Simplysupplements España Reviews 5,284

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I've used Simply Supplements fir many years, recently through their .Es website. Always good quick delivery of products I trust.

Rated 5 out of 5 stars

The supplements I ordered - D3 tablets supplements - were received by me in good time and without any hassle whatsoever. I shall certainly renew my orders from your goodselves for these and other sup... See more

Rated 5 out of 5 stars

There was a problem with the courier company they use, basically couldn’t be bothered. However after contacting Simply Supplements they gave the courier a talking to and resent my order, good customer... See more

Rated 1 out of 5 stars

I tried to have a parcel from these guys delivered as an experiment via correos citypaq, but that didn't go well, and the courier ended up returning the parcel to simplysupplements.es. I therefore w... See more

Company replied

Company details

  1. Fitness and Nutrition Service

Written by the company

Nos establecimos hace más de diez años con el deseo de ofrecer una selecta gama de complementos nutricionales de alta calidad y una excelente relación calidad-precio. Durante la última década, hemos crecido hasta convertirnos en una empresa líder y suministramos nuestros productos a clientes en todo el mundo. Nuestra amplia gama de suplementos alimenticios cubre todas sus necesidades para la salud, desde productos tradicionales como Multivitaminas y aceites de pescado Omega 3, hasta suplementos más especializados como la Glucosamina y Ginkgo Biloba.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

ALL WAS FINE WITH MY ORDER BUT THE…

ALL WAS FINE WITH MY ORDER BUT THE PRODUCT WAS EXPENSIVE

17 April 2023
Simplysupplements España logo

Reply from Simplysupplements España

Dear customer,

Thank you for contacting us.

We are sorry you are not happy with our prices.

Us of SimplySupplements we try to have the most competitive prices.

If you are interested on a discounts you can subscribe to our newsletter and receive emails with the offer code.

If you have any question please do not hesitate on contacting us at our email address info@simplysupplements.es

Kind regard,
SimplySupplements

Rated 2 out of 5 stars

I ordered a product with this company…

I ordered a product with this company over three weeks ago and I still haven't received the goods, wrote an email but had no reply

1 April 2023
Unprompted review
Simplysupplements España logo

Reply from Simplysupplements España

Dear customer,

Than you for your feedback.

We are sorry you haven't received your parcel.

We can see you have contact us on 17/04/23 and our assistant has replied on 18/04/23. As we can see from this feedback the email has not reached you.

Your parcel has been sent back to the warehouse due to a problem with the address.

One of our assistant will contact you soon to offer you a solution.

We apologise for any inconvenience this may have cause you.

If you have any question you can contact us at the email address info@simplysupplements.es

Rated 1 out of 5 stars

Dishonesty.

I tried to have a parcel from these guys delivered as an experiment via correos citypaq, but that didn't go well, and the courier ended up returning the parcel to simplysupplements.es. I therefore wrote to simplysupplements.es expecting to be able to reorganise the delivery — or at least obtain a refund for the value of the product. However, they completely ignored me — after filling in their web contact form, and replying to my order confirmation email, I received absolutely zero response.

To my mind, this definitely isn't how a company with even a scrap of responsibility or honesty operates, so I do sincerely hope that this negative review costs them more than the money I lost as a result.

18 November 2022
Unprompted review
Simplysupplements España logo

Reply from Simplysupplements España

Dear Customer,

Thank you for your message.

Please accept our sincere apologies for the inconveniences that have occurred with your order.

At Simply Supplements, we are dedicated to providing our customers with a high standard of customer service, which includes ensuring your order arrives safely and efficiently.

The order confirmation emails are automatically generated, hence we ask not to answer to those as we cannot ensure a reply to those.

We kindly ask you to write us at our email info@simplysupplements.es and we will do our best to solve your problem.

Again, we apologise for any inconvenience or disappointment this may have caused you and would like to thank you in advance for your co-operation.

Kind Regards,
SimplySupplements

Rated 5 out of 5 stars

Very happy with products, service, and price

The products appear to be satisfactory (I don't have access to a laboratory to test them :-) ), but I have no reason to doubt the quality, and I am very satisfied. The prices are competitive, the packaging good, and the speed of delivery is also good. The option to save by activating automatic repeat deliveries is useful and save time.

4 January 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look