highlighting their thoroughness and attention to detail. Many people appreciate the efficiency and ease of the service, noting that the process was smooth from start to finish. Consumers frequently mention the value of the detailed reports provided, which offer peace of mind and help in addressing issues with builders. Reviewers also commend the staff for their ability to explain findings clearly and answer questions effectively.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, knowledge, and... See more

Service

Users describe positive interactions with service, highlighting its efficiency, professionalism, and... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently report great experiences,... See more

Based on these reviews

Rated 5 out of 5 stars

I had an amazing experience, they offered me convenient time despite being relatively close of my completion date. When I arrived, Tony had already done one the outside of the address. They were effic... See more

Company replied

Rated 5 out of 5 stars

Great experience with the company. The booking system is easy to use, customer support is responsive and helpful. Inspector Rory is flexible and arrive early. He is doing the job professionally and... See more

Company replied

Rated 5 out of 5 stars

I booked with the professional snagging company after my previous snagger didn’t respond. I booked an appointment within 2 days after a phone call with them. They were very helpful, answered my questi... See more

Company replied

Rated 5 out of 5 stars

Really thorough snags completed, friendly and caring. Didn't rush, took appropriate amount of time and spoke to the site manager in a professional way when finding issues. Thankfully minimal issues fo... See more

Company replied


Company details

  1. Building Inspector

Written by the company

We offer industry leading prices and unrivalled customer service across England and Wales. As a fully independent company we are not associated with any house builder, warranty provider or developer. We work solely for you. Our eye for detail and years of experience in the construction industry means we know all the tricks of the trade and will find those snags that you might not know to look for. We will produce the comprehensive snagging list you need. Having completed thousands of snagging inspections for clients across the country, covering a wide range of developers. We produce detailed and extensive snagging survey with fully annotated pictures and descriptions of each snag within 48 hours of our inspection. For information about our snagging surveys and to understand the snagging process contact us today.


Contact info

4.9

Excellent

TrustScore 5 out of 5

125 reviews

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Rated 5 out of 5 stars

Fantastic service

Fantastic service, picked up things I never would of thought of

12 March 2026
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Reply from The Professional Snagging Company

Thank you for the five star review Mark 😊 Best wishes, Team PSC

Rated 5 out of 5 stars

Excellent company from admin to…

Excellent company from admin to snagging professional polite friendly and Tom was outstanding at his job true professional

9 March 2026
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Reply from The Professional Snagging Company

Hi Neil, thank you for your fantastic review. We will be sure to share it with Tom and the wider team. Best wishes, Team PSC

Rated 5 out of 5 stars

First class snagging

Good communication from the start. Our snagger, John Corbey was excellent. Very professional, spent a long time inspecting every inch of our newbuild and was full of useful and interesting information. We would not hesitate to recommend him or the company and in fact we already have done!

11 February 2026
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Reply from The Professional Snagging Company

Thank you for the fantastic review! We’re delighted to hear that John’s thorough, professional approach stood out. It’s great to know you’ve already recommended us; that means a great deal. Congratulations again on your new home Team PSC

Rated 5 out of 5 stars

Rory was amazing in helping us with the…

Rory was amazing in helping us with the snagging for our plot . Very professional throughout and also made sure that all my queries were attended to. .10/10 service and highly recommend

26 January 2026
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Reply from The Professional Snagging Company

Thank you for the great feedback! We’re so pleased Rory provided such professional support and made sure all your questions were covered. A 10/10 rating and recommendation means a lot - thank you for choosing PSC!

Rated 5 out of 5 stars

Excellent Post‑Completion Snagging Inspection

I had an excellent experience with The Professional Snagging Company during my post‑completion inspection. Mark, the inspector, arrived on time, was professional, and took his time with every detail. The final report was comprehensive. I would highly recommend their services to anyone buying a new‑build property

29 December 2025
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Reply from The Professional Snagging Company

Thank you for the great review! We’re pleased to hear Mark’s punctual, thorough, and professional approach made a positive difference. So pleased we could help with your new home. Best wishes, Team PSC

Rated 5 out of 5 stars

We recently had a post-completion…

We recently had a post-completion snagging inspection. Rory was really impressive and has sharp eyes. He clearly explains to us his findings. Will definitely recommend this company’s service to anyone looking for a snagging inspection.

