Smart Training and Recruitment Reviews 29

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

From the start of my apprenticeship all members of CMI were welcoming and friendly. My assigned tutor was Cindy Clarke and well, she was just amazing. Thorough support and guidance throughout my journ... See more

Rated 5 out of 5 stars

A first class team at Smart Training. Mick was a great tutor and a steady support for me during my Improvement Practitioner course. I would highly recommend Smart.

Rated 4 out of 5 stars

When I first started I had an awful experience with my tutor, I even withdrew from the course. However, this was fully turned around when I had my tutor Lindsey, she was absolutely amazing. She... See more

Rated 5 out of 5 stars

I would highly recommend Smart Training to anyone looking to develop their skills professionally. Thank you to Smart Training for providing high quality training experience and especial... See more

Company details

  1. Apprenticeship Center

Written by the company

We are a leading, national training provider offering high quality training and development for anyone wishing to further their lives, careers & job prospects in its many forms, with the aim of having a positive impact in the workplace.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

29 reviews

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Rated 5 out of 5 stars

From the start of my apprenticeship all…

From the start of my apprenticeship all members of CMI were welcoming and friendly. My assigned tutor was Cindy Clarke and well, she was just amazing. Thorough support and guidance throughout my journey, Cindy was supportive and reassured me in my moments of doubt. Regular reviews and clear guidance as to what needed to be completed. I am grateful for her mentoring me over my 2 year period, I actually don't think I would have kept motivated if it were not for her.

6 April 2026
Unprompted review
Rated 5 out of 5 stars

Level 3 Payroll Administrator- Review

I would highly recommend Smart Training to anyone looking to develop their skills professionally.

Thank you to Smart Training for providing high quality training experience and especially to my tutor Emily Schramm for helping me achieve this important milestone.

My tutor, Emily Schramm was knowledgeable, engaging, and approachable. She was always there if I needed an extra bit of help. I also appreciated how the sessions were paced, allowing enough time to absorb the information without feeling rushed.

In addition, I successfully completed Functional Skills Level 2 in both Maths and English, taught by Debbie Seiles. Her teaching was clear and engaging, however, I needed to dedicate a significant amount of time to independent study as I did not have a strong maths background.

The training material was well structured, up to date, and clearly explained, making it easy to understand even more complex topics.

I would happily attend further courses with this provider in the future.

Daniela Aloman

5 May 2026
Unprompted review
Rated 4 out of 5 stars

When I first started I had an awful…

When I first started I had an awful experience with my tutor, I even withdrew from the course.

However, this was fully turned around when I had my tutor Lindsey, she was absolutely amazing. She is supportive, thorough and gives great feedback to help you improve. Anyone who works with her is extremely lucky.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Be smart and use SMART.

Can’t speak highly enough of SMART and my tutor Lindsey. The help and guidance you get throughout the course is second to none nothing is too much for them. Getting distinction is down to their patience and help. Thank you for everything.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Leader Level 3

Faultless experience from start to finish would highly recommend.
Lindsey my tutor was brilliant, she was incredibly helpful and answered any questions I had with ease.

25 March 2026
Unprompted review
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Reply from Smart Training and Recruitment

Thank you for sharing your review, Brad! We're delighted to hear that Lindsey has provided you with the support required in order to achieve your Apprenticeship. Huge congratulations on completing your Apprenticeship and wishing you all the best for the future!

Rated 5 out of 5 stars

Smart Training have provided me with…two qualifications since I started 3 years ago Lindsey Harding has supported me on zoom calls with my training and has been extremly helpful highly recommend

Smart Training have provided me with two qualifications since I started 3 years ago

Lindsey Harding has supported me on zoom calls with my training and has been extremly helpful

highly recommend

24 March 2026
Unprompted review
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Reply from Smart Training and Recruitment

Thank you for sharing your review, Imy! We're delighted to hear that Lindsey has provided you with the support required in order to achieve your Apprenticeship. Huge congratulations on completing your Apprenticeship and wishing you all the best for the future!

