Skip Hire Network Reviews 216

TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

At the beginning I was still hoping to receive a standard service despite of all the negative reviews. I believed there must have been a improvement on the service for customers attractions. Surp... See more

Rated 1 out of 5 stars

Made two separate enquiries and given competitive quotes but they can't fulfil them. Nobody phones you back!!! DON'T WASTE YOUR TIME EVEN LOOKING AT THEIR WEBSITE!!

Rated 2 out of 5 stars

Skip booked for morning delivery. Did not arrive until after 3.30pm Full day of workmen standing around waiting. My full day assigned to clearing wasted. No return phone call as promised.... See more

Company replied

Rated 5 out of 5 stars

very fast and efficient transaction. however very disappointed on the amount of restrictions placed on us especially undertaking a house clearance. Ended up having to do a tip run and a garden clearan... See more

Company details

  1. Public & Local Services

Written by the company

Looking for a great price for skip, wherever you are in the UK? Skip Hire Network offer domestic and business customers the opportunity to hire a skip regardless of your UK location. We offer skips of various sizes and ethically manage most waste types with particular focus on diversion from landfill and maximum recycle rates. In addition, you will be helping support Recycling Lives charity, a social enterprise tackling homelessness, offender rehabilitation and working with FareShare to reduce food poverty.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

216 reviews

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Rated 5 out of 5 stars

Excellent service.

Booked online on the evening, easy with no problems. Was called back on the following morning to arrange the delivery. Caller was very polite and professional. Everything went 'without a hitch' and the price was competitive. Excellent service.

11 October 2019
Unprompted review
Rated 2 out of 5 stars

your email has asked me to review..... herewith.

Skip booked for morning delivery.
Did not arrive until after 3.30pm
Full day of workmen standing around waiting.
My full day assigned to clearing wasted.
No return phone call as promised.
No apology.
Am only writing this further to email asking for a review.

23 September 2019
Unprompted review
Skip Hire Network logo

Reply from Skip Hire Network

Hello,

We're sorry for the inconvenience caused here. As our teams kept you updated through the day, the skip delivery wagon was delayed due to an accident on the roads. We apologise for the frustration caused.

Regards, the Skip Hire Network team

Rated 4 out of 5 stars

easy to use

easy to use , sometimes they could be faster on a call back once you have used the online quote , but overall , good service

10 September 2019
Unprompted review
Rated 5 out of 5 stars

Good service

Skip arrived on time, and got taken away on time. Quite a reasonable price. Good communication from the local skip firm, who seemed very pleasant. No problems to report.

26 August 2019
Unprompted review
Rated 4 out of 5 stars

Delivery of 6 yard skip

Had to phone them back the following day but then everything was straightforward. Originally told on Thursday it would be delivered on Monday so that is what I went with but then on Friday the nice girl on the end of the phone said would you like it tomorrow (Saturday morning)? So I agreed and it duly turned up. The driver was very pleasant too. Excellent!

22 August 2019
Unprompted review
Rated 5 out of 5 stars

A Happy Customer ...

We placed our order on-line, and received excellent support when realised the order had been duplicated. A very helpful response ensured our order was corrected and date of delivery verified. The driver delivering the skip was very professional and helpful. I would have no hesitation in recommending Skip Hire Network to other potential customers. We would certainly use Skip Hire Network again.

24 July 2019
Unprompted review
Rated 1 out of 5 stars

DON'T TRUST THEM AWFUL SERVICE

DON'T TRUST THEM AWFUL SERVICE. I placed a request for a skip on Tuesday and was quoted a price of £270+vat which was acceptable, I called this skip hire broker the next day and was told that I would have to wait for a sales call, I waited heard nothing so called again on the Friday this time I was told that a skip could not be delivered as promised and the price was now £535
WHAT A RIP OFF !!!

12 July 2019
Unprompted review
Rated 5 out of 5 stars

Wonderful service

Wonderful service. They were friendly, helpful and efficient and rescheduled the pickup immediately when I asked. I highly recommend Skip Hire Network.

28 June 2019
Unprompted review
Rated 5 out of 5 stars

I honestly cannot find any fault with…

I honestly cannot find any fault with their services, and very affordable as well. Exemplary, helpful throughout from online enquiry until skip delivery. The person who dealt with my enquiry was friendly, courteous and patient as I could only deal mostly via email, and it was the same over the phone later when I had to schedule the skip delivery.

Thank you so much for all your help and assistance!

22 April 2019
Unprompted review
Rated 1 out of 5 stars

Waste of time

Placed an order with for next day delivery & low & behold get a call the next day to say the skip couldnt be delivered which was a complete pain as it was the only day I had off to fill the skip.
The skip was due to be collected 4 days ago & still no sign of collection. Far easier to make a couple of calls to get prices off local skip hire companies & yoy will get a cheaper & better service.

18 April 2019
Unprompted review
Skip Hire Network logo

Reply from Skip Hire Network

Hello Iain,

We're sorry you've not experienced a satisfactory service. Unfortunately, without a reference number we're unable to look into what happened - please can you contact us at your convenience so we can make sure this doesn't happen to another customer: 0300 100 0028

Thank you. The Skip Hire Network team.

Rated 1 out of 5 stars

Bad admin

Unacceptable booked and paid for thenget a phone call to say they don’t come to my village and then I get a text to say my skip has been delivered if this was the case they got the wrong delivery day shambles I won’t be using them or recommend them.

12 March 2019
Unprompted review
Rated 5 out of 5 stars

I am pleased for team

I am pleased for team, when I ordered skip they give for me advice and all information. Skip was delivered on time and placed in correct place in my private car park. Was left place to park my car to. Thanks

28 October 2018
Unprompted review

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