26 December 2025
Unprompted review
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Reply from The Professional Snagging Company

Hi Moniena, thank you for taking the time to leave such a fantastic review. Rory really is excellent. We have passed on your kind words to him as well. Best wishes, Team PSC

Rated 5 out of 5 stars

Very professional company

Very professional company, helpful, easy to book and competitive price for an amazing survey.
Graham, the surveyor, was top, very experienced and with an eye for details, he explained the reasons for every issue he found, how it should have been done and how to approach the builder to fix it.
Very happy with the service, I truly recommend them and I will book them again to reinspect my property after the builder fixes the issues Graham spotted in his report.

8 November 2025
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Reply from The Professional Snagging Company

Hi Jeronimo, thank you so much for a great review. We are so pleased we could help with your new home. We will be sure to pass on your kind words to Graham too. Best wishes Team PSC

Rated 5 out of 5 stars

Very good service

Very good service. John was excellent, very professional.

13 November 2025
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Reply from The Professional Snagging Company

HI Caroline, thank you for the five star review 😊We will be sure to share your kind words with John. Best wishes, Team PSC

Rated 5 out of 5 stars

Great experience with The Professional Snagging

Great experience with the company. The booking system is easy to use, customer support is responsive and helpful. Inspector Rory is flexible and arrive early. He is doing the job professionally and timely. The report is prepared in high quality with great details while still able to deliver in hours after the job done per my request to catch up follow up schedule. I would highly recommend them.

4 November 2025
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Reply from The Professional Snagging Company

Thank you for the brilliant review! We’re so glad you found the booking process simple and our team responsive. It’s great to hear about Rory’s flexibility and professionalism. We really appreciate your recommendation! Best wishes, Team PSC

Rated 5 out of 5 stars

Great experience with this company

Great experience with this company. Rory was superb at identifying issues and potential issues with my new house. Super fast turnaround of documentation as well. Flawless in my opinion and my standards are high.

7 November 2025
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Reply from The Professional Snagging Company

Thank you for the fantastic feedback! We’re thrilled to hear Rory exceeded your expectations and that you were impressed with the quick turnaround. Your kind words mean a lot to us. Best wishes Team PSC

Rated 5 out of 5 stars

I had an amazing experience

I had an amazing experience, they offered me convenient time despite being relatively close of my completion date. When I arrived, Tony had already done one the outside of the address. They were efficient and efficacious, I felt they were thorough but didn’t take any longer than needed. Tony went above and beyond. They told me I would receive the report within 48 hours, yet I was lucky enough to only wait 24! I would highly recommend them

22 October 2025
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Reply from The Professional Snagging Company

Thank you so much for sharing your experience! We’re delighted we could accommodate you at short notice and that Tony’s efficiency and thoroughness made such a great impression. We really appreciate your kind words and recommendation—thank you for trusting PSC with your inspection!

Rated 5 out of 5 stars

Graham Guppy is the best

Had a post completion snagging done by Graham Guppy, he was extremely thorough and had great attention to all details, definitely recommend and also would do a pre completion survey to not have any surprises we had. He also was very personable and supportive on my endless questions!

26 September 2025
Unprompted review
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Reply from The Professional Snagging Company

Had a post completion snagging done by Graham Guppy, he was extremely thorough and had great attention to all details, definitely recommend and also would do a pre completion survey to not have any surprises we had. He also was very personable and supportive on my endless questions! Best wishes, Team PSC

Rated 5 out of 5 stars

I had Outstanding Snagging Service – Thorough, Fast, and Reliablea great experience with The…

I had a great experience with The Professional Snagging Company. From start to finish, the service was efficient, professional, and very thorough. The report I received was extremely detailed, clearly highlighting all the issues – both big and small – which was exactly what I needed. The turnaround time was impressively quick too.