Rated 5 out of 5 stars

I started doing my functional skills in…

I started doing my functional skills in January of last year, I have been doing my maths and English with Debby Seiles and some support lesson with Andrew Tregear. I couldn’t fault my tutors, nothing was ever to much for them, any issues or any parts of the topics I was struggling with they had the patience’s and knowledge to make issues simple and easy to understand, I have now passed both English and maths, I have recommended to my work place anybody looking to improve on their further education to look at smart training and recruitment.

Danny

5 March 2026
Unprompted review
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Reply from Smart Training and Recruitment

Thank you for sharing your review, Danny! We're delighted to hear that Debby and Andrew provided you with the patience and support you needed in order to achieve your Apprenticeship.
Huge congratulations on completing your Apprenticeship and wishing you all the best for the future!

Rated 5 out of 5 stars

Smart makes you smart

The learning experience was engaging and practical, allowing me to apply my knowledge directly in the workplace. The trainers and support staff at Smart Training created a supportive environment that made learning enjoyable and achievable, even when balancing work and study commitments.
I would especially like to express my sincere gratitude to Jo Sadler for her continuous support, assistance, and incredible patience throughout my apprenticeship. Her encouragement, understanding, and professional guidance played a significant role in helping me stay focused and confident, ultimately leading me to successfully achieve my apprenticeship. Jo’s dedication truly made a difference in my learning journey.
Completing this apprenticeship has been a rewarding experience that has strengthened my confidence, leadership abilities, and professional development within adult care. I highly recommend Smart Training to anyone considering further development in leadership and management.
Thank you once again to Smart Training and especially to Jo Sadler for helping me achieve this important milestone.

28 February 2026
Unprompted review
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Reply from Smart Training and Recruitment

Thank you for sharing your wonderful review, Elamin! We're delighted to hear that Jo provided you with the support and understanding you needed in order to achieve your Apprenticeship.
Huge congratulations on completing your Apprenticeship and wishing you all the best for the future!

Rated 5 out of 5 stars

Thank you

Completed the course with a distinction, I'm incredibly thankful to Cindy for all the support she provided with me during the process. Thank you!

23 February 2026
Unprompted review
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Reply from Smart Training and Recruitment

Thank you for sharing your review, Sophie! We're delighted to hear that Cindy provided you with the support and understanding you needed in order to achieve your Apprenticeship. Huge congratulations on completing your Apprenticeship with a Distinction and wishing you all the best for the future!

Rated 5 out of 5 stars

Excellent training

The course was really well structured taking me through all the fundamental elements of coaching with both theory and practical workshops. My tutor was really supportive and knowledgeable helping me to develop my skills underpinned by theory. He also made it great fun and was always there if I needed an extra bit of help. When it came to the EPA, he was really patient in going over everything so I knew what to do helping me secure a distinction. I don't think I could have done this without my tutor's support as he kept me on track when life and work took over.

16 January 2026
Unprompted review
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Reply from Smart Training and Recruitment

Thank you for sharing your review, Lesley! We're delighted to hear that your Tutor provided you with the support and understanding you needed in order to achieve your Apprenticeship. Huge congratulations on completing your Apprenticeship with a Distinction and wishing you all the best for the future!

Rated 5 out of 5 stars

⭐ Apprenticeship Review – Level 3 Payroll Administrator

I have had a very positive experience completing my Level 3 Payroll Administrator Apprenticeship. At the beginning of my programme, my tutor was Melanie Langdon, who supported me in settling into the course and understanding the structure of the apprenticeship.

After some time, Emily Schramm became my tutor and provided excellent support throughout the remainder of my apprenticeship. She was extremely helpful, knowledgeable, and approachable. Emily explained payroll concepts clearly and in detail, ensured I fully understood each topic, and always adapted session timings when needed to support my work schedule. Her guidance helped me build confidence in both my technical payroll knowledge and practical workplace application.

Alongside the apprenticeship, I also completed Functional Skills Level 2 in Maths and English, which were taught by Debbie Seiles. Debbie provided clear explanations, structured lessons, and helpful practice materials that supported me in successfully completing both qualifications.

Overall, this apprenticeship has been a valuable learning journey that has strengthened my payroll knowledge, compliance understanding, and professional skills. I appreciate the support and dedication of my tutors, which made the programme both effective and enjoyable.

