Products as described. They did forget my order and, I messaged after 1 month of not receiving any update. They swiftly got my items in the mail that day and I received them within 3 days, so all was... See more
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Review summary
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The product was exactly what i wanted & expected. I was disappointment I couldn't buy more of it. Also I didn't expect the postage to be the same price as the product and I live in Bulleen Vic (Metro)... See more
Product is always dated well in advance and packed to avoid crushing etc. It gets dispatched quickly and efficiently BUT then after sale falls down with it taking a week or more to be delivered under... See more
The overall experience was good. but hard to track my delivery didn't expect it arrived quickly. it better to have delivery tracking so we can manage to receive delivery while courier arrives. Thanks... See more
Company details
Written by the company
Smooth Sales is an online store dedicated to bringing you great deals every day. Shop thousands of products from our easy-to-use website, where everything is shipped from our Australian warehouse. That means there are no long waits for your orders to arrive! We're 100% Australian-owned and operated and pride ourselves on outstanding customer service and support.
Contact info
29 Levanswell Road, 3189, Moorabbin, Australia
- info@smoothsales.com.au
- www.smoothsales.com.au
4.1
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 2% of negative reviews
Typically replies within 24 hours
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BIGEST WASTE OF MONEY
BIGEST WASTE OF MONEY BOARDS FOR LOWER SHEVLES TO BIG ASSEMBLED THE DRAW TRIED FITTING IT TO THE BENCH HOLES WOULDN'T LINE UP BOARDS CHIP OR BREAK EASY
2 September 2025
Easy to deal with prompt delivery
2 September 2025
Very satisfied
At first wasn’t sure if smooth sales was a legit company but took a punt. My purchase was under half the price of anywhere else, came quick, well packaged & good. Highly recommend Smooth Sales, I will certainly purchase again.
20 August 2025
Haven't received my order
It's been 3 weeks since I placed my order. It has not been shipped and my emails have not been responded to. Will I even receive my items? Who knows, not recommended at this stage.
11 September 2025
Unprompted review
super easy to order from
21 August 2025
Purple
Both products, shampoo & conditioner excellent. Delivery company a nightmare, finally got my products, after many emails, messages & phone calls. Always said attempted delivery, somebody was always home. Never rang the buzzer.
15 August 2025
I was very happy with the products I…that I bought & will definitely be ordering again in the future.
I was very happy with the products I received. The service was great & I received my items in a very timely manner. I would be happy to order with this company again:)
4 August 2025
Smooth Sales went above and beyond to…
Smooth Sales went above and beyond to ensure we received our skateboard in the needed timeframe, when there was a hiccup with the first item ordered. excellent customer service.
12 August 2025
Got exactly what I ordered and in a…
Got exactly what I ordered and in a couple of days.
12 August 2025
I liked the way the product was packed
I liked the way the product was packed. However, I didn't like the fact that I had to keep calling to find out when my items would be delivered. in saying that, once I received the tracking, communication was much better. Delivery person was very helpful
6 August 2025
Ghosted me on return of faulty lamp
Order arrived on time as expected. Unfortunately only 9 out of the 10 smart lamps purchased worked. One did not light up or communicate withe the Phillips Hue APP. I emailed smoothsales three times seeking advice on how to return the faulty lamp with zero response over a 3 week period. I even called their :(03) 8529 3914 number and it just rang out not even the facility to leave a message. I have now had raise a dispute with PayPal to attempt to resolve the matter.
1 August 2025
Unprompted review
Came as ordered and in good time
30 July 2025
Quick reliable transaction with my…
Quick reliable transaction with my sound equipment arriving in tact. Happy.
15 July 2025
I didn’t receive my correct order I was…
I didn’t receive my correct order I was suppose to receive a 4 pack of Marshall key ring Jack plug only received one. I have also emailed at info.. and have not had a reply. Disappointing
7 August 2025
Unprompted review
Good value, great price, prompt delivery!
I ordered a cosmetic product which was unavailable in most other websites, and when they were available, the price difference was too great. I was very relieved to find the product and also get a great price. Unfortunately, there was a limit of 2 per customer, so I could not get any more.., but I would have loved to get 10 of them . Delivery was prompt, and overall, I am a happy customer . 👍
10 July 2025
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