SKECHERS Reviews 

Ordered slip in’s , appears they’re sourced from Belgium . Between Skechers and UPS I may have been subject to fraud . They have not arrived . As a pensioner I bought these for a relative and £82 is to me substantial. Either Skechers didn’t send them or if they did UPS have “lost” them ! Won’t put in Anglo Saxon what I really think of the pair of them . But, I’d suggest using a different business or buying via a physical store to avoid the crap I’ve suffered.

Improve you customer service when we mail 4.5 time nobody answer ..

Poor quality American product trading on a name, lost support inside of a season, don't keep out a light dew. They aren't cheap either.
You would be better buying cheap at TEMU, at least you wouldn't be disappointed. With a bit of luck they might even be better.

Bought some boots as lightweight and comfortable but I never bought this brand. I got home and examined them more closely, made in China and such poor quality glue virtually separated as I pressed on it. So I went back to store and paid a little more to exchange lousy skechers for quality stitched snow boots. Skechers are the worst quality I ever found. Never again.

Basically I made an order online for some work shoes on the Black Friday weekend sale, and they, I just found out late last night cancelled it, so I called them and they claimed that the code I used was invalid when it actually worked and gave me the discount and took money out the account right? So that happened and I’m pretty sure they refunded it but I’m not mad at that! What I’m so furious about is these shoes I been needing for a while and they SO WERE ADVERTISING 50 PERCENT OFF when I called them they lied and said they weren’t giving 50 percent off over Black Friday weekend! So I’m so mad cause I work 40 hours a week on my feet and NEED THESE SHOES CAUSE MINE ARE STARTING TO WEAR OUT! So like I’m just so angry that they took money out my account and approved the order and then went back on their word it’s so not cool! And my feet hurt so really bad from working not only that I been sick for the past week so I’m not even going to get a pay check this next Friday so hell I can’t afford to pay freaking 100 dollars for a pair of these shoes right now and I just thought I was gonna finally be able to stop my feet from hurting at work I’m even back at work this week and I’m not entirely better either but I HAVE to work! They literally just wanted to give me 30 percent off a “one time deal” to try and make up for it! It’s not right, never in my life have I ordered from a company using a discount code that worked and then the company comes up behind me and stabs me in the back by canceling my order without even notifying me or my mother! Like she depends on me to work and help her make bill payments and stuff I haven’t been able to the past week and it’s really putting a financial struggle on us! I think they lost too much money on Black Friday and that’s why they are screwing me over! It Xmas too man! Like who does this shit around Xmas time! And I didn’t find this out till a week later when the shoes should’ve been here! They need to honor it I mean freaking they took money out of the freaking account! When a code is t supposed to work it doesn’t go through!

I have been a fan of Skechers for many years until today.
I need to return a recent purchase and when I went to the local shipping store I was told I have to go to an official UPS store because this store couldn't scan the QR code. I know this sounds like I should be upset with the shipping store but I think the problem lies with Skechers because they won't let me print a return label like Amazon does instead they give a QR code that needs to be scanned by a UPS store associate. I live in a rural area and that's not easy for me to do.

bought shoes for running, a bit expensive, but feels really good

Ayanna and Kecia are the stars at Chatham Parkway Plaza in Savannah, Georgia. They could provide customer service training for employees because they rock!

in the first month the front end separated from the body..I had to glue it together..
today..1.12.25 went to shop.
was told 1 year warranty..
not want refund but a quality product..
had a closer look and the trainer is separate itself from the inner side of right foot..
I have sent 2 emails to skechers..
looks like fast manufacturing to save in cost and overheating the rubber..so is flaking away upon touch and separateing from the joints...
for £100 I expect better..
might as well buy from primark better trainers and add insoles from tiktok..
uk customer

Terrible company. Ordered for delivery to a YEEP locker - no code provided. Both Skechers and UPS were complete morons and did not help one little bit - UPS emailed to advise the parcel was being redelivered, whilst Skechers advised a refund had been processed!

BF rip-off. They email you 30% off and you find it applies to about 1% of their product range. What a waste of your time.

As they promote them as the most comfortable running shoes, I stand behind every word. I tested them in running and daily wear, for me the most comfortable sneakers I’ve worn.

