SmartphonesPLUS Reviews 548

I was reluctant to do this 'by mail' transaction with an unfamiliar company, but after much research I went ahead. It all went fine. There was no bs about my phone not being as I described it or any o... See more

What is amazing to a often-burned sceptic like me is that you lived up to the great promises on your website. I feel that I was fairly treated. It is a refreshing pleasure to experience a financial tr... See more

My experience was good, as my son suggested for me to sell my items. Sadly he sent his AirPods 4 days before I sent mine, and he still hasn’t received any notice that his pkg was received and procee... See more

This experience of selling my phone to you was super awesome. They paid me exactly what they said they would pay me, if my item was in flawless condition. Unlike some companies that fabricate, and cla... See more

Easy process The only minor issue was that I ordered packing materials from SmartphonesPLUS and it took 9 days for the materials to arrive. During that 9 days I received frequent emails and texts re... See more

Outside of a massive snow/ice storm that held up my 2 iPhones from reaching SmartphonesPlus, everything went smoothly. The day after they received the phones, the money was deposited into my PayPal ac... See more

I was worried after reading on Reddit about how a lot of online phone selling companies are “scams.” Some people mentioned SmartphonesPlus and it seemed to get good reviews so I sent them a cheap... See more

Fabulous experience! SmartphonesPLUS was fast, no games and super easy to work with. The communication throughout was excellent. I got more for my iPad than other companies had offered and got it with... See more

I was wanting to sell my phone but didn't want to go through the hassle of setting up a page on an auction website, so I gave SmartPhonesPLUS a chance. I thought what they offered for my phone was com... See more

I had a great experience selling with Smartphones Plus! I've sold with Smartphones Plus before so I knew I would be in good hands! I love how if a person doesn't have shipping materials, they ship the... See more

Overall, the process of selling the phone to them went well. There was initially an error with the gift card processing and a resulting delay in payout, but the customer service team helped resolve th... See more

It was a simple process with clear directions to send in me phone for cash. They offered more money than other places for my phone. When I reached out to customer support they responded within a few h... See more

My experience with SmartphonesPLUS was 5-star! It was the easiest trade-in experience I have had among numerous iPhone and iPad trade-ins. I especially appreciated the clear communications from init... See more

From setting up my account online to completing the final payment, the entire process was smooth and effortless. If you’re looking to sell your phone, this is the place to do it. No hassle, just resul... See more

The process of selling my phones was quick, easy and painless. I received the amount originally quoted, and the whole process from shipping the phones off to receiving payment was completed in less th... See more

I made the order to send in the phone but saw there were cracks in screen. After I made the order and was ready to send in, I realized it had a glass screen protector. I peeled that off and realiz... See more

I appreciate this company was fair and honest. My device was flawless and the offer they gave me was exactly what they sent me. They didnt try to say things about my device that wasnt true like other... See more

Easy peasy. Packed up my phone according to instructions and used mailing label provided, which allowed me to track the pkg. I was paid what I expected based on their criteria of the phone’s conditi... See more

The process is very easy, from getting an online quote printing the shipping label and dropping it at the post office. I received payment on Venmo within days of sending my old phone in.

This company did exactly what they promised. I described my phone accurately, they quoted a price and supplied a free shipping label. They received it and processed it with 4 days. I received the amou... See more

I'm pleased with selling my phone to SmartphonePLUS. It was a seamless experience. I even reached out because I had a question and there was an efficient professional response. I would use SmartphoneP... See more

This is the 2nd time Ive sold a cell phone to them. Both times were a great experience. They received phones and never changed their quoted price like some companies do. They email you every step of t... See more

Sold me a phone that was locked and had financing applied to it from the previous owner. The listing was falsely made and the seller will not respond to messages.

