Simply Personalized Reviews 

533
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

I saw the simply personalized ad on prime it said, "17.99 for a personalized front plate and for the combo add $3 more and get a license plate frame. In about 6 days a package came with just a frame.... See more

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Rated 4 out of 5 stars

It’s a fabulous gift. Several pages were a bit blurred (or copied poorly) and the print so small, perhaps too many articles to jam on one page. A suggestion only, enlarge the print and focus... See more

Rated 5 out of 5 stars

Wow, what an amazing gift! Purchased this for my Dad's 75th birthday & didn't realize it was going to be the front page of every edition for every year since his birthdate. Very nice format & for the... See more

Rated 5 out of 5 stars

I ordered this book as a Christmas gift for my husband and I couldn't be happier. We watched the lunar landing together the first summer we were dating , so this book has special meaning. And the co... See more

Company details

  1. Events & Entertainment

Information provided by various external sources

Personalize all our bespoke one-of-a-kind personalized gifts that are made to order with your names, messages, occasions and more!


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3.8

Great

TrustScore 4 out of 5

533 reviews

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3.8

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(533)

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Rated 1 out of 5 stars

I saw the simply personalized ad on…

I saw the simply personalized ad on prime it said, "17.99 for a personalized front plate and for the combo add $3 more and get a license plate frame. In about 6 days a package came with just a frame. I immediately emailed them and they replied the very next day saying that the combo was $35. This price wasn't any where on their ad. The invoice in the package listed the plate as well as the tag. I still have that invoice if you care to correct this issue. Al Ramseur

30 October 2020
Unprompted review
Simply Personalized logo

Reply from Simply Personalized

Thank you for your review.

I do apologize but I think you have the wrong company. Simply Personalized is no longer an active website and hasn't been since the middle of the year. We also have never sold the product of which you have stated.

Kind Regards

Rated 2 out of 5 stars

I ordered a personalized jigsaw puzzle…

I ordered a personalized jigsaw puzzle for my son who is staying in his NYC apartment to avoid coronavirus (thank goodness, successfully) figuring the jigsaw puzzle would help him from going stir-crazy. The puzzle was like 2 others that we have ordered in the past which is a map of where he lives and the surrounding area.

The puzzle order was duly and quickly processed and my credit card charged. Expecting it to be delivered within about a week/week and a half, I then got an email that my order could not be fulfilled due to the pandemic (staffing issues?) and I would get my credit card account credited.

It took about a week but it was credited. Disappointed as this would have been a great thing for my son.

15 April 2020
Unprompted review
Simply Personalized logo

Reply from Simply Personalized

Thank you for your review.

We are sorry to hear this.

Looking into your order, an email was sent to you within 1 business day of being placed, advising that your order will be cancelled and refunded within 5-7 business days. The health and well-being of our staff is a high priority and unfortunately due to COVID 19 we have had to limited the number of staff at one time. Due to this reason we were not able to fulfil your order.

Once again, we do apologise for all inconvenience caused.

If there is anything more, we can help you with please do not hesitate to contact, you can reach us between 9am - 12pm East Coast Time on 866 635 1296 or alternatively you can email us on info@simplypersonalized.com

Kind Regards,
The Simply Personalized Team

Rated 1 out of 5 stars

My order still hasn’t come

My order still hasn’t come and you’re asking me my opinion? My order was supposed to come last week and was told it was shipped March 27 but really it’s still in the hands of DHL and hasn’t reached USPS yet. My boyfriends birthday has passed already so it doesn’t take 2 weeks it takes a month to get the product? Not worth the $80, really wish I went anywhere else.

8 April 2020
Unprompted review
Simply Personalized logo

Reply from Simply Personalized

Thank you for your review.

We are sorry to hear this.

Due to the current health crisis, this has unfortunately caused some delays with our orders due to production reduction at one time. We are trying our best to get orders made and shipped as quickly as possible with our production team now working 24 hours. We can confirm that your order has been shipped by USPS and is currently in transit to you.

We do hope upon receipt, you are pleased with your item.

Once again, we do apologise for all inconvenience caused.

If there is anything more, we can help you with please do not hesitate to contact, you can reach us between 9am - 12pm East Coast Time on 866 635 1296 or alternatively you can email us on info@simplypersonalized.com

Kind Regards,
The Simply Personalized Team

Rated 5 out of 5 stars

I didn't know I was making an order out…

I didn't know I was making an order out of the country. Everything turned out perfectly! The book is BEAUTIFUL and I highly recommend your company. I will be making another order very soon. Very interesting to read all the LA Times headlines over the years.

6 April 2020
Unprompted review
Rated 5 out of 5 stars

The Bible is even more beautiful in…

The Bible is even more beautiful in person. It has a nice shimmer to it. The print is a little small but the Bible is very thick. This is a great bible for communion pictures. Only problem is I had it personalized and now the date of my son’s communion might change because of the virus.

28 March 2020
Unprompted review
Rated 1 out of 5 stars

I wanted to do a return from a product…

I wanted to do a return from a product I bought because of the poor craftsmanship.

I was told “I’ll check to see if that is possible”

22 March 2020
Unprompted review
Simply Personalized logo

Reply from Simply Personalized

Thank you for your review.

We are sorry to hear this.

The item that you have ordered is a bespoke product and made using your requested address. If a customer is not happy with a product then this does have to be investigated first to see if the product qualifies for a refund.

We can see that a member of our Customer Service team is looking into this for you and will contact you as soon as the situation has been solved.

Once again, we do apologise for all inconvenience caused.

If there is anything more, we can help you with please do not hesitate to contact, you can reach us between 9am - 12pm East Coast Time on 866 635 1296 or alternatively you can email us on info@simplypersonalized.com

Kind Regards,
The Simply Personalized Team

Rated 5 out of 5 stars

A Wonderful Gift

Beautiful and well made. My father said it was one of the best gifts he has ever received. Our entire family wanted to read it.

3 March 2020
Unprompted review
Rated 4 out of 5 stars

Item shipped from Scotland, allow extra time for orders

The personalized book that I ordered for a relative for Christmas was high quality and the recipient was excited to receive it.

However, this company's business pages (Google listing, Facebook page, their web site) show that they are based in New York. Your items will actually ship from Scotland.

The online ordering system showed that the book I ordered would arrive before Christmas with time to spare. However, there was no order tracking, and I noticed after the item was received that it was actually sent from Scotland (using dropshipping).

I would not have ordered holiday gifts from this site if I knew the item would need extra time to ship from overseas. The book did not arrive until after New Year's, and it was unexpected because this company misrepresents where items will ship from.

I would order from this company again, with the caveat that you need to allow weeks of extra time for gifts to arrive.

28 February 2020
Unprompted review
Rated 1 out of 5 stars

It took a long time to receive a notice…

It took a long time to receive a notice that my item shipped. Much longer than the promised 5-8 days. I had emailed you regarding when my order would ship and never heard back. Still haven’t received my item but it will be a very late birthday present for the person I ordered it for.

27 February 2020
Unprompted review
Rated 5 out of 5 stars

I would like to recognize Yvette in…

I would like to recognize Yvette in Customer Service. Due to my error, my puzzle (which is so fun!) got stuck at the post office. She was willing to go above and beyond to help me get my package, and voila, it arrived yesterday! It is such a fun idea, and we are enjoying the putting together the puzzle of our home.

26 February 2020
Unprompted review

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