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Skruvat Reviews 

98,744
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

A huge thank you for the excellent organization of our trip to Hurghada, Egypt! Everything was perfectly arranged, from the fast booking process to the detailed advice and support at every step. The h... See more

Company replied

Rated 5 out of 5 stars

Everything went smooth. Great customer service! Recommended products was fitting perfectly, for the best price I could find. Will definitely buy here again.

Company replied

Rated 3 out of 5 stars

Was really good, but has become a big supplyer with not great customer service. Ordered the "correct" radiator, got the wrong one, had to return it and had to cover the shipping ... ordered a new one,... See more

Company replied

Rated 5 out of 5 stars

I’m seriously impressed with Skruvat. The website is intuitive, making it easy to find exactly what I needed. Shipping was incredibly fast, and the parts arrived well-packaged and in perfect condition... See more

Company replied

Company details

  1. Auto Parts Store
  2. Car Accessories Store

About Skruvat

Written by the company

Skruvat
Reservdelar
Biltillbehör
Däck & fälg
Båtdelar
Olja
Skruvat.se säljer bil- och båtdelar på nätet till låga priser. Vi har ett brett sortiment med hundratusentals produkter, varav ett flertal premiummärken. Vårt reg. nummer sök underlättar att hitta delar som passar just din bil. Vi erbjuder en rad snabba fraktalternativ, såsom hemleverans, till brevlåda eller ombud.
Tips & råd
Facebook Instagram

Välkommen till Skruvat!

Written by the company

KUNDSERVICE
Vi vet att du som kund är vår ambassadör, och har som mål att ha 100% nöjda kunder. Har du några som helst frågor - ring eller mejla!
SNABB LEVERANS
Vi skickar vanligtvis din vara inom en arbetsdag - direkt till dig eller närmaste utlämningsställe.
SKRUVADE PRISER MED PRISGARANTI
Vi arbetar med ledande grossister i Europa med så få mellanhänder som möjligt. Det tillsammans med att vi inte har några stora butiker med mycket personal gör att vi kan hålla ner våra kostnader och erbjuda dig som kund i snitt -30% lägre pris, dessutom med lägsta-pris-garanti.

Contact info

4.2

Great

TrustScore 4 out of 5

99K reviews

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4.2

All reviews

(98,744)

11,601 reviews in the last 12 months

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Rated 5 out of 5 stars

Reliable and effective

It was very easy to order and reliable online transaction and effective. The package came very fast and good products for nice price. Thanks

15 April 2026
Skruvat logo

Reply from Skruvat

Thank you for your feedback!
We're glad that you're happy with your purchase on all fronts.
- Sören

Rated 5 out of 5 stars

On time and on budget

On time and on budget, no problem!

16 April 2026
Skruvat logo

Reply from Skruvat

Thank you for your feedback!
We're glad that our deliveries and prices lives up to expectations.
- Sören

Rated 5 out of 5 stars

Good online store

Good online store - simple and straightforward, as you would expect from an online store

13 April 2026
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Reply from Skruvat

Thank you for your feedback!
We're glad you're happy with our store.
- Sören

Rated 1 out of 5 stars

I want to cancel the order

I want to cancel the order, 5 minutes after payment. The only way for tha is to call, the A.I. help said it was already delivered 4 weeks ago. ??? So finally i asked for a person to speak, it takes almost an hour in the holdrow. Then the helpdesk says I'm to late, the order was already picked up. I can send it back but i must pay for the shipping costs. Tis is not ok. Then after 14 hours i get an announcement that the order just was picked and ready to ship. So they lying also. Never more.the return policy sucks.

13 April 2026
Unprompted review
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Reply from Skruvat

Thank you for sharing your feedback!

We are sorry to hear that the handling of your cancellation did not meet your expectations. We understand how frustrating this can be and truly appreciate you taking the time to let us know.

During periods of high demand, response times may unfortunately be longer than we would like. Please rest assured that our customer support team works diligently to answer all calls as quickly as possible.

Once our supplier has locked an order in the system to prepare for processing, it is unfortunately no longer possible to stop the shipment within the order flow. This measure is in place to help prevent delays, especially during peak seasons.

