We used Smart currency exchange to transfer our money to Italy to complete our house purchase. Matt has been really helpful and we would definitely recommend Smart Currency Exchange to anyone sending... See more
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About Smart Currency Exchange
Written by the company
All of your currency exchange requirements - covered.
Get a free quote
Speak to the currency experts.
Foreign exchange doesn’t have to be a hassle or a risk. Smart Currency make money transfers simple. Whatever your reason for sending money overseas, we will help you to take control of your currency transfers.
Trusted by over 50,000 customers to transfer more than £12 billion overseas - our currency experts are on hand to support you.
Smart Currency Exchange helps individuals and people transfer money overseas with confidence, clarity and control.
Whether you’re buying a property overseas, emigrating, managing regular payments or simply moving money between international bank accounts, we’re here to guide you every step of the way. Our experienced currency specialists take the time to understand your situation and help you make informed decisions, rather than leaving things to chance.
Our mission is simple: to help you reduce the risk that comes with currency fluctuations. Recent global events have seen currencies move by as much as 10% per-year, so transferring at the wrong time can lead to a significant impact on the amount you receive.
We provide practical tools and expert support to help you plan ahead and protect your budget.
Clients use us for a wide range of needs, including:
- Overseas property purchases
- Emigration and relocation
- Regular international payments such as pensions or mortgages
- Business transactions and supplier payments
We offer a range of services designed to give you greater control, including the ability to fix an exchange rate in advance, set up regular payment plans and receive market guidance to help you time your transfers more effectively.
With Smart Currency Exchange, you’re not just making a transfer - you’re making a well-informed decision with the support of a dedicated expert.
Contact info
1 Lyric Square, Hammersmith, W6 0NB, London, United Kingdom
- 020 7898 0541
- info@smartcurrencyexchange.com
- www.smartcurrencyexchange.com
Quick, easy and secure money transfers
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Helpful service
They were in touch as soon as I registered. Had a later welcome call after sending me relevant information. Call was helpful. Transferring money was straightforward, money was in my Spanish account within a few hours.

Reply from Smart Currency Exchange

Reply from Smart Currency Exchange
Great customer service and simple…
Great customer service and simple online transfer set up etc.

Reply from Smart Currency Exchange
I'm not good at putting my money in…
I'm not good at putting my money in someone else's hands but throughout my experience I felt nothing but confidence.
Clear guidance from people good to talk to and a service which was first class. My pounds in England arrived as euros in my French bank in hours. So smooth.

Reply from Smart Currency Exchange
Transfer refused after recipient accepted
Though the persons I interacted with were friendly, the company refused to transfer my funds which then had to be returned to an account in my name. This caused all sorts of delays, hassle and stress. This company was recommended for easy currency exchanges - not for me 😒

Reply from Smart Currency Exchange
Shop around to compare rates
I wanted to transfer a large sum to purchase a property abroad. This company was recommended by a friend as it doesn't charge fees.
The exchanges rate wasn't the best but I was assured the service would make it for it and its secure and trusted.
Call backs were scheduled and made on time. All very friendly.
The service was OK until I found a few other big companies offering much better exchange rates - savings of £1000 per £100,000 exchanged.
Communications about potentially cancelling the planned transactions have only been made via email - no calls made by the company.
Service is OK but not outstanding and there are better rates even after fees have been added.

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Disappointed with transfer
I was under the impression my wire transfer would be to a US bank. However, it was to a USD account in the UK. Consequently the wire transfer charge from by bank was double. I won’t be using Smart Currency in the future.

Reply from Smart Currency Exchange
Constant contact with my
Constant contact with my account manager, there to advise me whenever I needed him.

Reply from Smart Currency Exchange
Smart Currency Exchange and my account manager Callum are excellent
Smart Currency Exchange is an excellent company. I did lots of research and called several companies before proceeding with them.
My account manager Callum has been fantastic. He is very responsive, efficient, provides clear support and is very helpful. I really appreciate his guidance during this process, as it was my first time dealing with exchange rates. I also secured a very competitive rate.
I strongly recommend Callum and Smart Currency Exchange to everyone.

Reply from Smart Currency Exchange
Great service
Great service - Arron was extremely helpful and knowledgable, Many thanks.

Reply from Smart Currency Exchange

Reply from Smart Currency Exchange
As a first time Customer
As a first time Customer, i felt pressure to comply with instructions, however confidence came with time
Thanks

Reply from Smart Currency Exchange
Efficient, trusting service
Prompt service, precise and I felt trust from Rhys who set up my account. Funds hit my account early tge following day.
I will definitely carry on doing business with this excellent service.

Reply from Smart Currency Exchange
Smart currency with Confidence
I’ve been using Smart currency now for Years & would never use anyone else, it’s the confidence & professional way all the smart currency advisors have been with me, You feel so safe from start to finish.

Reply from Smart Currency Exchange
Excellent currency exchange experience
Very straight forward and helpful advisors. Quick to process the payment at both ends and costs were very competitive.

Reply from Smart Currency Exchange
I recently used Smart Currency to…
I recently used Smart Currency to transfer money from Australia back to the UK.
I dealt with Danny Cook and honestly couldn’t ask for more. Through an introductory phone call Danny explained the options available to me, in detail and made sure I understood the processes.
He was then able to secure me a deal and lock in a great rate, which I am extremely happy about. After sending the money from Australia and it arriving with them, it was a seamless process to receive it in my nominated account.
I would certainly use Smart again and would not hesitate to recommend Danny and team to any family or friends!

Reply from Smart Currency Exchange
Great customer support
Great customer support which made the whole process manageable and stress less.

Reply from Smart Currency Exchange
Beat the quote I'd been offered by Wise…
Beat the quote I'd been offered by Wise and Revolut, and far less hassle to sign up for than those. And very nice to be dealing with actual live people when one is stressing out over unfamiliar financial shenanigans, rather than a stonewalling app or webpage.

Reply from Smart Currency Exchange
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