Simply Sensitivity Checks Reviews 

6,019
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 945 reviews, reviewers had a great experience with this company. Customers frequently praise the fast turnaround times and the extremely straightforward process required to submit samples. Many consumers find the provided reports to be exceptionally detailed, informative, and remarkably easy to understand. However, some customers also noted that certain test results felt inaccurate or did not align with their everyday eating habits. A few reviewers felt that the findings missed known personal sensitivities or listed unexpected items that caused them zero physical symptoms. Additionally, a small group of people experienced confusion regarding the extensive information provided and how to interpret specific findings.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product effectiveness, with opinions heavily divided on the accuracy... See more

User experience

People report positive experiences with user experience, highlighting that instructions are clear, the... See more

Response time

Users describe positive interactions with response time, frequently praising the rapid turnaround and prompt... See more

Service

Customers had positive experiences with service, frequently praising the fast response times and efficient... See more

Quality

Customers consistently note ambiguous experiences with quality regarding the testing accuracy. While many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Frenchies are prone to digestion, joint, and skin issues. The sensitivities test provided was enlightening and helpful. My household was nervous waiting for the results but they came back quick. The g... See more

Company replied

Rated 5 out of 5 stars

Very simple process. Due to a lifechanging illness, I check this at least once a year. Changes happen as we change, eliminations can heal, medication can change our sensitivities. Its great to know I... See more

Company replied

Rated 5 out of 5 stars

Excellent after small hitch at start . A little bit confused how to get voucher from Wowcher . Simply Sensitivity Checks service was EXCELLENT very quick service and results sent within 48 hours o... See more

Company replied

Rated 5 out of 5 stars

I purchased this sensitivity check via Groupon. As I was looking for some understanding as to what my body and lifestyle was impacting my overall health. It was very simple cut three strands of hair c... See more

Company replied


Company details

  1. Alternative Medicine Practitioner
  2. Diagnostic Center
  3. Fitness and Nutrition Service

Written by the company

Non intrusive at-home testing to identify your food, drink, additive, vitamin and mineral intolerances.


Contact info

4.2

Great

TrustScore 4 out of 5

6K reviews

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4.2

All reviews

(6,019)

930 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Feedback number 1

Lots and lots of detail.

31 July 2026
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Reply from Simply Sensitivity Checks

We're glad you appreciated the thoroughness. We aim to provide comprehensive information.

Rated 5 out of 5 stars

Service was so quick

Service was so quick, really good pricing from what I have seen. The breakdown was detailed yet explained each piece with a clear summary.

5 August 2026
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Reply from Simply Sensitivity Checks

We're so happy to hear you appreciated our quick service and competitive pricing. We always aim for clear, detailed explanations, and we're glad we met your expectations! Thank you for your kind words.

Rated 5 out of 5 stars

Great value even though it was wrong…

Great value even though it was wrong about chesew nuts as I'm highly allergic and it didn't say

4 August 2026
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Reply from Simply Sensitivity Checks

We appreciate your feedback and are concerned about the missing allergen information, please note the test you had completed with us was from our sensitivity range this would not detect allergies.

Thank you for your review!

Rated 4 out of 5 stars

Fast turnaround

Fast turnaround, results delivered as expected wit great explanatory information.

3 August 2026
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Reply from Simply Sensitivity Checks

We're so pleased to hear that you experienced a fast turnaround and that the results met your expectations with excellent explanatory information. Thank you for your positive feedback!

Rated 5 out of 5 stars

Good, do it.

It had clear instructions, kept me informed as to what was happening and delivered promptly without fuss. The results were well explained and easy to understand.

It would have been beneficial to have all the ‘Reds’ defined in a summary but other than that suggestion all was great.

29 July 2026
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Reply from Simply Sensitivity Checks

We're so glad to hear you found our instructions clear and our delivery prompt! We appreciate your valuable feedback regarding a summary for the 'Reds' and will certainly consider this for future improvements. Thank you for your kind words!

Rated 5 out of 5 stars

Good

Good
Makes interesting reading

29 July 2026
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Reply from Simply Sensitivity Checks

We're so glad to hear you found the reading interesting! Your positive feedback truly makes our day. Thank you for sharing your thoughts with us.

Rated 5 out of 5 stars

Fantastic and efficient!

Accepting samples for my dog and very quickly getting results. Very thorough and well explained. Highly recommended!

29 July 2026
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Reply from Simply Sensitivity Checks

We're delighted to hear that you found the process of submitting samples for your dog quick and that the results were thorough and well-explained! We appreciate your high recommendation.

Rated 5 out of 5 stars

It was very interesting to find out…

It was very interesting to find out what I was intolerant to. Not the things I was told to avoid

31 July 2026
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Reply from Simply Sensitivity Checks

We're glad our service provided you with valuable insights into your intolerances. We appreciate your feedback.

Rated 1 out of 5 stars

Contradictory results

The results made no sense and were contradictory. I question the accuracy.

31 July 2026
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Reply from Simply Sensitivity Checks

We're sorry to hear you feel this way.

We take all customer feedback seriously. If there are any results in your report that you feel are contradictory or don't make sense, we'd be happy to look into this with you.

We'll be in touch to assist further.