Your feedback is very valuable to us, as it helps us improve our processes and provide better service in the future.

- Sören

Rated 2 out of 5 stars

Customer service

Their customer service is crap. Takes a cpl days for them to reply

15 April 2026
Unprompted review
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Reply from Skruvat

Thank you for sharing your feedback!

We are sorry to hear that you experienced shortcomings in our service. Without an order number, it is unfortunately difficult for us to review your case in detail.

During periods of high demand, response times may sometimes be longer than we would like, but please know that we work hard to assist all customers as quickly as possible.

Your input is truly valuable to us and helps us improve our service going forward.

- Sören

Rated 1 out of 5 stars

Had ordered part on March 30 2026

Had ordered part on March 30 2026. Tracking information had been sent but it indicates that order is only booked for shipping. had tried four times to get in touch with customer service, but do not looks like anyone cares. So not sure what is going on with order, but so far service is not the best from customer side. If there will be no answer form customer service, probably will need to cancel order and never come back to them again.

10 April 2026
Unprompted review
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Reply from Skruvat

Thank you for your feedback!

We are sorry to hear that you experienced shortcomings in both our service and delivery.

During periods of high demand – such as the Easter season – both response times and delivery schedules have unfortunately been affected. Our customer support team is working diligently to assist all customers as quickly as possible.

Your package was dispatched from our international warehouse on the same day your order was placed, but it never reached the carrier in Denmark. After thorough investigation, we unfortunately had to conclude that the shipment was lost in transit. As a result, we have issued a full refund for your order.

We truly appreciate your feedback – it helps us improve our service further.

- Sören

Rated 1 out of 5 stars

Delivery times are a disaster

Delivery times are a disaster. When ordering items that the seller claims are in stock and will take 2-3 business days to deliver, today marks the 18th day since placing the order, and I'm still waiting. There are many better stores and sellers, more reliable ones. I don't recommend Skruvat.

1 April 2026
Unprompted review
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Reply from Skruvat

Thank you for your review!

We are sorry to hear that the delivery did not meet your expectations.

Your package was dispatched shortly after the order was placed, but as our customer support team has informed you, it unfortunately encountered significant transport delays with the carrier during the Easter period. The package should reach you within the next few business days.

We truly appreciate your input, as it helps us improve our service and provide a better experience for our customers moving forward.

- Sören

Rated 1 out of 5 stars

Wurst customer support ever

Wurst customer support ever. Sending me around to different AI-bots and hanging up when I want to talk to a person. Gives me open hours that are not correct. Will not compensate me for product getting smashed during transport.
Choose another company.

9 April 2026
Unprompted review
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Reply from Skruvat

Thank you for your review!

We are sorry to hear that our service did not meet your expectations.

To help reduce waiting times during periods of high demand, we use an AI bot that can assist several customers at once. We regret if your call was interrupted while being transferred to customer service.

Regarding claims for transport damage, we are unfortunately bound by the carrier’s requirement that such reports must be submitted within five days of receiving the package.

We truly appreciate your comments—they help us improve our service.

- Sören

Rated 1 out of 5 stars

Really bad

Really bad. Ordered tyre for my car putted exactly what I need but system or what it is changed my order and gave different dimensions.
And now is impossible to reason and cancel. Even i send mail back exactly 3 minutes after receiving their mail. Also really rude costumer service. Called twice and they even yell on phone.
Im never gonna buy from here again. safe from headache. DO NOT BUY FROM from skruvat

8 April 2026
Unprompted review
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Reply from Skruvat

Thank you for your reivew!

We are sorry to hear that your order did not meet your expectations.

Please note that our system does not have the ability to alter an order once it has been placed. The items selected on our website are automatically transferred to our tire supplier. Once an order has entered processing and been locked in the supplier’s system, it unfortunately cannot be stopped, as this would cause delays in the overall order flow.

We are genuinely sorry if you felt that the communication over the phone did not reflect the level of service we strive to provide. Our goal is always to treat every customer with respect and professionalism.

We take your feedback very seriously and will review how we can further improve our communication.

