Ordered on Friday delivered on Monday Exactly the day Sitebox said it would be delivered Have brought several items from Sitebox and every time the items were delivered next working day so cannot... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Purchased a battery through the company then realised it wasn't the battery but the charger, both items getting old. Spoke to a delightful lady on the 'phone who said she would look into it and get b... See more
Sitebox is spot on, their prices are great and communications are excellent. The only let down is using DHL to deliver - I have had 4 emails from DHL saying that my parcel from Sitebox will be delive... See more
We needed to purchase a few items from Sitebox recently such as JSP Jetstream dust conductor. The website is very easy to use the items purchased are of good quality and packaged well. Great delivery... See more
Company details
- Construction Equipment Supplier
- Building Materials Supplier
- Construction Machinery and Equipment Store
- Tool Store
Information provided by various external sources
Online Tool Shop for all Trades with over 60,000 products. Some of our best sellers are Gas Cages, Site Boxes, Access Towers, Protective Sheeting all at discount prices!
Sitebox Ltd
Written by the company
- Promise
- Free delivery for orders over £50
Contact info
Unit 19 Ormside Way, Holmethorpe Industrial Estate, RH1 2LW, Redhill
- 01737783101
- sales@sitebox.ltd.uk
- www.sitebox.ltd.uk
4.6
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent fast delivery.
30 April 2026
Very impressive
Very impressive. Great price and very quick delivery.
Would definitely recommend.
29 April 2026
Very smooth transaction and delivery-…
Very smooth transaction and delivery- though it was to my neighbour who had to carry a VERY heavy box round to me ( but that is down to the delivery company not Sitebox!)
26 April 2026
Fast delivery, excellent ladder, but tracking could improve
Ordered the ladder on Friday and it arrived by Tuesday, which was faster than expected. Delivery was smooth overall.
The only downside was that the online tracking information wasn’t very detailed, and the order status updates could be clearer.
That said, the ladder itself is excellent quality — very solid and well-made. Overall, I’m very satisfied with the purchase and would recommend.
24 April 2026
Excellent customer service
Excellent customer service, they called to check I had the correct size of product by request size and model of the tool.
Prompt delivery from ordering.
Really good experience
23 April 2026
Says 400nm but is so weak
Says 400nm but is so weak, will never remove a wheel nut, totally pointless . Very disappointed
1 May 2026
Unprompted review
Reply from Sitebox Ltd
Hi Richard,
Sorry to read this review. I am not sure what order you are referring to as you haven't supplied an order number and none of the details you have supplied relates to anything on our system. Are you sure the purchase was definitely from our website?
Regards,
Sitebox Admin Team
Couldn't find the parts I needed…
Couldn't find the parts I needed anywhere else. Sitebox had them and delivered in just a few days.
27 April 2026
Great service delivery and product
27 April 2026
Fast and Efficient Service
Competitive price, Very efficient and easy ordering system, unit arrived ahead of schedule, what's not to like!
19 April 2026
All items arrived very promptly
All items arrived very promptly. My only issue was I’d ordered all 3 items on the same day in the same order so assumed they’d all arrive together. However, on the day of delivery only one item arrived to then be told the remaining items will be delivered separately as they come from different warehouses. Just would have expected all items to be delivered together and only need to be in once to take delivery.
26 April 2026
easy to order on line quick delivery
17 April 2026
The product is very sturdy
The product is very sturdy.
However, the instructions weren't great to follow, im glad my hubby was around and th washers supplied weren't great, the holes were too big for the bolts, so we replaced these. Other than that it os amazing, and I imagine will last for a very long time.
17 April 2026
As before and as per my last review.
As before and as per my last review.. I called up to place my order which was an easy task with the operator straight to my previous order which she placed for me without any fuss. I was given a delivery date of the next day which was great... I had an update from the courier services to tell me an eta to which my order arrived.. Perfect
21 April 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.