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Rated 5 out of 5 stars

Mihai was incredibly helpful. We were quoted 30mins and he showed up in only 20mins. He was unable to open the door because it was faulty and not operating, and so he walked us calmly through our othe... See more

Rated 5 out of 5 stars

Mihai came perfectly on time (even after I rearranged multiple times!) and explained all of my options to me, being very transparent about the pricing and benefits of each option. He carried out... See more

Rated 5 out of 5 stars

I could not speak more highly of this company. Within less than 10 minutes we had a locksmith at our door, and the wonderful Mihai was amazing, getting us back into our home safely and going above and... See more

Company replied

Rated 5 out of 5 stars

Amazing service - Simon was called out by my dad after my son got stuck in a locked bathroom. Simon arrived very quickly after being called out on a Saturday night after 9pm and managed to unlock the... See more

Company details

  1. Emergency Locksmith Service

Written by the company

SMS locksmiths have years of experience in providing fast and efficient locksmith services. We will send a fully trained and equipped emergency locksmith in South West & now West London to sort out your lock problems. We deal with emergency calls at any time of day and night and we are available to give you free advice and estimates on the phone 24/7. We also aim to arrive at your door within 30 minutes or less. We'll even give you advice over the phone free, just call, we're happy to help. Our emergency locksmith in Clapham will use the latest state-of-the-art tools to operate. We will carefully repair or replace your mortice locks, rim Locks, UPVC mechanism, euro cylinders, window locks, safe locks and many more.. A list of our services and some products we supply. Our locksmiths are fully stocked and we have a local stock so the local locksmith can complete the job within the hour 9 times out of 10. - Non destructive entry - Door locks Supplied & fitted - After burglary repairs - Residential & Commercial - Door refurbishment & carpentry - Fully insured services - Lock opening & Lockouts - Home insurance advice - BS grade locks - Door locks - Supplied & fitted - Internal door locks - Re-key service - Restricted key zones - Fully insured services - Free estimates & advice - Key-holding services - Master-key service - Lock opening & Lockouts - Handles & Door furniture - No fix no Fee - Lock opening & Lockouts - Locks Supplied & fitted - After burglary repairs - Residential & Commercial - Lock changes and installations - High security lock entry - Fast, friendly, local service - Home insurance & security advice - Bicycle Locks


Contact info

4.8

Excellent

TrustScore 5 out of 5

43 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Amin did a great job

Amin fitted a secure key box - he worked ahead of schedule, communicated really well through the process and did a great job

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service - Simon was called out by my dad after my son got stuck in a locked bathroom. Simon arrived very quickly after being called out on a Saturday night after 9pm and managed to unlock the door. My dad couldn’t speak highly enough of the service and quick response time.

11 October 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience - really quick call out (30 minutes). Excellent service from Mikhail. Avoided breaking the lock, as he was able to retrieve keys from table through the letter box with a magnet. Also sorted a couple of other lock issues inside. Very fair price. Nice man.

14 April 2025
Unprompted review
Rated 5 out of 5 stars

highly recommend!

Mihai came perfectly on time (even after I rearranged multiple times!) and explained all of my options to me, being very transparent about the pricing and benefits of each option.

He carried out the work quickly,, was very personable and tidied up after himself. My lock now works perfectly.

Couldn’t recommend enough.

10 February 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic work with great advice

Fantastic work by the locksmith who made quick work of getting us back into our property, as well as providing great advice on how to keep our house more secure in the future! Excellent job.

2 December 2024
Unprompted review
Rated 5 out of 5 stars

Mihai was incredibly helpful

Mihai was incredibly helpful. We were quoted 30mins and he showed up in only 20mins. He was unable to open the door because it was faulty and not operating, and so he walked us calmly through our other options. Unfortunately, we had no window access or access through neighbors' flats, so our only option was to drill out the lock. He helped to describe why the lock was faulty and what the issues were, and then to suggest alternatives. SMS gave us the documentation we needed to show the landlord we had done our due diligence.

30 December 2023
Unprompted review
Rated 5 out of 5 stars

Excellent locksmith and fast arrival time

Mihai was so helpful. Locked ourselves out late in the evening. Mihai arrived within 20 minutes and talked us through our options. He was really helpful and replaced the lock in under half an hour. Gave us a really reasonable price for a big job.

