We have used Simpson Travel now for many years, travelling to different parts of Greece and have always been exceptionally pleased with the service and their accommodations. The whole Simpson Team pr... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Trapezaki Blue, Kefalonia. Amazing villa, great location and panoramic views. Simpsons think of everything, on arrival there was a great welcome pack which had everything we needed so we didn’t have... See more
Company replied
We are regular travellers with Simpsons. The office team and all the staff we meet at our destinations are so helpful, from the airport/port to hotel we cannot fault them. Nothing is too much trouble... See more
Company replied
We enjoyed a lovely, relaxing stay at Villa HORIZON in Fiscardo area. The villa was beautifully clean, tastefully furnished and un-fussy. We had amazing sea views from the pool terrace and loved wat... See more
Company replied
Company details
Written by the company
Simpson Travel is an award winning independent travel company offering handpicked holidays to Portugal, Corsica, Greece, France, Italy, Turkey, Spain and Mallorca.
Simpson Travel
Written by the company
- Knowledge
- The internet has revolutionised travel, but there’s still no substitute for first-hand experience. We visit every one of our properties, so when you speak with our travel specialists, you’ll benefit from their knowledge, tailored to your requirements.
- Service
- Offering expert advice before you travel and a friendly face whenever you might need one on holiday, our service makes your experience effortless. Our ABTOT bonding ensures your money is safe with us and our added ATOL protection for package holidays means you can book with absolute confidence.
- Choice
- With an unrivalled selection of private villas, our own Simpson Hotels, an Adult Only collection plus summer clubs for Tots to Teens, we’re confident that you’ll find the right holiday with us.
Contact info
Oriel House, TW9 1DL, Richmond, United Kingdom
- 020 8392 5858
- enquiries@simpsontravel.com
- www.simpsontravel.com
4.8
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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No hesitation in recommending this thoroughly reliable company.We have travelled on many occasions…
We have travelled on many occasions with Simpsons for their reliability, accuracy of information about their holiday properties and resorts and quality and efficiency of their staff both on arrival and throughout our stays. All their properties are lovely and equipped to a very high standard. We wouldn't hesitate to recommend them to anyone looking for a quality company.
16 May 2025
Unprompted review
Reply from Simpson Travel
Dear Lynne,
Thank you for your wonderful comments and for your continued trust in Simpson Travel. We’re delighted to hear that our reliability, detailed information, and attentive team have consistently met your expectations.
It means a lot to us that you would confidently recommend us, and we look forward to helping with your future Simpson holidays.
Warm regards,
Angelina
Customer Service Executive
Simpson Travel
A totally friendly and professional tour operator
A totally friendly and professional tour operator providing a complete package with excellent support and all-round value for money. The on-site support staff (Concierge's) are always exceedingly knowledgeable and helpful re the 'local scene' and available 24/7 to offer any additional help.
Always a first-class experience - in this case, the fourth time for us with Simpson Travel.
18 May 2025
Unprompted review
Reply from Simpson Travel
Dear Mr Cross,
Thank you for your kind words and for choosing Simpson Travel for the fourth time. We’re delighted to know that our team’s support and local knowledge have consistently contributed to a first-class experience for you.
Your continued loyalty means a great deal to us, and we look forward to welcoming you on many more Simpson holidays in the years to come!
Warm regards,
Angelina
Customer Service Executive
Simpson Travel
Just what we wanted
Excellent, personalised service from Simpson Travel. Had a lovely holiday in a glorious location. Our villa was perfect, just what we wanted. Met at the airport by a Rep who saw us to our taxi. A concierge was available throughout our stay, and our villa was serviced and the pool cleaned during our week’s holiday. We chose a car-free holiday and, as described, we were a 20 minute amble away from the local village, where we found tavernas, shops and the beach. Highly recommend.
18 May 2025
Unprompted review
Reply from Simpson Travel
Dear CP,
Thank you for sharing your experience. We’re delighted that everything, from the personalised service to the villa and location, met your expectations so well. It’s great to hear you appreciated the airport welcome, ongoing concierge support, and villa maintenance during your stay.
Your recommendation means a lot to us, and we look forward to welcoming you on another Simpson holiday in the near future!
Warm regards,
Angelina
Customer Service Executive
Simpson Travel
Our 5th visit to Mousses Villas …
Our 5th visit to Mousses Villas Lefkada which says it all. Great accommodation, a fantastic kids Club/and creche, a very relaxed and unflashy vibe and in Zois and Paris, excellent hosts.
1 June 2025
Unprompted review
Reply from Simpson Travel
Dear Patrick,
Thank you for your continued trust in Simpson Travel and Mousses Villas. It’s wonderful to know the villa and the warm hospitality of Zois and Paris consistently contribute to a memorable stay for you and your family.
We look forward to welcoming you back for many more enjoyable visits.
Warm regards,
Angelina
Customer Service Executive
Simpson Travel
Easy to book
Easy to book, good communication with staff, very helpful, everything at the hotel just as described.
27 May 2025
Unprompted review
Reply from Simpson Travel
Dear Shelly,
Thank you for your kind words. We’re pleased you found the booking process straightforward and our team helpful. It’s wonderful to know the hotel was just as described.