Cheree was really helpful throughout the booking process, as were the rest of the team. Rory, who carried out the survey, was excellent – he went above and beyond, and his attention to detail was second to none. The optional drone inspection was well worth it, as it revealed problems with the guttering that wouldn’t have been visible otherwise.

I highly recommend their service to anyone buying a new build – especially if you're looking for a company that’s professional, nationwide, and cares about getting things right.

22 September 2025
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Reply from The Professional Snagging Company

Thank you so much for taking the time to share such detailed feedback! We’re delighted to hear you had such a positive experience from start to finish. It’s great to know Cheree and the team made the booking process smooth, and that Rory’s thorough approach, along with the drone inspection, gave you confidence and uncovered those hidden issues. We pride ourselves on delivering detailed reports quickly, so we’re glad this added value for you. Your kind words and recommendation really mean a lot to us, and we’re thrilled we could support you in your new build journey.

Best wishes,
Team PSC

Rated 5 out of 5 stars

Very Knowledgeable

Very professional, very courteous. But most importantly, very knowledgeable. Did an absolutely terrific job of finding all the issues, most of which we hadn’t seen ourselves. Thoroughly recommended.

1 October 2025
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Reply from The Professional Snagging Company

Hi Nick, thanks so much for your kind words! We’re really glad you felt looked after and that we could spot those hidden issues for you. It means a lot that you’d recommend us—really appreciate the support! Best wishes, Team PSC

Rated 5 out of 5 stars

Spotted what I didn't

Spotted what I didn't. Very thorough job and detailed report.

10 September 2025
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Reply from The Professional Snagging Company

Hi Gian, thank you very much for the five star review! Best wishes, Team PSC

Rated 5 out of 5 stars

Peace of mind for our new home

I first contacted the team last thing on a Friday afternoon before a bank holiday weekend when everyone probably wants to be heading home - but they took the time to go through things with me over the phone and explain their different services, so that made a great first impression.

The online booking system was easy to use, the report was clear and easy to understand and they turned it around within 24 hours as well.

Our site team have been happy with the report as well as it makes their life easy when working through the snags as they have a ready made list now!

3 September 2025
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Reply from The Professional Snagging Company

Hello and thank you for the fantastic review! We’re so pleased our team could make a great first impression and that the whole process was smooth and efficient. We are also delighted the builders also found the report helpful. Best wishes, Team PSC

Rated 5 out of 5 stars

Very thorough survey

The guy was friendly and knowledgeable and the report was meticulously thorough. Couldn't ask for more.

12 August 2025
Unprompted review
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Reply from The Professional Snagging Company

Hi Adam, thank you so very much for taking the time to leave us a fantastic review. We will be sure to share with Graham as well. Best wishes, Team PSC

Rated 5 out of 5 stars

Snagging experience - Graham Guppy

We had a great experience. The customer service was amazing and our inspector Graham Guppy was incredible. His eye for detail and friendly behavior is what made us so comfortable, noticing things we didn't even realize were snags. We would highly recommend Graham Guppy as an inspector.

19 August 2025
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Reply from The Professional Snagging Company

Thank you for the wonderful review! We’re delighted to hear Graham’s attention to detail and friendly approach made you feel comfortable and confident. He’ll be so pleased with your kind words. We really appreciate the recommendation! Best wishes, Team PSC

Rated 5 out of 5 stars

Snagging Report at New Build

My partner and I recently had a snagging survey done, and we couldn't be happier with the service. The snagger was very friendly, knowledgeable, and took the time to answer all of our questions. He was extremely thorough, explained what was in "tolerance", and we feel confident in the detailed report he provided. The whole process has been easy and efficient for us. Thank you, Stuart and team.

5 August 2025
Unprompted review
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Reply from The Professional Snagging Company

Thank you for your fantastic feedback! We’re so pleased Stuart made the process easy and informative, and that the report has given you confidence moving forward. Your kind words mean a lot to the whole team! Congratulations again on your new home 😊 Team PSC

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