Terrible bought what was claimed to be refurbished focal Bathys headphone. When the arrive they look great but they won't power one. Plug in try different adapt try everything DOA. CALL the they're re... See more
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They were super quick in getting my brand new Yamaha CD player to me. They participate with Rakuten and so I got 3% which was better than BestBuy or Amazon. In fact, they had a Memorial Day sale with... See more
I had never purchased anything from SKY Gramophone and only found out about them through a Google search for Cyrus audio components. I had some questions about Cyrus and they responded in short order.... See more
Gramophone is an excellent local audio dealer. It's great to have showroom to audition gear - it's really the only way to buy, IMO. Due to supply chain issues, my purchase is on back order and I am... See more
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Company details
Information provided by various external sources
Welcome to SKY by Gramophone. We're Gramophone's online audio store. We provide high-quality audio products that suit every lifestyle. Shop today!
Contact info
4 West Aylesbury Road, 21093, Timonium, United States
- 410.308.1650
- support@skybygramophone.com
- www.skybygramophone.com
3.6
Average
202 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Very responsive to my queries
Very responsive to my queries. Manuel cared about my questions and followed up with me throughout the process.
9 November 2022
Authorized dealer with peace of mind
Fast shipping after the order was placed. Received well protected packages from SKY Gramophone in quick timely manner. Able to enjoy the Sonos system before the holiday.
30 October 2022
Love the turntable!!!
18 October 2022
Fantastic Customer Service!
I bought a set of Meze 99 Classics through Gramophone, and needed to call in the warranty. I spoke with one of their representatives, and he was extremely helpful! He was prompt and concise, I never waited more than 24 hours. I had an excellent experience!
26 October 2022
Unprompted review
Excellent Online Store
Utmost cooperative, kind and knowledgeable Staff / Management, Competitive Prices and Quick, Excellent Online Source!
7 October 2022
Great fast shipping
Great fast shipping. Great overall experience and would order from them again
23 September 2022
Shipped like a scene from Back to the Future
Superlative product, of course. But it was shipped remarkably fast. And isn't that what we're looking for?
22 September 2022
100%
Purchase made in error. Made contact with gramophone. Problem was solved immediately.
7 September 2022
Very nice piece
Very nice piece, only drawback was I had to put the the entertainment center together like a puzzle.
I expected one solid piece of furniture
I still give it five stars.
16 September 2022
Out of stock
Why ask me? The item I ordered is back ordered for 60-90 days. The online sales experience was fine, but I wish that an out of stock notice had been shown BEFORE I purchased.
I understand that it’s due to chip shortages, which is really nobody’s fault.
8 September 2022
Great delivery just requiring 21 or…
Great delivery just requiring 21 or older UPS signature, in order for delivery of Sony WH1000XM5.
4 September 2022
Great service
Great service including delivery. Very pleased with the whole experience. Great staff.
2 September 2022
McIntosh MB20
Love this new unit, I have it hooked up on the balanced output on the MB20. Great addition to my MAC7200, McIntosh needs to make this option standard on the MAC7200.
1 September 2022
Awesome customer service and pricing
Awesome customer service. My item (Chord Huei) arrived without a grounding plate and they contacted THEIR supplier and had them reach out to me. Couple days later, I was up and running. EXCELLENT PRICES. Their supplier is The Sound Organization, and they are great too. That makes a world of difference when the wholesaler and the retailer are both class-acts.
26 August 2022
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