We look forward to assisting you again in the future.
Warm regards,
Angelina
Customer Service Executive
Simpson Travel
How holidays should be.
Our second visit with Simpson Travel to GK Hotel, in Kalyves, Crete. This is a small, homely, hotel where all the staff work so hard to ensure everyone has an enjoyable holiday. The Simpson Hotel Concierges were a source of very helpful advice on the local area, travel and so on and before and during the stay, we received several emails full of helpful information. The flights (via TUI) were on time, the airport meet and greet and transfers smooth and efficient. Praise to Simpson Travel for their behind the scenes work to ensure that holidays are enjoyable and repeats / returns are keenly anticipated.
20 May 2025
Unprompted review
Reply from Simpson Travel
Dear Steve,
Thank you for your wonderful feedback and for choosing Simpson Travel again. We’re delighted to hear you enjoyed your stay at the GK Hotel and felt well supported by our hotel staff and concierge team.
We truly appreciate your recognition of the effort that goes on behind the scenes to ensure everything runs smoothly and contributes to a seamless holiday experience.
We look forward to welcoming you back for many more enjoyable holidays!
Warm regards,
Angelina
Customer Service Executive
Simpson Travel
The perfect holiday
Pre-departure they were efficient and easily available to answer queries on the telephone. The resort and hotel that was recommended to us was perfect for our needs and we had a very happy holiday.
1 June 2025
Unprompted review
Reply from Simpson Travel
Dear Louisa,
Thank you for your lovely feedback. We’re pleased to hear that our team was helpful before your departure and that the resort and hotel perfectly suited your needs.
It’s wonderful to know you had a very happy holiday, and we look forward to assisting you with your future travel plans.
Warm regards,
Angelina
Customer Service Executive
Simpson Travel
Excellent service with all the staff…
Excellent service with all the staff being a credit to your brand
25 May 2025
Unprompted review
Reply from Simpson Travel
Dear Mike,
Thank you very much for your kind feedback. We’re delighted to hear that our team’s service made such a positive impression and truly represents the standards we strive for at Simpson Travel. We hope to welcome you again soon!
Warm regards,
Angelina
Customer Service Executive
Simpson Travel
Fantastic travel company
From navigating the Simpsons website to the booking process to arriving at our destination, everything was so easy, so well thought out. Having a concierge on hand to give recommendations or help with any issues is such an invaluable perk. I wouldn’t book a holiday with anyone else now.
25 May 2025
Unprompted review
Reply from Simpson Travel
Dear Victoria,
Thank you so much for your wonderful feedback. We’re delighted that you found the entire process easy and that our concierge service added real value to your holiday experience.
It’s great to know we’re your preferred choice for holidays, and we look forward to assisting you with your next trip.
Warm regards,
Angelina
Customer Service Executive
Simpson Travel
Well trained helpful staff available at…
Well trained helpful staff available at every stage of travel and at destination
1 June 2025
Unprompted review
Reply from Simpson Travel
Dear Alastair,
Thank you for your kind words. We’re glad our team was helpful throughout your travel experience and we hope to welcome you on another Simpson holiday soon.
Warm regards,
Angelina
Customer Service Executive
Simpson Travel
5* Holiday Company
Fantastic company from booking right through to retuning home. Seamless process and the most beautiful accommodation and knowledgeable concierge in resort. Best company by far for a package holiday 5*
18 May 2025
Unprompted review
Reply from Simpson Travel
Dear Vanessa,
Thank you so much for your kind words and for taking the time to share your experience. We're absolutely delighted to hear that everything was seamless. Your lovely feedback means a great deal to us and we're honoured to be considered your top choice for a package holiday.
We hope to welcome you back on another Simpson holiday soon!
Warm regards,
Angelina
Customer Service Executive
Simpson Travel
An amazing location
Simpson travel has found an extraordinary place in the Masseria le Torri. Our third trip with Simpson and this has been amazing.
16 May 2025
Unprompted review
Reply from Simpson Travel
Dear Colin,
Thank you so much for your kind words and for travelling with us for the third time! We're thrilled to hear that Masseria le Torri made such a lasting impression, it’s truly a special place. It means a lot to us that you continue to choose Simpson Travel, and we look forward to planning your next holiday soon!
Warm regards,
Angelina
Customer Service Executive
Simpson Travel
Couldn't have asked for more
Great service overall. Accurate and timely pre- and post-departure communications from Simpson Travel, which instilled confidence in our holiday arrangements. There were no nasty surprises and everything was exactly as described. Excellent concierge service whilst away, with lots of advice and recommendations on local restaurants and places of interest - nothing was too much trouble. All in all, it was a highly successful, luxurious trip for our large party of 10. I would book again with this company.
25 May 2025
Unprompted review
Reply from Simpson Travel
Dear HMule,
Thank you for your wonderful feedback! We're delighted to hear that our clear communication and attentive concierge service helped make your holiday smooth and enjoyable. It’s great to know everything met your expectations and that your group had a successful and luxurious trip. We truly appreciate your recommendation and look forward to welcoming you again soon!
