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2.6

Poor

TrustScore 2.5 out of 5

4 reviews

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2.6

All reviews

(4)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

Camera protection is not good

I purchased a lens protector for my camera lens, the plastic cracked after two weeks. I returned it, The man would not guarantee his product, so I bought another one for $28 l, again after two weeks it cracked again, he accused me of dropping my phone which did not happen and he again refused to warrant his product. So, I will not buy any more of his cheap products again!

25 October 2026
Unprompted review
Rated 1 out of 5 stars

Not so smart

The technicians arrived at my home, looking very unlike professional installers. They smelled like they had recently smoked a certain substance. They did not test my cable, but quoted me for almost R4000 and unneccessary hardware and labout to re-code a wifi router. The subsequent technician from another company fixed the cable and charged me a quarter of SmartFix installations, without requiring routers, switches and labour to re-code. Although I said I would pay the call out fee by close of business, they continued to harrass me during work meetings with whatsapps and numerous calls asking for payment. Payment wa done before COB. Will not use again, and cannot recommend as I feel they tried to rip me off by charging me for things I did not need, and did no identify the actual problem.

23 September 2026
Unprompted review
Rated 1 out of 5 stars

Faulty Product Supplied

If I could I would give a 0 rating!
DO NOT EVER TAKE YOUR PHONE TO THIS PLACE!!!!

Don't waste your money! R 1 200 to repair phone screen, wasted.

FIRST of all, the finger print did not work after that.

SECOND of all, the speaker was not working at all after the screen replacement, which it never had any problems before at all. Took it back the next day and they "fixed it" , only to get home and still very unclear and crackling.

THIRDLY, the phone was placed in a school bag for the duration of an exam and when it was taken out of the bag the screen was cracked. The screen was bought on Sat and now , Wednesday, 5 days later, it's cracked.
The screen that they installed obviously had a Pre-existing Weaknesses: There must have been an inherent flaw in the screen supplied or the repair process that made it more vulnerable to everyday handling. 
When I took the phone back today, they said it's not their problem even though it was repaired by them and they supplied the screen with an inherent flaw.

I strongly recommend no one uses the shop and you get a warranty which means nothing to them.

I feel they are untrustworthy and unethical.
Stay away from these people.

I recieved a call from someone called Zee yesterday to ask me to remove the first part of this post that was posted by me, and he will replace the screen, yesterday they were refusing to even fix it. I'm posting again with a follow up.

I phoned him this morning requesting a refund as opposed to replacing the screen because even though it was a B grade screen, and it cost me R1 200 I feel that it should last more than 5 days. He said it must have got squashed in my son's bag, but where else should you put a phone when you child is writing an exam. And he refuses to refund me. It does not help for them to replace the screen bec it'll just break again in a couple of days, bec of the inherent weakness of the screen and I'll have to keep going back.
I have lost that money now.

I strongly recommend for people to stay away from this company.

12 November 2025
Unprompted review

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