11 December 2023
Unprompted review
Rated 5 out of 5 stars

George was extremely helpful and…

George was extremely helpful and completed a difficult lock fitting on the same day.

18 April 2023
Unprompted review
SMS locksmiths logo

Reply from SMS locksmiths

Hi Catherine,
Thank you for taking the tie to leave such a positive review. Each and every review go a long way for a genuine local locksmith company.
Thanks for using our business
Always happy to help
SMS Locksmits

Rated 5 out of 5 stars

Fantastic, prompt service read the amazing reviews

I read the amazing reviews
So decided to call. No disappointment, George arrived, was on time, got straight to the job and completed quickly. All good and all in working order 👍 . Would definitely recommend.

25 March 2023
Unprompted review
SMS locksmiths logo

Reply from SMS locksmiths

Hi Sarah,
Thank you for taking the time to leave such a positive and detailed review. It goes a long way for a local locksmith company.
Always happy to help
SMS Locksmiths

Rated 5 out of 5 stars

Great experience

Great experience - Saturday morning, locked out with small child and dog. Came in 30 mins and gave regular updates on location. Opened door quickly with no damage to lock and competitive price. Highly recommend

25 February 2023
Unprompted review
SMS locksmiths logo

Reply from SMS locksmiths

Hi,
Thank you or taking the time to leave a positive review and thank you for using our business.
We are glad we have managed to provide a quick and easy lockout service to you and your family.
Always happy to help
SMS Locksmiths

Rated 1 out of 5 stars

George charged me 120 pounds only to…

George charged me 120 pounds only to just jam the door open in a second, just because of the date being during the winter holiday. I’m a student who isn’t financially well off and I feel scammed

29 December 2022
Unprompted review
SMS locksmiths logo

Reply from SMS locksmiths

Hi Sena,
Thank you for leaving a review.

As we are in London, gaining access to a high security lock will cost you around £120, these are standard prices.
As we have images of each job we can confirm you had a high security lock that George opened.
In this case, George did not charge a holiday premium, only our regular pricing for opening a high security lock without damaging it.
We pride ourselves in attempting NDE on every job we attend and are glad George succeeded in the case of your lock.
We are not happy that the price of the job didn't work for you, we never force anyone to use our services and always advise prices before starting the job commitment free.

This allows anyone who doesn't have the budget to use our services to try another more affordable service.
Next time, please advise that the price doesn't work for you and stop the job. This saves us from a bad review and you potentially from breaking the bank. Our locksmiths are happy to cancel a job and walk away, rather than leave a customer unhappy with our services.
Always happy to help
SMS Locksmiths

Rated 5 out of 5 stars

Locked out of my house

Locked out of my house, called SMS and George was here within 45 mins. Was quick, efficient and clear with what needed doing - took all the stress out of being locked out. Would recommend.

18 November 2022
Unprompted review
SMS locksmiths logo

Reply from SMS locksmiths

Hi Toby,
Thank you for taking the time to leave a positive and detailed review, it goes a long way for a genuine local locksmith company.
Always happy to help
SMS Locksmiths

Rated 1 out of 5 stars

Do not trust authenticity of products

I do not trust this business and would never use again. I was burgled and needed to have my door locks changed. George claimed he fitted British Standard Insurance Approved locks. One of the locks is now jammed and I have since found out it is a cheap imitation.

1 June 2022
Unprompted review
SMS locksmiths logo

Reply from SMS locksmiths

Hi Des,
As we do not have a registered after burglary job in our system we must assume this is a mistake.
We do not stock "cheap imitation" products, all our products are branded.

Please contact out offices if this is a real review and we will be happy to assist. We stand by our 1 year warranty 100%.

Rated 5 out of 5 stars

Outstanding service

Outstanding service. Arrived 30 minutes after my call and fixed the problem within a further 30 minutes. Helpful and polite, with a reasonable charge. Thank you Mihai.

11 October 2022
Unprompted review
Rated 5 out of 5 stars

George came in under 15 minutes

George came in under 15 minutes. Fast service!!! And a new working lock

10 June 2022
Unprompted review
SMS locksmiths logo

Reply from SMS locksmiths

Hi Ben,
George will be thrilled to hear these positive remarks, thank you for taking the time to leave a good review. We always aim to provide a speedy and efficient locksmith service.
Happy to help
SMS Locksmith services

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