The process was fast and efficient. SmartphonesPLUS provided status updates and I felt that I was kept well informed. Based on my positive experience, I plan to use SmartphonesPLUS for future transac... See more

This is the first time I have done business with SmartphonePLUS. I am truly impressed with the entire process. SmartphonePLUS made it very easy to trade-in or sell my phone online. They also provided... See more

An excellent experience, and top notch service, communication and price. I traded in my Motorola Razr Ultra 2025. Got top price offer from SmartphonesPLUS which drew my initial interest, read some p... See more

Update, after initial issue with payment processing, their IT team helped to resolve conflict and I was issued the payment in another way for the item. Thank you for your help.

My goodness! I opted for the $5 to have the box and prepaid postage included and this was so incredibly easy. Set up the account and received the box within a few days and I sent it back and from the... See more

Web site was easy. Found my phone model and instructions. The mailing label was convenient and timely. Now if the check arrives I will be very satisfied.

SmartphonesPLUS is a great platform for anyone looking to buy or sell mobile devices. What makes SmartphonesPLUS a great service is excellent customer service. Their pricing is also competitive.

They paid out what they promised. The process was quick. I had a bad experience with some other dealers who tried to make up some issues with my phone and lower the payout. This is a trustworthy place... See more

Could not have been easier. This was the only place interested in the type of Galaxy I had. If I find myself with another phone to dispose of I'll not hesitate to come here again.

They honored their offer. I sent in my item and received payment promptly. I would recommend using their service. They are by fare better than the other guys that name starts with “G”.

I am very pleased with my transaction with SmartphonePLUS! Thank you so much for being a wonderful company to deal with, I truly appreciate in this day and age!

Great experience for me. They sent me the payment a couple of days after receiving the phone. No issue using the prepaid label.

Quick and easy process overall, from requesting the payment all the way through to getting it on my Venmo as soon as my shipment was received. Thank you!

Fast payment and accurate estimate, there were many sketchy places online, I decided to go with smartphonesplus for my trade in, and I'm glad I did, the process was smooth and simple.

First experience. A little hesitant but went with it. They received my phones on Friday and I had my money in my account on Tuesday. Great experience!

I recommend this business to anyone that wants to sell their phone. And if you choose to receive a check, it’s going to take a minute but it’s coming.

Super easy transaction, paid promptly, prepaid mailing label made it effortless for me. Will use again!

I was very hesitant to sell my stuff to a company I didn't know, but it was a great experience. They kept in touch with emails and texts and paid promptly. I would definitely sell to them again.

Accurate website and did exactly what they said they would do. Refreshing to not have any hassle and efficient process.

U guys told me tonight my payment is by 8p March 5. That's a long time and let nger than one to three business days. March 2nd to fourth, is one to three business days. What a lie!

The sale process was easy and I really appreciated the communication giving status of shipment (acknowledging when I shipped the item, when it reached its destination, and when I was paid). Smooth tra... See more

Sent my watch in and due to issue had the watch returned. Just amazed at how it was returned to me. Totally disassembled, not put back in the watch box, just wrapped the pieces in a little bubble wra... See more

Easy to get an online quote. Like the prepaid shipping label and QRCode. Fast response and payment after delivery.

The process of getting a fair quote and shipping the computer for free was excellent. I was a little frustrated that my address was initially totally incorrect which led to a delay as I wanted to ship... See more

I had two separate transactions and both went very smoothly! The price they quoted was fair to me and there was little to no hesitation to pay what was quoted. The only negative I have is that when it... See more

Love this company. I swear they make the whole process so easy and there is a next day pay option yes a fee is attached to it but for me it's not problem. Literally took under a week to get the Device... See more

Best prices paid, honest evaluation of the items (unlike some others I’ve dealt with), and overall, I would highly recommend them.

I the offer for my Motorola was decent, so I accepted. Within an hour I received an email with a QR code containing the shipping address. I took it to the USPS office and they fixed me up with a... See more

Overall, a very simple process. I called to find out how to logout from my icloud.com account with my broken phone. Staff was very helpful. My only critique was USPS - they were amazingly slow.... See more