- Sören

Rated 1 out of 5 stars

I want to return the product because…

I want to return the product because it’s wrong. It’s impossible.

7 April 2026
Unprompted review
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Reply from Skruvat

Thank you for your review!

We are sorry to hear that you experienced difficulties setting up a return request through our website.

Without an order number, it is unfortunately challenging for us to review your case in detail. However, please don’t hesitate to reach out to our customer support team by phone or email—they will be more than happy to assist you further.

We truly appreciate your input, as it helps us improve our service and provide a better experience for all our customers.

- Sören

Rated 1 out of 5 stars

I ordered a wheelhouse liner…

I ordered a wheelhouse liner specifically for my car entering my license plate number to ensure compatibility before making the purchase. Unfortunately, the liner Skruvat sent did not fit at all.

I made a serious effort to install it—adjusting and enlarging holes and really trying to make it work—but without any success. When I contacted customer service, they denied any responsibility and refused to offer a refund.

To be honest, I wasn’t even expecting a full reimbursement. A partial refund or even a small gesture of goodwill would have been appreciated. Instead, I was left with nothing but frustration and a product I couldn’t use.

14 February 2026
Unprompted review
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Reply from Skruvat

Thank you for your review!

We are sorry to hear that the part you ordered did not meet your expectations.

When searching with a registration number, our system filters the car model and displays products that may be compatible. Since there can be different equipment variants and production series for the same model, several alternative items may appear. It is therefore important to compare the specifications shown on our website with the original part numbers to ensure the correct product is ordered.

We understand that buying car parts online can sometimes feel challenging. To make it easier, we offer an extended return period of 30 days instead of the standard 14, provided the part hasn't been mounted.

If you are uncertain after reviewing the specifications, our customer service team is always available to assist you in checking that the product is suitable for your specific car model.

We truly appreciate your feedback – it is valuable and helps us continuously improve our service.

- Sören

Rated 5 out of 5 stars

Excellent product

Excellent product. Fast delivery.highly recommended

30 March 2026
Skruvat logo

Reply from Skruvat

Thank you for your feedback!
We're glad you're happy with your product and delivery.
- Sören

Rated 1 out of 5 stars

Terrible customer service

Terrible customer service if the delivery goes wrong. NEVER buy from here again

On December 30, 2025, I ordered four tires through Skruvat and was waiting for a message or link to confirm the delivery, which is always made to my home. This never came. The tracking link wasn’t working, and I didn’t immediately know which supplier to check with. In mid-January, I discovered that the tires were supposedly at a warehouse, but there was no follow-up. A week later, I filed a complaint with Skruvat stating that the delivery was still in transit and was late. On February 12, I suddenly received approval for a return with a cost of 1,000 kr. I contacted customer service to ask what had happened. On February 19, I was simply told that the supplier had called me twice, WITHOUT making contact. I didn’t receive a text message with a link, as they usually do, or a voicemail asking me to call back. When I check my missed calls history, this is true, but I admit that I never call back an unknown number if they don’t leave a message, because it could be anyone. (Spam, scams, sales, etc.)
For customer service, the matter is closed, and the 1,000 kr charge stands. The delivery has already left their facility, and it’s my fault for missing the call.
Although I believe the supplier didn’t use every possible method (text, voicemail, email) to contact me, and I didn’t get a chance to actually respond.
I just find it very absurd that a missed phone call would now cost me 1,000 kr.

19 February 2026
Unprompted review
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Reply from Skruvat

Thank you for your review!

We are sorry to hear that you experienced shortcomings in our service.

Please note that your tires were shipped the same day your order was placed. Our customer support has followed up with the carrier, who unfortunately was unable to reach you via phone or notifications. As the tires take up considerable storage space, the carrier can only hold them for a limited time. Once this period expires, they must be returned to our supplier for re‑stocking. This unfortunately results in a return cost in accordance with our purchase terms, due to the expenses incurred by all parties involved.

We understand that this situation can be frustrating, and we sincerely regret the inconvenience it has caused. At the same time, we truly value your feedback—it helps us improve our service and provide a better experience for our customers in the future.

- Sören

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