16 February 2026
Unprompted review
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Reply from Smart Training and Recruitment

Thank you for sharing your review, Ankita! We're delighted to hear that Emily and Debby have provided you with the support and understanding you needed in order to achieve your Apprenticeship. Huge congratulations on completing your Apprenticeship and wishing you all the best for the future!

Rated 4 out of 5 stars

Cindy is a great tutor

Cindy is a great tutor, she is helpful, insightful and knowledgeable.

12 February 2026
Unprompted review
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Reply from Smart Training and Recruitment

Thank you for sharing your review, Jacob! We're delighted to hear that Cindy provided you with the support and understanding to achieve your Apprenticeship. Huge congratulations on completing your Apprenticeship!

Rated 5 out of 5 stars

Emily was a great tutor

Emily was a great tutor, very supportive and understanding! Thank you for the support⭐️

2 February 2026
Unprompted review
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Reply from Smart Training and Recruitment

Thank you for sharing your review, Rachel! We're delighted to hear that Emily provided you with the support and understanding to achieve your Apprenticeship. Huge congratulations on completing your Apprenticeship!

Rated 5 out of 5 stars

Highly recommended.

A brilliant course that thoroughly covers all aspects of the subject matter, with a great mix of theory and practice. I had superb help and support from my tutor throughout too.

17 December 2025
Unprompted review
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Reply from Smart Training and Recruitment

Thank you for sharing your review! We're delighted to hear that you enjoyed your programme and that your tutor was there to support and encourage you when you needed it most. Huge congratulations on completing your Apprenticeship!

Rated 5 out of 5 stars

Fantastic help from my tutor

Fantastic help from my tutor to help me gain my apprenticeship! Any time i needed help or struggled with a part of the course Mick always gave me extra support or sessions whenever i needed it.

1 December 2025
Unprompted review
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Reply from Smart Training and Recruitment

Thank you for your review, Matt! We're delighted your tutor was there to support and encourage you when you needed it most. It’s great to hear he helped you power through to the finish line, and huge congratulations on completing your Apprenticeship!

Rated 5 out of 5 stars

DB NVQ5

The support I received was very helpful and steady all the way through my NVQ5. My tutor JS was always there to guide me and made sure I understood what I needed to do. They were patient and clear, and I felt well looked after from start to finish. I did not have any issues, and the help I got made completing my NVQ5 much easier. I am pleased with the service and how everything was handled.

28 November 2025
Unprompted review
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Reply from Smart Training and Recruitment

Thank you so much for your review! We are delighted to hear your tutor was there to support and encourage you when you needed it most and helped push you through to the finish line. A huge congratulations on completing your Apprenticeship!

Rated 4 out of 5 stars

Overall really good experience,

Overall really good experience completing the level 3 payroll administrator apprenticeship, always provided really good support to me during the course and always happy to provide extra sessions if needed to help.

27 November 2025
Unprompted review
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Reply from Smart Training and Recruitment

Thank you so much for your review, Tom! We are delighted to hear you received the support you needed to help push you through to the finish line and a huge congratulations on completing your Apprenticeship!

Rated 5 out of 5 stars

Smart Training have provided me with…

Smart Training have provided me with three qualifications since I started my role over 10 years ago, and I wouldn't be where I am now, without them.

They have supported me with face to face training, functional skills support and even phone calls during the pandemic.

I have recently signed my own staff up to be supported by them and I cannot recommend them enough

24 November 2025
Unprompted review
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Reply from Smart Training and Recruitment

Thank you so much for your review, Chris! We are delighted to hear you have received the support and encouragement you needed along the way to help you advance in your career. It is fantastic to be able to continue working with you by upskilling your staff and we look forward to many continued successes!

Rated 5 out of 5 stars

Having completed several qualifications…

I have completed several qualifications with Smart Training. They have helped me in my role at work, boosted my confidence and supported me on my career progression.
I have always had a positive experience and the team have always been supportive and encouraging.
I can’t recommend them highly enough!

7 July 2025
Unprompted review
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Reply from Smart Training and Recruitment

Thank you so much for your review, Debby! It has been an honour to be able to support you with your ongoing career progression and look forward to seeing your continued success.

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