Ive bought 3 different shoes from skechers, one had too high heel which started causing pain in my ankle after a while and i never noticed it was the shoes cause it went away after using others, one summer sneakers went uncomfortable after just few times wearing, one so called water repellent shoes are not so waterproof,just after first use in rain the water went thru, i guess its just unfair marketing with choice of those words, even the so called arch fit sneakers i tried in store felt weird and uncomfortable.

Poor quality! The soles fall apart easily. The shoes are expensive, yet the quality feels cheap. The pair we bought from Skechers fell apart within a few months. We’ve tried other brands like Nike and Adidas, and they usually last for years. Not recommended. If you want something worth your money, choose other brands instead of Skechers.

I tried very hard but couldn’t find the same comfort in other brands, when it comes to running. Take famous brands, like Nike, Adidas, Reebok, still none of them could get close to my sketchers. I know I share an unpopular opinion, but my running experience was so soft, so supporting that finally I just rebought the same model, after my disappointment with other brands to reach this level:)

To the point. In summing up Sketchers online customer service. Steer clear, avoid at all costs. There is NO customer service!

There is nothing worse than an online service who will not get the basics right. Example, shoe size as per the customers order. Then, you’re left having to run around fixing their failure and at further cost to yourself.

I bought a pair of shoes from the Skechers website. They were slip ons and very comfortable. They cost me $54. I wore them starting in September of last year. I noticed after about 5 months of wearing them that the tip of the shoe was coming unglued! This should not happen after 5 months! I’m 72 so I’m not running marathons in these shoes.

I brought them to the Skechers store and tried to return them for credit at least. They informed me that they don’t take returns at their store in Warwick.

My next step was to contact Customer Service at Skechers. I was thinking l had to send the shoes to them with me paying the postage. Someone there would determine if it was faulty manufacturing or not. I asked them if they would send them back to me and they said no! So I complained louder!

Another Customer Service Rep emailed me asking for pictures of the shoes, all sides, top and bottom, and they must be clean. I also had to include what I paid for them, order number and my contact information. I did as asked.

I got another email about a day after the previous one. I was told that they were sending me a prepaid label I could use to send back the shoes. I noticed on their webpage that the style of shoe I ordered was no longer available so what happens now?

The representative told me that they’d find me a pair if possible. I asked what would happen if they couldn’t. Could they at least fix my shoe? The representative said that they don’t do that. I asked if they would send me back my shoes at least if they weren’t defective. They said that they don’t do that either!!

So what exactly do they do? I know what they don’t do. They don’t make it easy for the customer to return something for obviously being defective. And, they don’t send your shoes back if they aren’t believed to be defective. And they don’t give you credit for the shoes that were obviously manufactured poorly! I’m 72! I don’t ride a bike anymore and scrape the toes of my shoes!!

I’ve bought other things from them recently that haven’t lasted even a year! Sandals? They lasted one summer!

So people, if you’re looking for a really cool and comfortable sandal or shoe that will last maybe 5 or 6 months and you don’t care about what you spend, then order from Skechers! They’re your right fit!

I wish I could give Sketchers a zero star or even less as one star rating can’t describe my frustration of the experience I had with them.
Purchased a pair of shoes at full price (despite model being new) for my son to use for his school from Chatswood branch in Sydney. In less than two months shoe fell apart. I thought the shoe was made out of paper as the way the shoe was damaged was just unbelievable!! When I showed them to their branch, they claimed shoes being used improperly hence damaged!!! I escalated to their customer service team and they came back with the same assessment!!
My son has used multiple shoes and using more than one for his school at the moment. Never seen any shoe of any brand to show this level of poor quality in just less than two months!!!

I ordered a pair of sliders in good time for a holiday. They didn't arrive despite the "on their way" updates.
Returned to find a £70 refund, but still charged £6.95 for the post? Rang Sketchers, "there was an issue".
I have been refunded the postage for the thing that was never sent.
Very poor customer service!

honestly skechers are super comfy, like walking on clouds fr 😭 got a pair few weeks ago n been wearin them almost everyday. they’re light, soft inside, and fit perfectly even after long walks. the cushioning is crazy good, my feet don’t hurt at all. plus they look clean n simple, go well with any outfit. honestly didn’t expect them to be this good