Site King Safety Workwear Reviews 

173
•
TrustScore 4 out of 5

3.8

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Rated 3 out of 5 stars

The returns process is relatively easy and they are quick to refund,im disappointed with sizing and material for the women's trousers.I ordered my normal size but they had no movement in the material... See more

Rated 3 out of 5 stars

I have recently received a pair of Charcoal track siit bottom, I always order 4XL that's my size but this pair arr marked 4XL but they must be 3XL they don't fit me as well, this has happened a coup... See more

Rated 5 out of 5 stars

On returning items to be exchanged the whole process only took 4 days from sending back to receiving new items.Never been let down,always informed from start to finish.Would always without doubt recom... See more

Rated 5 out of 5 stars

I purchased 2 flip up medical face shields on 7th July and have not worn them very often maybe 4 or 5 times and the rubber / elastic link has snapped on both. I received a response within 2 h... See more

Company details

  1. Work Clothes Store
  2. also in
  3. Clothing Store
  4. Clothing Supplier
  5. Protective Clothing Supplier

About Site King Safety Workwear

Written by the company

Established in 1998, Site King started life as an idea by two brothers. At the time they were selling safety boots and workwear at a single stall at the local market. The market stall gained traction fast with multiple locations becoming a weekly pitch for the brothers. Before long it was no surprise that they wanted to bring out products of their own.

Using the knowledge gained from years of selling they introduced lines of footwear and trousers. These soon became a must-needed purchase when visiting those local markets. With every product launch being a success the brothers decided it was time to focus their efforts on the brand, and with this, the Site King Brand was born.

Site King has now become a nation's favourite for safety workwear, footwear, and PPE. Best known for our work trousers, we have expanded this range to over 10 own brand styles. They are worn throughout the UK with thousands of positive reviews. Our unique styles offer practicality no matter the job, an ideal choice for all trades.

With each of our products, we use only the highest-grade materials to ensure maximum durability. We also use a very strict approval process before stocking any supplier-based items. We do this to ensure that every product we offer best matches our brand's quality.

At Site King we aren't just offering the best deals to the big PLC firms, we offer the same great discounts to the small independent trades. Keeping your costs low but keeping the quality high is vital to us. That's why we maintain high reviews across our brand, website, and products.


Contact info

3.8

Great

TrustScore 4 out of 5

173 reviews

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1-star

No recent history of asking for reviews

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3.8

All reviews

(173)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’ve been trying to find some work…

I’ve been trying to find some work trousers for my 6’ 7” hubby for absolute ages…found you online and found a pair straight away…36”leg can be very hard to find…
They arrived only 2 days from ordering and are fantastic!
They fit perfect…I’ll definitely be buying more!…

9 March 2024
Unprompted review
Rated 1 out of 5 stars

I had a great experience for the first…

I had a great experience for the first time. It was quick and the staff called Michael was great.

5 March 2024
Unprompted review
Site King Safety Workwear logo

Reply from Site King Safety Workwear

We're thrilled to hear that you had a positive experience with us, especially with Michael's excellent service. However, we noticed the 1-star rating and would love to understand how we can improve. Please reach out to us directly so we can address any concerns you may have encountered.

Looking forward to hearing from you soon.

Rated 5 out of 5 stars

What a fantastic service I got

What a fantastic service I got, I bought trousers which ended up to big, I sent them back and I honestly had my exchange back in 2 days, the trousers are excellent quality, and very hard wearing, I honestly haven't found such a great company to deal with in like forever, I will be back and this time I'll bring my friends, thank you your a breathe of fresh air.

26 February 2024
Unprompted review
Rated 5 out of 5 stars

Can’t recommend this company enough

Can’t recommend this company enough. I had an issue with payment but next day they were very helpful. I managed to order a pair of trousers and they turned up the very next day. Superb quality at very good prices.

10 January 2024
Unprompted review
Rated 5 out of 5 stars

Excellent goods and service

Excellent, from ordering black cargo pants the day before on standard delivery i received them today.
Good quality with good communication and really quick delivery.

7 December 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer service, thank you!

I ordered 2 pairs of work trousers for my partner. They arrived the next day but unfortunately didn’t fit. I contacted site king and asked if I could exchange. They said of course and sent a free return postage label. A few days after (again, sent next day delivery), the replacements arrived and they’re perfect! My partner is very happy with them!

9 November 2023
Unprompted review
Rated 4 out of 5 stars

Good quality

I bought a pair of boots, and they came precisely as requested, the right size and comfortable for work. Thank you for your services.

22 August 2023
Unprompted review
Rated 5 out of 5 stars

5* review

Super service from site king. Very fast delivery and very helpful. Great work shorts. Would definitely recommend.

20 July 2023
Unprompted review
Rated 1 out of 5 stars

Good service……terrible product

Received the package in good time but as this is my third attempt to buy a pair of trousers that fit, I was left disappointed again even though I went 2 full sizes bigger than I am. The fit is horrendous and the tightness in all the wrong places means I can’t even sit in them. Awful trousers

19 June 2023
Unprompted review
Rated 5 out of 5 stars

Undelivered item

When my parcel from Site King Safety Workwear failed to arrive I headed for the tracking info. A required photograph taken by the Royal Mail delivery driver showed a hand holding a parcel.......not my hand or even proof of delivery. Next step was to inform Site King of a non-delivery and 2 days later Site King sent a much needed replacement, so FULL MARKS !!!!

The fault lay with Royal Mail and perhaps they left the parcel at the wrong address

Thank you Site King.

22 June 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service!

Ordered some workwear shorts for my husband on Monday. They arrived via Royal Mail on Wednesday and are great quality for the price. Would highly recommend this company 👍🏻

14 June 2023
Unprompted review
Rated 2 out of 5 stars

Wish things could of gone smoothly

Not a good experience in the slightest. From product to service.

Going off our expensive. Customer service’s aim ‘’Wasn’t ‘’ to swiftly resolve the problem. Which resulted In the problem being prolonged.

Very disappointed

( Good customer service costs less than bad customer service )

5 June 2023
Unprompted review
Site King Safety Workwear logo

Reply from Site King Safety Workwear

Thank you for sharing your feedback regarding your recent experience with our product and service. We sincerely apologize for the dissatisfaction you encountered and for the inconvenience caused.

We are committed to providing exceptional products and delivering top-notch customer service, so we take your concerns very seriously. We regret to hear that your experience fell short of your expectations, both in terms of the product itself and the service you received.

Regarding the issue you encountered, we understand the frustration caused by a prolonged problem. Our aim is always to swiftly resolve any issues that arise, and we apologize if we did not meet that goal in your case. We appreciate your patience and understanding during this process, and we will take your feedback into account to improve our response time and effectiveness.

Once again, we apologize for the inconvenience and disappointment you experienced. We hope to have the chance to regain your trust and provide you with a better experience in the future.

Site King.

Rated 5 out of 5 stars

Great Customer Service

I ordered 2 items, and one arrived with a manufacturing fault (a split). The item was replaced with next day delivery, no issues, quick response.

10 June 2023
Unprompted review

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