Warm regards,
Angelina
Customer Service Executive
Simpson Travel
Villa Mare stay - September 2024
I enjoyed a fabulous holiday in Corsica last summer staying at the Villa Mare at Calvi which was idyllic.
The villa is very spacious with four comfortable bedrooms which had a lot of storage space. There was a well -designed kitchen and dining area and a comfortable outside seating area where we relaxed and ate out under the stars.
Wonderful views were had from the roof terrace where we enjoyed sundowners most evenings.
The swimming pool area is very private, ideal for sunbathing and taking a dip in the spacious warm pool.
The villa is in a quiet location within a short stroll to the beach and nearby restaurant. The sea was calm and pleasant for swimming.
There are a lot of historic and fascinating towns nearby to stroll around and beautiful countryside to explore.
31 August 2024
Reply from Simpson Travel
Dear Susanna,
Thank you for taking the time to share such a thoughtful review of your stay at Villa Mare in Calvi. We're so pleased to hear you had a fabulous holiday and enjoyed everything from the spacious, well-equipped villa to the peaceful setting and stunning views. It’s wonderful to know the location, private pool area, and nearby beach all added to a relaxing and memorable experience. We’re delighted you had the chance to explore Corsica’s charming towns and countryside, and we hope to welcome you back again very soon!
Warm regards,
Angelina
Customer Service Executive
Simpson Travel
Simpson travel is an exceptional tour company
Simpson travel is an exceptional tour operator, based in Richmond.
Great attention to detail and they have excellent staff.
Our concierge Alison was so helpful and all the staff were kind and efficient.
All their arrangements were spot on .
We met so many other Simpson clients who have used Simpsons for years and recommend them to all their friends
18 May 2025
Unprompted review
Reply from Simpson Travel
Dear Ray,
Thank you for your wonderful review and for highlighting the service you received from our team, especially Alison. We're delighted to hear everything went smoothly and that you felt well looked after throughout your trip. It’s always lovely to hear how often guests recommend us to friends and return year after year! We look forward to helping you plan your next Simpson holiday!
Warm regards,
Angelina
Customer Service Executive
Simpson Travel
Superb customer service
Customer service is faultless - someone 'there' at all stages of the holiday from meet and greet at the airport, quick and efficient car hire pick up and drop off, booking restaurants locally and other hints and tips on places to go and things to see and even a surprise birthday cake!
20 May 2025
Unprompted review
Reply from Simpson Travel
Dear Jane,
Thank you for your kind words! We're so pleased to hear that our team was able to support you at every stage of your holiday, from the airport welcome to local recommendations and even a birthday surprise! It’s wonderful to know that our service made your experience smooth and memorable. We look forward to welcoming you on another Simpson holiday soon!
Warm regards,
Angelina
Customer Service Executive
Simpson Travel
Fantastic villas & service
We’ve used Simpson Travel (ST) twice now for villa holidays in Provence, France and Dalyan, Turkey. Their villas are really high quality and provide all the essentials you’d need on a self catering holiday plus extras like local olive oil and coffee.
But what really stands out is ST’s customer service and how they look after you before and during your holidays; from booking our airport transfers inc kids car seats, to sorting out our grocery shopping so that we have everything we need as soon as we arrive. We’ll absolutely be using ST again!
25 May 2025
Unprompted review
Reply from Simpson Travel
Dear Natalja,
Thank you so much for your lovely review and for choosing Simpson Travel for both your Provence and Dalyan holidays. We’re delighted to hear that the quality of the villas and those little touches like local olive oil and coffee made your stays extra special. It’s especially rewarding to know that our team’s care and attention, from transfers to pre-arrival groceries, helped make everything smooth and stress-free. We truly appreciate your continued trust and look forward to helping you plan your next Simpson holiday!
Warm regards,
Angelina
Customer Service Executive
Simpson Travel
Simpson The Best service from start to…
Unbeatable service from start to finish…truthful descriptions, excellent communications, fabulous resorts and accommodation and excellent concierge service.
13 May 2025
Unprompted review
Reply from Simpson Travel
Dear HM,
Thank you for your wonderful feedback! We’re thrilled to hear you had such a positive experience from beginning to end. It’s great to know our communication, honest property descriptions, and concierge support all contributed to a memorable holiday. We truly appreciate your kind words and look forward to helping you plan your next Simpson holiday!
Warm regards,
Angelina
Customer Service Executive
Simpson Travel
Professional from start to finish
27 May 2025
Unprompted review
Reply from Simpson Travel
Dear A J,
Thank you so much for your 5 star review! We are thrilled to hear you enjoyed every aspect!
We look forward to welcoming you another Simpson holiday soon!
Warm regards,
Angelina
Customer Service Executive
Simpson Travel
Fantastic Staff and services
Fantastic Staff and services. Highly reccomended for young families.
5 May 2025
Unprompted review
Reply from Simpson Travel
Dear ARW,
Thank you for your kind words! We're so pleased to hear you had a great experience and that our service suited your family well. We really appreciate the recommendation and look forward to helping you plan your next Simpson holiday!
Warm regards,
Angelina
Customer Service Executive
Simpson Travel
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