Rated 5 out of 5 stars

Great quick service very detailed…

Great quick service very detailed report recommended to many people. Got this for my son we cut out the foods he was intolerant with and of my goodness I what a difference fir the better

31 July 2026
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Reply from Simply Sensitivity Checks

We're so pleased to hear about the positive difference our service has made for your son! It's wonderful to know that our detailed report was helpful, and we truly appreciate you recommending us to others.

Rated 5 out of 5 stars

Really easy to do and the results were…

Really easy to do and the results were really thorough. Definitely recommended for anyone wondering of they have food sensitivities.

29 July 2026
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Reply from Simply Sensitivity Checks

We're so glad to hear that you found the process easy and the results thorough! It's wonderful to know you'd recommend us to others exploring food sensitivities.

Rated 5 out of 5 stars

Wonderful experience extremely easy and…

Wonderful experience extremely easy and received my results timely. Expectations are set right away and easy to understand their process

29 July 2026
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Reply from Simply Sensitivity Checks

We're so glad to hear that your experience was easy and that you received your results promptly. We appreciate your kind words about our clear process!

Rated 5 out of 5 stars

I appreciated the speedy results

I appreciated the speedy results. Some of the information I received confirmed what I knew about my food sensitivities but others were a surprise. Thank you!

29 July 2026
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Reply from Simply Sensitivity Checks

We're so happy to hear you received speedy results and found the information insightful! It's wonderful that our service could provide both confirmation and new discoveries for you.

Rated 5 out of 5 stars

Easy instructions and so fast with…

Easy instructions and so fast with results!!

29 July 2026
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Reply from Simply Sensitivity Checks

We're delighted to know that you found our instructions easy to follow and that you experienced such quick results. Thank you for sharing your positive feedback!

Rated 5 out of 5 stars

Quick results, Great Customer Service

I received the results very quickly and would highly recommend the company!

28 July 2026
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Reply from Simply Sensitivity Checks

We are so pleased to hear that you received your results quickly and had such a positive experience with us. Thank you for your kind recommendation! 🩷

Rated 1 out of 5 stars

Not at all reliable.

Not at all reliable.
I have used Simply Sensitivity Checks for myself and also recommended it to friends, but for a variety of reasons, over time I became less convinced.
I decided to do an experiment and I sent 2 strands of hair cut the same day, in the same part of my head, but sent under two different names and from two different emails addresses.
I have received both sets of results and the results are totally different.
I would not want to say that this company is a scam but the method is obviously not at all reliable.
I would suggest that staff from the company would do the same experiment, and if as I believe will happen, they realise that the results are useless, it is time to remove this from the market rather than make money from people who need real answers for their health.
I mean this in the kindest possible way, but I have spent a lot of money for this product over the years and I would expect the company to take this very seriously.

PS, as per the request below, I have sent in the reference of one of the tests but it is not possible to add all the necessary information in the form that I received in the email.
I would appreciate if the company could send me a direct email so that I can discuss it fully with them. Thank you.

15 July 2026
Unprompted review
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Reply from Simply Sensitivity Checks

We're sorry to hear you feel this way.

We've requested your information so that a member of our team can reach out to you directly and look into your concerns. We appreciate the opportunity to resolve this for you.

Rated 5 out of 5 stars

I like how detailed the report is

I like how detailed the report is, im still going through it and reading.
I like how I had my suspensions about certain foods and it was confirmed.
The only thing I wish was a little more detailed is a little more information about what is causing inflammation. But very informative. Happy with my results.

28 July 2026
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Reply from Simply Sensitivity Checks

We're so glad to hear you're finding the report informative and that it's confirming your suspicions about certain foods! We appreciate your feedback regarding more detailed information on inflammation. We are always working to enhance our reports and will certainly consider your suggestion for future improvements. Thank you for your positive review!

Rated 1 out of 5 stars

THE RESULTS ARE NOT TO BE TRUSTED

I sent in the samples for a test for my daughter. After 8 days I hadn't heard back so I contacted the company in the early evening to check where it was at. I heard back 13 minutes later from a representative who wrote 'I've checked your order, and I can see that your sample hasn't arrived at the lab yet.' Then 3 hours later I received another email to say that my results were ready...weird. I quickly cast my eye over the results and decided that they must have sent me someone else's results because these ones did not look right. My daughter is highly reactive to all jewellery metals other than stainless steel and will break out in rashes and welts. This test said that she was fine to wear any of the metals except lead...could not be more wrong. I went back and forth with the customer service which appeared to be outsourced and kept coming back to me with cut and paste answers that did not match my questions. My daughter also has medium reactions to oats which cause her nose to run and this did not show at all in the results and was coloured green to say ok for her to eat. Needless to say, I completely lost confidence in this testing and the customer service was only able to offer a whole lot of word salad, cut and paste responses. Because I no longer trusted the results and would not base any dietary decisions upon them, I asked for a refund but was refused. NO, I would not recommend this testing and NO, I personally do not trust that this company is ethical and above board. IMHO this company is all about the money and not the quality of their testing.

2 July 2026
Unprompted review
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Reply from Simply Sensitivity Checks

Hi Michele,

We're sorry to hear you feel this way.

We've requested your information so that a member of our team can reach out to you directly and look into your concerns. We appreciate the opportunity to resolve this for you.

Rated 5 out of 5 stars

Quick results

Quick results. Very helpfull. Can adjust my diet now hopefully good results

12 July 2026
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Reply from Simply Sensitivity Checks

We're so happy to hear that our quick results were helpful for you. We hope you achieve your diet goals!

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